Tufnell Park, London, NW5
4.8/5, 230 reviews
96% recommended
92% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Burghleys Independent Residential Sales & Lettings

“I recently sold my property in Dartmouth Park using this ......”

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Dec 16,2010
Minithumbup
By: 'Jonjo Helios'
Dec 16,2010
4 people found
this helpful
I recently sold my property in Dartmouth Park using this agency; I was reluctant to go with them at first as they are independent. They got me the asking price of my property within a week of it being on the market and to a really accomodating buyer.
I would recommend this agency A++
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Opening Hours
Address

Burghleys Estate Agents
136 Fortess Road
Tufnell Park,London
Greater London
NW5 2HP
02072670100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 99% £275,000 £18,650,000
Lettings 94% 96% £780 £4,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
60 0 66 6 61 0 29 1 5 2
Areas covered
  • NW5
  • Tufnell Park
  • N7
  • Kentish Town
  • N19
  • Archway
  • NW1
  • NW3
  • N1
  • N5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Really impressive throughout the whole proces......”

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Nov 07,2020
Minithumbup
Ashley
Kieran
By: 'Charles'
Nov 07,2020
3 people found
this helpful
Really impressive throughout the whole process - from the initial viewing all the way through to moving day. Very responsive and quick to act given the short timeframes we faced. Far nicer, fairer and more human than any other estate agents we've used in the ...
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“Definitely use them again!...”

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Nov 02,2020
Minithumbup
Ashley
By: 'Nicky Kouzeleas'
Nov 02,2020
3 people found
this helpful
Ashley and his team provided a great personalised service to find a tenant for my 2 bed flat. They were quick to respond and listen to my requirements. They were a pleasure to deal with and I would definitely use them again....
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“They sold our flat in one weekend...”

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Oct 22,2020
Minithumbup
By: 'Emily Freud'
Oct 22,2020
5 people found
this helpful
The guys at Burghley's were brilliant and sold our flat over one weekend and helped us secure our dream home. We wouldn't hesitate recommending them and were very satisfied with the all-round service....
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By: Ashley Gendler
Oct 22, 2020
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Hi Emily, Thank you for your very kind comments. It was a pleasure dealing with you. On behalf of Burghleys may we wish you every happiness in your new home. ...

“Professional Service...”

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Oct 12,2020
Minithumbup
Ashley
Kieran
By: 'Sarah Hunter'
Oct 12,2020
3 people found
this helpful
We purchased a property from Burghley's 5 years ago and received fantastic service. We have now come back to them to rent out the property. Again we have received a very professional service and super communication....
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“Very highly recommended...”

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Aug 20,2020
Minithumbup
By: 'Willa Appleyard'
Aug 20,2020
2 people found
this helpful
All the team at Burghley's were really helpful and friendly. They worked hard to find out exactly what was going on and keep me informed over a very tense will-we-won't-we-exchange couple of days. Howard gave me great advice on my purchase even though it was ...
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“Don’t hesitate in choosing Burghleys!...”

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Aug 01,2020
Minithumbup
Kieran
Mohsen
By: 'Sarah Derbyshire'
Aug 01,2020
3 people found
this helpful
A long overdue review! The whole team are fantastic from the initial meeting through to sale. They make the whole experience feel easy and are so considerate when booking in viewings etc. We got a number of agents in prior to deciding and without a ...
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“5 stars....”

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Jun 17,2020
Minithumbup
Kieran
Howard
By: 'H Lesser'
Jun 17,2020
4 people found
this helpful
Great team, great service, responsive, flexible and got the sale over the line despite the impact of the pandemic and lockdown. Would definitely recommend....
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“I bought my flat nearly 11years ago via Burgh......”

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Mar 29,2020
Minithumbup
By: 'Lucy Gardiner'
Mar 29,2020
5 people found
this helpful
I bought my flat nearly 11years ago via Burghleys. I was impressed by their service then so when I came to sell my flat I immediately thought of them. All the team were courteous and helpful in all aspects, particularly with the inevitable humps in ...
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“Excellent service in a tough market. We con......”

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Mar 17,2020
Minithumbup
Mohsen
Kieran
By: 'Jolene'
Mar 17,2020
4 people found
this helpful
Excellent service in a tough market. We contracted Burghleys to sell our 5 bedroom property after having previous potential sales fall through with another agent. From the outset the team were excellent. I dealt mostly with Kieren and Mohsen (Maz) who were always communicating, always very ...
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“I found Howard and the team to be effective, sensible, ......”

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Mar 09,2020
Minithumbup
Howard
By: 'fw'
Mar 09,2020
5 people found
this helpful
I found Howard and the team to be effective, sensible, trustworthy and completely professional. They have years of experience and it tells. I felt very well suported in what could have been a stressful sale with a difficult buyer and would be happy to recommend ...
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“Burghleys have always been effective in findi......”

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Mar 04,2020
Minithumbup
Ashley
By: 'Jonathan Pennington'
Mar 04,2020
6 people found
this helpful
Burghleys have always been effective in finding us good tenants pretty quickly. They administer the letti g contract very efficiently....
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By: Ashley Gendler
Mar 05, 2020
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Thanks Jonathan, A pleasure as always working alongside you. ...

“I had a great experience with the entire team......”

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Mar 04,2020
Minithumbup
Mohsen
Ashley
By: 'Milena Spremberg'
Mar 04,2020
6 people found
this helpful
I had a great experience with the entire team at Burghleys. They managed my letting process smoothly and accommodated all my requests....
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By: Ashley Gendler
Mar 05, 2020
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It was a pleasure assisting you in finding the flat. Welcome to Tufnell Park! ...

“We used Burghleys Estate Agents for finding our new flat. ......”

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Mar 03,2020
Minithumbup
Mohsen
Ashley
By: 'Daniel'
Mar 03,2020
6 people found
this helpful
We used Burghleys Estate Agents for finding our new flat. They were absolutely amazing and very helpful. The team is very professional, knowledgable and friendly. We were impressed with their outstanding performance and smooth process. The team even went out their way to have the ...
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By: Ashley Gendler
Mar 03, 2020
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Pleasure dealing with you. Welcome to Tufnell Park!! ...

“Mr Ashely Gendler was very helpful, understan......”

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Feb 27,2020
Minithumbup
Ashley
By: 'Ibrahim Mussa'
Feb 27,2020
5 people found
this helpful
Mr Ashely Gendler was very helpful, understanding, supportive and passionate during the process of finding a new couple tenants for my flat. Within few days Mr Ashely Gendler found appropriate couple tenants with fully references from their previous accomadation and fully references for their present ...
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By: Ashley Gendler
Feb 28, 2020
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Thank you Ibrahim. It was a pleasure dealing with you and glad we were able to get the tenants moved in as quickly as you wanted. ...

“It was not a simple matter to relet my flat a......”

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Feb 18,2020
Minithumbup
Ashley
By: 'Diana Usher'
Feb 18,2020
6 people found
this helpful
It was not a simple matter to relet my flat after extensive repairs. I was impressed by Ashley Gendler's ability to keep me in touch and his practical advice....
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Attachments

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By: Ashley Gendler
Feb 18, 2020
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Thanks Diana, We got there in the end : ) Only too pleased to be of assistance to you! ...

“Great experience! The communication was reall......”

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Jan 25,2020
Minithumbup
Mohsen
By: 'Corina-Maria Doican'
Jan 25,2020
8 people found
this helpful
Great experience! The communication was really good with the agent. Really happy with our new place! Definitely recommend!! Thank you...
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“I used Burghleys to find tenants for a flat. ......”

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Jan 14,2020
Minithumbup
By: 'GABRIEL GEORGE'
Jan 14,2020
7 people found
this helpful
I used Burghleys to find tenants for a flat. They were quick to respond and regularly kept me informed of developments. I found them very efficient and strongly recommend them....
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By: Ashley Gendler
Jan 14, 2020
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Thank you for your kind comments. It was a pleasure working with you on this one. ...

“Friendly prompt all round great service. Ashl......”

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Jan 11,2020
Minithumbup
Ashley
By: 'Nick Frangou'
Jan 11,2020
7 people found
this helpful
Friendly prompt all round great service. Ashley is always so helpful , if we ever had an issue he would be straight onto it and get it sorted right away. Top estate agents....
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By: Ashley Gendler
Jan 11, 2020
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Thanks Nick. This is much appreciated. Best wishes for the future. ...

“Top Quality job done by all at Burghleys....”

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Dec 03,2019
Minithumbup
Ashley
By: 'Joel Bullimore'
Dec 03,2019
6 people found
this helpful
Top Quality job done by all at Burghleys. Ashley was a pleasure to deal with whilst moving into our property. Made my life so much easier taking the stress off of me. Would 100% recommend Burghleys. UP THE BURGHLEYS...
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By: Ashley Gendler
Dec 03, 2019
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So glad you were happy with our service. Wishing you every happiness in your new home! ...

“I have only had great experience with Burghle......”

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Nov 26,2019
Minithumbup
Kieran
Ashley
By: 'Anastasia Krylova'
Nov 26,2019
8 people found
this helpful
I have only had great experience with Burghleys. Ashley and Kieran are very nice guys, it's pleasure to work with them. Letting with them is simple and pleasant experience....
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By: Ashley Gendler
Nov 26, 2019
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Thanks Anastasia, It has been a pleasure working with you too over recent years. We look forward to helping you rent your properties for many years to come! ...

“Professional, knowledgeable and local...”

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Nov 25,2019
Minithumbup
Ashley
Howard
By: 'Roberto Tenconi'
Nov 25,2019
6 people found
this helpful
We got to know Burghleys in 2018 when we bought through them the flat where we live . We were quite satisfied with the service they provided, so when we had to let the flat where we used to live, we decided to appoint them for a ...
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By: Ashley Gendler
Nov 25, 2019
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Dear Roberto, Thank you very kindly for your comments. They are very much appreciated. ...

“Really good communication and information fro......”

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Nov 23,2019
Minithumbup
Ashley
Kieran
By: 'Grace McConnell'
Nov 23,2019
5 people found
this helpful
Really good communication and information from the team throughout the process. Easy getting setup as tenants. Thanks for all your help....
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By: Ashley Gendler
Nov 23, 2019
View all comments (1)
Thanks Grace, your comments are much appreciated. ...

“Burghleys and Ashley were fantastic throughou......”

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Nov 05,2019
Minithumbup
Ashley
Kieran
By: 'Michelle Stephanie Wareham'
Nov 05,2019
6 people found
this helpful
Burghleys and Ashley were fantastic throughout the process of letting out my apartment for the first time. They were helpful, answered any questions I had quickly, they let me know exactly what I needed to do in order to get my property ready for renting, ...
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By: Ashley Gendler
Nov 05, 2019
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Thank you Michelle. So glad you were happy with our service. ...

“Top team, well run, responsive, good communic......”

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Nov 05,2019
Minithumbup
Howard
Ashley
By: 'Paul'
Nov 05,2019
3 people found
this helpful
Top team, well run, responsive, good communicators and negotiators. They'll get the job done. Highly recommended, Howard, Ashley and the team have local knowledge which is crucial....
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“Pro-active and Well-informed team of negotiat......”

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Oct 14,2019
Minithumbup
Ashley
Mohsen
By: 'Maryam Shaeri'
Oct 14,2019
7 people found
this helpful
Pro-active and Well-informed team of negotiators. Very good knowledge of the current market. Fair and realistic achievable estimates from day one. Reasonable costs. Highly recommended....
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By: Ashley Gendler
Oct 14, 2019
View all comments (1)
Thank you Maryam, Your comments are much appreciated. If we can in any other way please do not hesitate in contacting us. ...
Staff picture Howard
(100)
Staff picture Ashley
(139)
Staff picture Kieran
(32)
Staff picture Mohsen
(14)

Landlord Fees

LANDLORD CHARGES AND FEES FOR LETTING A RESIDENTIAL PROPERTY WITH BURGHLEYS ESTATE AGENTS

LET ONLY SERVICE

Sole Agency
7.2% (6%+VAT) payable at commencement of tenancy

Multiple Agency
9.6% (8%+VAT) payable at commencement of tenancy

Services Include:
Visiting of property and carrying out market appraisal (with no obligation)
Agree market rent and find tenant in accordance with landlords’ instructions/requirements
Provide guidance in relation to letting consents, i.e. Insurances, mortgage lender & freeholder consent
Market the property and advertise on appropriate portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident status and HMRC tax implications (if appropriate)
Carry out accompanied Tenant viewings
Negotiate terms with prospective Tenant/s and negotiate acceptable rent
Deal with the application and taking up of references through a credit referencing agency (payable by tenant/s)
Preparation of a suitable Tenancy Agreement for the letting and arranging the signing thereof by all parties
Assist landlord in complying with statutory regulations relating to gas, electric, fire and smoke alarms, carbon monoxide detectors and soft furnishings and arranging the same
Arranging for the collection of the dilapidations deposit (paid by the tenant against breakages and damages) and lodging with an appropriate Tenancy
Deposit Scheme
Receiving of initial monies (advance rent) subject to the deduction of fees and associated costs and charges.
Preparing and submitting of an initial statement to the landlord
Completion of statutory declarations as requested by HMRC
Arranging for Professional Inventory to be undertaken (if required)



LET ONLY WITH RENT COLLECTION
10.8% (9%+VAT) collected monthly from incoming rent

Services Include:
Let Only Service plus:
Collect monthly rent from tenants
Pay landlord direct to nominated bank account
Issue monthly/annual statement of accounts
Settle contractors’ invoices
Chase rent arrears

FULL MANAGEMENT
12% (10%+VAT) collected monthly from incoming rent
Services Include:
Let Only with Rent Collection Service plus:
Dealing with specific maintenance issues and routine repairs relating to the property, obtaining estimates and supervising works (where appropriate) Provide 24/7 Emergency maintenance service to Tenants
Supervising annually (and as required) compliance with all Landlords statutory obligations Supervision of tenants vacating property at end of tenancy Acting as key holders for duration of the tenancy Issuing of appropriate notices Dealing with all contractual matters Liaising with Utility providers, Local authority of tenants moving in/out

Optional Schedule of Additional Charges
All fees quoted inclusive of vat unless otherwise stated
Gas Test
Gas Safety Test - £78

Electrical Tests
Portable Appliance Test - £65 no vat
Visual Only Electrical Safety Test - £65 no vat
Full Electrical Safety Test – up to 2 beds-£120 no vat, 3 Beds+-£150 no vat

Smoke & Carbon Monoxide Tests
Initial Inspection - £65 no vat + costs of alarms/work required


Legionnaire’s Disease Test
Full Test - £156

Cleaning Services
All charges subject to property inspection

Post-Let/Renewal Services-(Introduction & Rent Collection Service Only)
Drafting and Arranging Execution of Renewal Tenancy Agreement -£100 each renewal
Preparation and Execution of Amendments/Addendums to Existing Tenancy Agreement-£90 each change
Preparation and Issuing of any Letters to Tenants-£12 per letter
Preparation of any Legal Notices- £90 per notice
Amendments/Changes to Deposit Protection Service Details-£18 per amendment/change
Organising Safety Tests-£24 per Test
Letters to Third Parties - £12 per Letter
Reference Request- £12 per Request

Post-Let/Renewal Services (All Services)
Court Attendance -£100 per hour or part thereof
Forwarding of Mail-£1 per standard letter / £1.50 per large letter plus postage cost/s
Arranging Furnishing the Property-£12% (10%+VAT) of total invoice
Non-Resident Landlords-Transfer of Funds to HMRC £15 per transfer
Burghleys Non-Urgent Visits-£36 per visit
Meeting Third Party Contractors/Providers-£36 per visit. If required to wait a charge of £18 per hour or part thereof will be payable

Tenant Fees

TENANT FEES/CHARGES/COSTS WITH EFFECT FROM 1ST jUNE 2019

£ (inclusive of VAT)
Pre-Tenancy
Holding Deposit (limited to a maximum of one weeks rent) -
Advance rent (limited to the equivalent of one months’ rent) -
Deposit against dilapidations (limited to a maximum of five weeks rent) -
Reference fees/charges No Charge
Administration fees/charges No Charge
Any other fees/charges/costs Nil

Following Move In
Protection of tenant’s deposit with Tenancy Deposit Scheme No Charge
Any other fees/charges/costs Nil

Mid-Tenancy
Administration charge in consideration of arranging for
the grant, renewal, continuance, variation, assignment,
novation, change or termination of a tenancy 50

Early termination of tenancy without notice 50*
*(plus any financial loss incurred by the landlord-proof required)

Charge for replacing lost keys or security device 15*
*(plus cost of replacement keys or security device and associated reasonable costs)

Interest on rent arrears TBA*
*(if rent not paid within 14 days and limited to 3% above Bank of England base rate)

End of Tenancy
Arranging return of tenant’s deposit No Charge
Any other fees/charges/costs Nil

Note: For a detailed explanation of the above please call our office. We can also provide you with an example tenancy agreement with fees and charges noted in accordance with the provisions of the Tenant Fees Act 2019.
Tenant Fees/Charges/Costs-All Existing Assured Shorthold Tenancies
that commenced prior to 1st June 2019

£ (inclusive of VAT)
Mid-Tenancy –adding or replacing a tenant on
existing tenancy agreement
Reference fees/charges 72
(per adult tenant and/or guarantor requiring referencing)

Administration fees/charges 192
(for each change to named tenants on tenancy agreement)

Amendment or deletions to Tenancy Agreement 5
(per Amendment)

First Late Payment of rent (or part thereof) 15
Second and/or subsequent Late Payment of rent 25
(or part thereof)-per letter/email

Overpayment/underpayment of rent 5
(per letter/email)

Other Fees/Charges/Costs *See below
End of Tenancy
Inventory Check-Out charge *See below
(cost dependent on size of property and furnishings)

* A copy of the current tenancy agreement will be provided for you to view upon request along with any inventory and/or schedule of condition that was undertaken.
The current tenancy agreement will have details of any special charges/fees associated with this particular let/property, and will also have details of the cost for any check-out report based on the size of the property and whether it is furnished or not.
Important Note: From 31st May 2020, the charges and fees above will no longer apply for tenancies that commenced prior to 1st June 2019. Any charges and fees will be in accordance with the Tenant Fees Act 2019 which commenced on 1st June 2019.
Last updated at 14/11/2019, 1:14 PM by Ashley Gendler
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

There are two resident partners in the business, one of which predominantly deals with lettings, the other with sales.

Should their be a complaint in relation to lettings, the sales partner will deal with the matter accordingly and vice versa.

All written complaints will be acknowledged in writing within 24 working hours and responded to in writing 7 working days.

Burghleys are voluntary members of The Property Ombudsman Scheme. In the unlikely event that a complaint cannot be resolved, the complainant can request that The Ombudsman take their complaint further.
Last updated at 4:18 PM 02/03/2018 by Ashley Gendler

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Burghleys Estate Agents

Branch - Tufnell Park, London, NW5