Curchods
Guildford, GU1
3/5, 4 reviews
50% recommended
100% sales valuation accuracy
100% sales fee satisfaction

“I chose CURCHODS IN GUILDFORD after being really badly messed ......”

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Jan 06,2014
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By: 'Sally'
Jan 06,2014
3 people found
this helpful
I chose CURCHODS IN GUILDFORD after being really badly messed around by another agent sadly my farther died during this time also so I was pretty stressed when I hired them. It should be noted right here that they did very limited chain check at the start of the deal and almost never contacted my purchase estate agent, they said .... wait for it ..,..,. its normal to only progress the bottom of the chain I have this in writing form the manager - so rather than reduce my stress at this difficult time in my life they increased by leaving me to progress the top half of the chain myself. I have bought and sold a number of properties and no one has ever refused to progress the whole chain - what on earth are they paid for if not to progress the chain? and what were they telling my buyer ?? whatever it was, it was only half the information as I, the seller, was progressing the top half of the chain.

Justin had assured me they were different and that he progressed all the deals he also, in light of my recent loss promised me he would personally make sure it all went well - which he did not - I was handed to Carrie who seemed ok but no attention to details ever, told me they were not doing a full survey and they were etc etc - I complained and Justin did not address my complaint at all just defended his staff member. They are definitely an agent who look after what they must see as the sharp end of the deal, the buyer, whatever the buyer asked was put straight to me with no rationalisation, and he was a first time buyer so he needed guidance, but all completely unreasonable requests were passed straight to me, no hint of we will really look after you after my recent stressful news, it was very lucky this sale happened at all it certainly had nothing to do with the agent, my buyer just really wanted the house.
What agent could do to change your mind?
they could have at least bothered at all progressed the whole chain as normal! Managed the first time buyer better - well managed him at all Make better notes stick to what was agreed - treat complaints as serious and make the client feel this complaint will be addressed and that the matters complained about will not happen again
Attached Filesnbsp;
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By: Ramesh
Feb 21, 2021
Clueless - knew nothing about the property they were selling. I wanted the property but it was overpriced. When it was eventually reduced they didn’t contact me. I’d be annoyed if I was selling/using them as my agent.

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Opening Hours
Address

Curchods
4 London Road
Guildford
Surrey
GU1 2AF
01483 458800

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £310,000 £340,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 2 1 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“We sold our property using Curchods and they were excellent. ......”

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Nov 25,2016
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By: 'Castle3'
Nov 25,2016
0 people found
this helpful
We sold our property using Curchods and they were excellent. Always at the other end of the phone, and always had the answers. Both Jonathan and Kate were fantastic, it made selling and moving home over a Christmas period easy. Thank you!...
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Comment on agent fees
Fair for the area.
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“I had a number of agents value my property. Jonathan, ......”

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Sep 17,2015
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By: 'Annief'
Sep 17,2015
0 people found
this helpful
I had a number of agents value my property. Jonathan, Manager of the Guildford branch valued the house at the average of all other vaulations. He knew the area and market well, and Curchods do not tie you to a minimum term contract which is ...
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“I chose CURCHODS IN GUILDFORD after being really badly messed ......”

Share on :
Jan 06,2014
Minithumbdown
By: 'Sally'
Jan 06,2014
3 people found
this helpful
I chose CURCHODS IN GUILDFORD after being really badly messed around by another agent sadly my farther died during this time also so I was pretty stressed when I hired them. It should be noted right here that they did very limited chain check at ...
read full review
What agent could do to change your mind?
they could have at least bothered at all progressed the whole chain as normal! Managed the first time buyer better - well managed him at all Make better notes stick to what was agreed - treat complaints as serious and make the client feel this complaint will be addressed and that the matters complained about will not happen again
Attached Filesnbsp;
Was this helpful? Yes
By: Ramesh
Feb 21, 2021
View all comments (1)
Clueless - knew nothing about the property they were selling. I wanted the property but it was overpriced. When it was eventually reduced they didn’t contact me. I’d be annoyed if I was selling/using them as my agent. ...

“The worst estate agency I have ever seen...I made ......”

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Aug 31,2011
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By: 'Simon'
Aug 31,2011
3 people found
this helpful
The worst estate agency I have ever seen...I made an appointment for viewing one property through this estate agency recently. I arrived at the property on time, but nobody was there. I waited there for 20 minutes but nobody comes. Then I rang the agency, ...
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Awards won by Curchods, Guildford GU1 2AF


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