“the agent involved in our letting was rhapsody, at jesmond ......”
1 Star Review
Dec 03,2013
By:
'DISGUSTED'
Dec 03,2013
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW6
Branch: Newcastle upon Tyne, 49 St Georges Terrace
Lettings (as a Tenant)
Postcode: NW6
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the agent involved in our letting was rhapsody, at jesmond and we realy do regret walking into their offices and misplacing our trust our eyes have been well and truly opened and we are sickened by them. in july we moved into the flat from sewer hell and felt we tenants had been given misleading information, about an absolutely filthy, damp and mouldy, flat. we were told by the agent a new kitchen and breakfast bar was being fitted, it did not happen, and probably was never going to, we moved into a stomach churning flat strewn with mouldy food, food on plates and cutlery and cups, a mould filled washer that smelled like sewage,and a showerthat only gave cold water for over a week. we had to brace ourselves before entering the shower to wash our hair and shower with freezing cold water . we made a complaint, several day,s later a guy came to fix the shower, , the shower broke down again 2 days later. then its the turn of the landlords builder to fix it, . the hellhole we moved into which all familys flat members witnessed on the day they helped us move in,.and the icing on the cake to top it all off large overfed black beetles and some type of droppings,i believe we students are being exploited and can find much cheaper and far superior accomadation outside of jesmond, and as for some sour faced agents they,re so far upthemselves i dont know how they can bear the smell, you can look them in the eye and see there is no shame in how they treat people absolutely vile you wouldn,t want to walk on the same side of the street of such . avoid avoid avoid save yourself from pure misery. check everything works, look down the sides of beds for damp and mould turn mattresses to see if they,re badly stained, check corners of cupboards. check if you can by lifting lino where beetles hide look for droppings, open washer doors, check bedding, lift off pillow and mattress covers , check microwaves work , also check all legs on furniture are not just propped up, also heavy items like microwaves on top of broken tables they could do a double whammy and you may end up paying for their broken down item,s check bathrooms for mould because it constantly makes you ill. the agents call it condensation, hmm must,ve served their time as buiders too, when the agents and landlord were contacted it wasn,t clear who ran the property . alway,s take photo,s of all faults, or film them as proof and date and time everything, alway,s place cctv in any property you rent so that any unauthorised entry,s by letting agents or landlords, or any other such behaviour by them can be proved because all of their denial,s can be confronted by the truth. avoid avoid and again avoid
What agent could do to change your mind?
HAVE LOST ALL TRUST IN THEM
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