“Terrible. Repairs were either not done at all (leaking roof ......”
1 Star Review
Jan 08,2014
By:
'Mushu'
Jan 08,2014
Branch: Derby, 4 St James Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE22
Branch: Derby, 4 St James Street
Lettings (as a Tenant)
Postcode: DE22
4
people found
this helpful
Terrible. Repairs were either not done at all (leaking roof for two whole years) or done very shoddily and reluctantly. Despite inspecting my property every couple of months and finding no problems, indeed complimenting me on the excellent state I kept the house in, they withheld the entire deposit when I moved out, blaming me for pre-existing damp problems and for damage caused by their own leaking bathroom suite. Avoid this agency if you are a tenant, and also if you are a houseowner, unless you wish to be associated with such unfair practices. I paid my rent regularly, kept the house clean, yet I feel like I have been the victim of thieves. I am so glad to no longer be their tenant.
What agent could do to change your mind?
If the agent had repaid me for being a good tenant by a) doing repairs when necessary and to a good standard b) repaid a fair proportion of the deposit I would feel like I had been treated fairly.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes