On viewing our flat (which we leased through another agent-who were great) we were lied to repeatedly. We had already seen it the previous day but we didn't say this to them as we wanted to hear the details again and weren't sure of the etiquette on this.) We weren't expecting to be given an inflated price, and incorrect date of availability. They told us their agency had let the other flats and told us made up prices for them too. A furore then ensued and I recieved an unpleasant message from the manager because I told them the truth about why we weren't leasing from them. Obviously an alien concept to these guys. A most unsavoury experience. Wouldn't go near them with a barge pole again. Unprofessional, dishonest and pushy -nightmare.