Chase Evans
Docklands, London, E14
3.2/5, 97 reviews
56% recommended
57% sales valuation accuracy
59% sales fee satisfaction
28% lettings valuation accuracy
58% lettings fee satisfaction

“It is not the first dissatisfaction from chase Evans but ......”

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Jan 05,2014
Minithumbdown
By: 'Ashish'
Jan 05,2014
6 people found
this helpful
It is not the first dissatisfaction from chase Evans but second time.. They don't update you promptly on issues while moving in the flat... Don't consider giving important information specially when my wife is pregnant.. The flat is single glassed window and very old. Heating is pathetic. we don't know these information and expect agency to give advance information to take the right decision. I have caught up with heavy cold.. Not at all customer focused.. Not recommending to any one at all..
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Opening Hours
Address

Chase Evans
St. Davids Square, 320 Westferry Road
London
Greater London
E14 3QL
020 7510 8444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 57% 59% £0 £0
Lettings 28% 58% £550 £3,780
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 3 39 35 3 0 8 0 2 5
Areas covered
  • E14
  • Docklands
  • E1
  • City
  • E16
  • Canary Wharf
  • N7
  • E3
  • SE10
  • SE1
  • SE13
  • E20
  • SE17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Amelia from Chase Evans is super at her job!...”

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Feb 06,2021
Minithumbup
By: 'MELISSA'
Feb 06,2021
0 people found
this helpful
Amelia from Chase Evans is super at her job! She has great communication skills and is very on top of sorting any issues or questions you may have. She always gets back to you in a timely manner. I have really appreciated her help during ...
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“Muhammad carr was very fast in replying back ......”

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Jan 26,2021
Minithumbup
By: 'Derren'
Jan 26,2021
0 people found
this helpful
Muhammad carr was very fast in replying back to me, fixing my issue beyond my expectations and was thoughtful throughout...
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“Fatima sorted out the dreadful previous tenan......”

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Dec 01,2020
Minithumbup
By: 'mike'
Dec 01,2020
0 people found
this helpful
Fatima sorted out the dreadful previous tenants who left our property in a complete tip, managing to return our tenants' deposit, and helping ensure we were able to re-let quickly...
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“Smooth movin but pathetic move out - still waiting for my deposit - worst agency for tenants...”

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Nov 05,2020
Minithumbdown
By: 'Ankit'
Nov 05,2020
1 people found
this helpful
I dealt with Chase Evans and was a tenant on 47, The Sphere. I read a lot of negative reviews on google about your company - ppl complaining mainly about not getting deposit. I thought of never dealing with your company. But i had liked a ...
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“Chase Evans have a friendly and helpful team ......”

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Oct 03,2020
Minithumbup
By: 'Sebastian'
Oct 03,2020
0 people found
this helpful
Chase Evans have a friendly and helpful team who always pick up the phone, I would go to them again for housing needs in the future!...
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“Needed our toilet fixed. Quick and simple to ......”

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Jul 28,2020
Minithumbup
By: 'Jack'
Jul 28,2020
0 people found
this helpful
Needed our toilet fixed. Quick and simple to get in touch and organise a date for someone to come fix it....
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“Great service: Fast response and efficient de......”

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May 21,2020
Minithumbup
By: 'Junyi'
May 21,2020
0 people found
this helpful
Great service: Fast response and efficient delivery I've worked with Michael Benta and Lisa Tang, who worked very hard to get the best deal for me. I'm very grateful and looking forward to my new home....
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“ScamTop scam artists , hold deposit, charge......”

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Mar 24,2020
Minithumbdown
By: 'opdlite'
Mar 24,2020
2 people found
this helpful
Scam Top scam artists , hold deposit, charge extortionate fees, inventory checks are rigged. I rented from these scammers 5 years ago, still have flashbacks of the experience....
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“Barely legal crooks......”

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Feb 06,2020
Minithumbdown
By: 'Clive'
Feb 06,2020
2 people found
this helpful
These guys are legal crooks...quick to chase u to pay up on time, but slow on anything that is their responsibility! Staff always changing always delaying any action. No decision on amount or deposit refund 4months after moving out of Landmark E. Tower! Now ...
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“33 Plymouth Wharf - Claudio and Carol - do no......”

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Nov 01,2019
Minithumbdown
By: 'Luke'
Nov 01,2019
2 people found
this helpful
33 Plymouth Wharf - Claudio and Carol - do not rent from them. Chase Evans tool a holding deposit of £300 and never removed the property from the market. The property had rats coming into the toilet and sewage backing into the shower. All of the furniture ...
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“If I could give no stars I would. The incompe......”

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Jun 27,2019
Minithumbdown
By: 'Felicity'
Jun 27,2019
6 people found
this helpful
If I could give no stars I would. The incompetence and unprofessionalism of this company are unfathomable! Everything was great until we gave them our money. The day we went to move the there were no keys and the parking space that was specified in ...
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“Bad service and very rude...”

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Mar 05,2019
Minithumbdown
By: 'SUK'
Mar 05,2019
3 people found
this helpful
We had so many problems with this company while we were tenants. They did not address to any of the issues on time. Property maintenance was very poor and no response to calls and mails even after reporting critical issues. However we finished out tenancy ...
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Comment on agent fees
Bad agent fees for the service provided.
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“Bad customer service, no communications, hidden fees, misrepresentation. Lack of competency....”

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Sep 15,2018
Minithumbdown
By: 'Eva'
Sep 15,2018
7 people found
this helpful
Hidden fees, misrepresentations, lack of communication & competency, bad office politics are only some of the issues we encountered with Chase Evans. Their agents are helpful only until you sign the contract. After that, there's barely any communication and assistance. On top of that I must ...
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Comment on agent fees
A lot of agent fees, hidden fees and costs. Definitely not recommended.
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“Totally Scam; watch out!!!...”

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Aug 08,2018
Minithumbdown
By: 'Landlord'
Aug 08,2018
7 people found
this helpful
This agent, especially Adam James, signed legal documents without your acknowledgement. Be aware ,all landlords/tenants!! Who would imagine they sign document on your behalf without telling you. You have to be very very careful when dealing with this agent. They are not only rude ...
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“Baaaad service...”

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Apr 22,2018
Minithumbdown
By: 'Jp'
Apr 22,2018
5 people found
this helpful
Lied how much it would coast us to live there. We complained that there is no heating ( 100 emails and calls) no one fixed the issue and we got super sick sonwe fixed it ourselves Kept the deposit for nooooo reason!!!!!!...
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Comment on agent fees
Baaaaaaaad
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“Avoid at all costs. Informed about change in check out ......”

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Mar 01,2018
Minithumbdown
By: 'UCEC'
Mar 01,2018
3 people found
this helpful
Avoid at all costs. Informed about change in check out time 40 minutes before scheduled time (after calling to check it was still happening). What else? Very slow at repairs and often no responses to emails....
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Comment on agent fees
Excessive.
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“Avoid it at all costs. Such a scam. They are ......”

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Sep 04,2017
Minithumbdown
By: 'Henley'
Sep 04,2017
2 people found
this helpful
Avoid it at all costs. Such a scam. They are not reputable company. They tried to scam us and rise the price of advertised company. They are ver manipulative and basically want as much money as they can or they just waste your time....
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Comment on agent fees
they want to rip you off
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“They take a £250 holding deposit without completing an offer in ......”

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May 23,2017
Minithumbdown
By: 'Avoid'
May 23,2017
6 people found
this helpful
They take a £250 holding deposit without completing an offer in writing, prospect tenants do not have a written confirmation of the monthly rent agreed, of the conditions of the offer etc just a card receipt for £250 that might be for...strawberries or whatever. When you ...
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“Fantastic speedy service needed to move within 48hrs all done ......”

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May 05,2017
Minithumbup
By: 'Juan'
May 05,2017
1 people found
this helpful
Fantastic speedy service needed to move within 48hrs all done very smoothly and efficiently big thank you to shahid for making this all happen definitely recommend chase evans...
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Comment on agent fees
Good cheaper then others
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“We chose Chase Evans for their professionalism and their perfect ......”

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Mar 13,2017
Minithumbup
By: 'Laura'
Mar 13,2017
2 people found
this helpful
We chose Chase Evans for their professionalism and their perfect management. We decided to find our new flat a Saturday and our letting agent Vilmis Ziurlys found straight away the one we wanted. We recommand Vilmis with 5 stars and more ! Thank you again! Laura...
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Comment on agent fees
Good
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“I will never ever deal with Chase Evans again. There ......”

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Feb 23,2017
Minithumbdown
By: 'Unhappy'
Feb 23,2017
4 people found
this helpful
I will never ever deal with Chase Evans again. There is a strict lack of professionalism and they have no idea how to treat a client. The guy that was helping me was a complete waste of time. He listed a flat that wasn't available ...
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Comment on agent fees
NA
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“First time we used this agent to find us tenants ......”

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Dec 22,2016
Minithumbdown
By: 'George'
Dec 22,2016
6 people found
this helpful
First time we used this agent to find us tenants for a let only. One year later tenants want to go periodic for a few months only. Chase Evans insist they want their relet fee for doing nothing and not only that they want it 12 ...
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Comment on agent fees
Too high for the "service" you get.
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By: Elizabeth
Jan 25, 2017
View all comments (1)
I believe that this is standard practice for any agent. I had a let only service from another agent and had the same process (and had them take fees and refund them pro rata) Whilst I also thought they 'did nothing', they did, in fact, find the tenant and then serve them appropriate notice etc and once this was explained I had to concede they also had to earn money for their time. Letting ones property always comes at a cost. I am considering letting my property through this company which is w ...

“Avoid chase evans at all costs, the staff there are ......”

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Nov 25,2016
Minithumbup
By: 'Avoidchaseevans'
Nov 25,2016
5 people found
this helpful
Avoid chase evans at all costs, the staff there are blood sucking cowboys who are just trying to extract as much money as possible very their tenants whilst providing as little assistance as possible. If you have an issues with the flat then expect to ...
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“Chase Evans are utterly incompetent and dishonest -I would give 0 ......”

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Nov 01,2016
Minithumbdown
By: 'LG'
Nov 01,2016
8 people found
this helpful
Chase Evans are utterly incompetent and dishonest -I would give 0 stars if I could. Initially helpful, as soon as I paid a reservation deposit the staff became unresponsive at best, and otherwise rude and disrespectful. I cannot express enough how I regret getting involved with ...
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Comment on agent fees
Fees very high, none of it deserved as they create nothing but hassle, difficulties and obstacles
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“Complete joke of a companyMy flat has mold behind washing ......”

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Jul 18,2016
Minithumbdown
By: 'Nick'
Jul 18,2016
2 people found
this helpful
Complete joke of a company My flat has mold behind washing machine from day one and is not fixed after 3 months Bedroom window stuck and all i get every week is a new property manager that does nothing Lies, never call back, if u ask ...
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Comment on agent fees
Horrible and undeserved
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“All the staff from Chase Evans were really helpful when ......”

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Apr 14,2016
Minithumbup
By: 'Elena'
Apr 14,2016
1 people found
this helpful
All the staff from Chase Evans were really helpful when we were looking for a place in London. Reisse Morrison ( who personally helped us) is a person that you can simply count on and trust when it comes to finding a place to live. I ...
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“Totally unethical and unprofessional. After only renting less than a ......”

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Feb 17,2016
Minithumbdown
By: 'Ccc'
Feb 17,2016
5 people found
this helpful
Totally unethical and unprofessional. After only renting less than a month I was told the landlord wanted to sell. I had a constant stream of traffic for about 6 months afterwards and the landlord never did sell during my tenacy. I had initially said I would ...
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What agent could do to change your mind?
Overpriced and unjustifiable
Attached Filesnbsp;
Comment on agent fees
Overpriced and unjustifiable
Was this helpful? Yes
By: vetngo
Jul 14, 2016
View all comments (1)
Omg I am in exactly the situation - we were informed that the landlord wanted to sell and then 2 days later they took new tenant to view our flat to rent. Anneka was our property manager as well! We are moving out now but they have just sent us the inventory check out and it looked very unfair. Do you mind sharing a bit more about how to raise the dispute and get your deposit back? Can you please drop me an email at jeffmoore129@gmail.com. Thanks a lot and very much appreciated your help! ...

“Unprofessional. Continuous change of personnel. Repeated overcharging of repairs. Over ......”

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Jan 28,2016
Minithumbdown
By: 'Disappointed'
Jan 28,2016
5 people found
this helpful
Unprofessional. Continuous change of personnel. Repeated overcharging of repairs. Over promise under deliver. We let Chase Evans manage our flat. They promised me GBP330 per week if we switch to them. At the end we got GBP300. The tenants they found tend to vacate fairly ...
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What agent could do to change your mind?
I'm ok to pay 10% + VAT provided the service is good!
Attached Filesnbsp;
Comment on agent fees
I'm ok to pay 10% + VAT provided the service is good!
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“Shay is a very good staff with friendly service and ......”

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Oct 23,2015
Minithumbup
By: 'Wan'
Oct 23,2015
8 people found
this helpful
Shay is a very good staff with friendly service and thoughtful. I feel quite delightful through the rental process with him....
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“I was pleased to work with Shay. All required information, ......”

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Oct 22,2015
Minithumbup
By: 'Anna'
Oct 22,2015
9 people found
this helpful
I was pleased to work with Shay. All required information, assistance was provided quickly, in the result we have concluded a tenant agreement very fast. Thank you for your job....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:37 PM 08/11/2016 by Adam

Awards won by Chase Evans, London E14 3QL


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