100% lettings valuation accuracy
50% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Dec 06,2013
Dec 06,2013
8
people found
this helpful
this helpful
Used the Tettenhall branch recently to rent a property all i can say is i have never been treated with so little respect in my life.
Unfortunately we had the misfortune of having to deal with Hazel who i can only describe by using the words ignorant, rude, and snooty, i suspect that if we had been in to rent one of there 1k plus properties she would of been all over us like a rash but due to the fact we was renting a property under 700 a month she saw fit to treat us like second rate citizens.
Upon my second visit to the branch i was accompanied by my partners mother who was signing to be our guarantor even though my partner had passed the checks anyway upon our arrival she pretended she had not even seen us and when she did acknowledge us there was no hello just a brutal 'do you work' to my partners mother this was soon followed by her literally shoving a form at my partners mom with the sole instruction of 'fill in your name and address on this page' no mention of the other pages so we got on with this form 2 seconds later Hazels friends who pulled up in a new Jag i may add arrived in the branch and without so much as an excuse me to myself and my partners mother she was up out her seat with no regard for her clients and embarked on a full blown personal conversation.
To get Hazels attention due to the fact we did not know what parts on the other pages we needed to to fill in my partners mother was reduced to having to forcefully ask 'Excuse me' the response was begrudged to say the least and she seemed rather put out at the fact she needed to say goodbye to her friends and return to her clients.
Once we finally had her attention she sat down and rather rudely took the form from my partners mother and commented 'let's go through step by step' in a manner to which made us both feel stupid.
Throughout the whole process there was instances like the above and the attempts she made to blatantly try and discourage the landlord from letting to us were so obvious all in all we was classed by herself as not worthy i wouldn't mind but she never once asked what salary i would be on which i am sure would of put a smile on her snooty face safe to say we would never recommend Millennium to anyone and Hazel in our words needs to go back to basics when it comes to customer service and public relations
Unfortunately we had the misfortune of having to deal with Hazel who i can only describe by using the words ignorant, rude, and snooty, i suspect that if we had been in to rent one of there 1k plus properties she would of been all over us like a rash but due to the fact we was renting a property under 700 a month she saw fit to treat us like second rate citizens.
Upon my second visit to the branch i was accompanied by my partners mother who was signing to be our guarantor even though my partner had passed the checks anyway upon our arrival she pretended she had not even seen us and when she did acknowledge us there was no hello just a brutal 'do you work' to my partners mother this was soon followed by her literally shoving a form at my partners mom with the sole instruction of 'fill in your name and address on this page' no mention of the other pages so we got on with this form 2 seconds later Hazels friends who pulled up in a new Jag i may add arrived in the branch and without so much as an excuse me to myself and my partners mother she was up out her seat with no regard for her clients and embarked on a full blown personal conversation.
To get Hazels attention due to the fact we did not know what parts on the other pages we needed to to fill in my partners mother was reduced to having to forcefully ask 'Excuse me' the response was begrudged to say the least and she seemed rather put out at the fact she needed to say goodbye to her friends and return to her clients.
Once we finally had her attention she sat down and rather rudely took the form from my partners mother and commented 'let's go through step by step' in a manner to which made us both feel stupid.
Throughout the whole process there was instances like the above and the attempts she made to blatantly try and discourage the landlord from letting to us were so obvious all in all we was classed by herself as not worthy i wouldn't mind but she never once asked what salary i would be on which i am sure would of put a smile on her snooty face safe to say we would never recommend Millennium to anyone and Hazel in our words needs to go back to basics when it comes to customer service and public relations
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Aug 2020
reviewed by 'Millie'
24th Sep 2014
reviewed by 'Bison'
6th Dec 2013
reviewed by 'unhappy'
11th Jul 2013
reviewed by 'Peter'
Opening Hours
Address
Millennium Properties
3 Upper Green
Tettenhall
Shropshire
WV6 8QA
01902 83603
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 50% | £550 | £670 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Feb 02,2021
Feb 02,2021
5
people found
this helpful
this helpful
My Daughter's tenancy was up on Saturday 30th January, although the property was vacated, cleaned and returned to original condition the week before. She asked to return the keys on the final day. Millennium said she could return the keys either on Friday 29th or ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2020
Aug 13,2020
2
people found
this helpful
this helpful
When moving in on a Friday, my partner was delayed and wasn’t able to make it to the office before it closed. I was told I couldn’t get the keys without him so we had to store our items with family and stay ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 24,2014
Sep 24,2014
7
people found
this helpful
this helpful
Rented a one bedroom flat in Tettenhall from Millenium. It was advertised at £495 per month on the websites. When I came to sign the contract they had jacked the rent up to £525 and hoped that I did not notice; when I pointed out the error ...
read full review
read full review
Was this helpful?
Yes
Yes
May 26, 2018
View all comments
(1)
They charge me 450£ for rent for May when my last day when i lived was 24/4/18 and on 25/4 i paid rent as normal for April..But later they charge and they took money for rent for May without any word..not nice and professional.. ...
Dec 06,2013
Dec 06,2013
8
people found
this helpful
this helpful
Used the Tettenhall branch recently to rent a property all i can say is i have never been treated with so little respect in my life.
Unfortunately we had the misfortune of having to deal with Hazel who i can only describe by using the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2013
Jul 11,2013
10
people found
this helpful
this helpful
The agent failed to conduct thorough due diligence on the company & its representatives that wanted to rent our apartment for one of its employees for a 12-month period. Had the agent done his job properly he would have realised that the company was a scam, ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
