97% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Jan 06,2014
Jan 06,2014
0
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From day one of the process , they provided execellent advice in going for an open day which was handled by Stuart and David which resulted in the sale of the property.
Also during the process of conveyancing , keeping me up to date with information on both sides
of my sale and purchase.
I would recommend Castles estate agents for their professional approach and calmness in what can
be a stressful process.
Also during the process of conveyancing , keeping me up to date with information on both sides
of my sale and purchase.
I would recommend Castles estate agents for their professional approach and calmness in what can
be a stressful process.
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Latest Reviews
6th Feb 2021
reviewed by 'Alison'
13th Dec 2020
reviewed by 'Hilal'
10th Dec 2020
reviewed by 'Natalia'
9th Dec 2020
reviewed by 'Sabera'
16th Nov 2020
reviewed by 'Paul'
13th Nov 2020
reviewed by 'Bobbi'
Opening Hours
Address
Castles Estate Agents (London)
438 Hertford Road
Edmonton,London
Greater London
N9 8AB
020 8804 8123
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £170,000 | £680,000 |
| Lettings | 91% | 95% | £575 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 40 | 0 | 45 | 0 | 10 | 0 | 3 | 0 |
Areas covered
- N9
- Ponders End
- N18
- Edmonton
- EN3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
Castles Estate Agents (London) Branches (view all )
Feb 06,2021
Feb 06,2021
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Castles sold my house for me in june 2020.Stuart was excellent friendly and very professional.Any problems and they were there to help ,even recommended someone who could take some junk away for me ....
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Dec 13,2020
Dec 13,2020
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I would like to thank you Alex on castles Edmonton branch manager. This is second time I m renting property from castle estate agent.Alex was really nice to us. He was helpful, professional and tried his best to find nice property for me. All ...
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Dec 10,2020
Dec 10,2020
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I had the pleasure of meeting the Castles team while looking for a flat a few months ago. I was in close contact with Fay, who was always eager to help and provided very valuable information and support. Following acceptance of my offer, Fay and ...
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Dec 09,2020
Dec 09,2020
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Sertac and Alex were really helpful in finding me a suitable property to let. The kept me up to date with details and new property alerts. When i found a property they made the process seamless from the viewing to the moving in. Thanks both...
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Nov 16,2020
Nov 16,2020
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WE sold my late mothers house through Castles.
Stuart was very professional with the viewings and the sale, he was supportive and understanding at a difficult time.
Very impressed with the level of service, and would highly recommend Castles to anyone in our position....
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Nov 13,2020
Nov 13,2020
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Sold my property in the height of the lockdown . We were at the point of declaring interest in February when the lockdown stopped everything . Added to this my initial buyer pulled out. Luckily Castles had another buyer on standby who had already physically seen the ...
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Nov 11,2020
Nov 11,2020
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We sold a flat through Castles. The actual sale was agreed very quickly within four weeks but actually took quite some time to complete because we were selling to a local authority, However Stuart from Castles communicated regularly and clearly which was particularly helpful as ...
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Nov 08,2020
Nov 08,2020
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Have recently sold a house using Castles Estate Agency with Stuart Gray as the agent acting on our behalf. Was very pleased with his professional attitude, with good communications and prompt response to any queries, Made what could be a difficult experience into a straightforward ...
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Nov 08,2020
Nov 08,2020
0
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Just sold a house in Edmonton, Stuart Grey was extremely professional, helpful and always ready to help any questions I had, I have sold a brought 6 property in the last two years and can honestly say that Stuart has been the best agent I have ...
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Nov 08,2020
Nov 08,2020
0
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We sold out property May 2020- Stuart expertise was informative from start to finish.
It could have been stressful simply because of the current climate with COVID-19
However because Stuart kept us up to date we never experienced stress throughout the process...
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Oct 26,2020
Oct 26,2020
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Bought my house 28 years ago with Castles Edmonton. Great service then... excellent service now. Stuart took management of my sale during a difficult year with the pandemic but remained in contact, was very supportive and provided more information than my solicitors at every stage. Stuart ...
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Aug 20,2020
Aug 20,2020
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Id like to thank Alex and sertac for ongoing help and support. Its nice to see people doing g that little extra to ensure everything goes to plan. You are both a credit to your team. Thanks again...
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Jul 06,2020
Jul 06,2020
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Excellent service by great individuals.
Bought several properties from Castles now, service is excellent every time. Attentive to detail, do not sit on things and are very helpful every time you need their assistance. Would definitely recommend!...
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Jun 30,2020
Jun 30,2020
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I highly recommend the Castles team
when selling a property. Stuart and Sam were professional and efficient from start to finish and when communications between lawyers broke down due to staff being furloughed as a result of COVID, Stuart and his team worked consistently with ...
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May 07,2020
May 07,2020
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Castles team members are great! They have helped me throughout my tenancy with professionalism and promptness.
Highly recommend! Thank you Alex, Sertac and the lovely ladies from Maintenance team....
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May 07,2020
May 07,2020
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I don't usually write reviews but felt I had to thank Alex (Castles Edmonton ) publicly for going above and beyond to help my family secure the home we so badly wanted.
From the first contact I made with Alex until the very end when my ...
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Apr 15,2020
Apr 15,2020
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Dedication, professionalism and compassion amongst many others are what a tenant needs from their Estate Agent and these guys got it all.
Alex, as well as other colleagues is highly professional and compassionate. He always gave valuable advise.
I can’t recommend them highly enough.
...
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Apr 10,2020
Apr 10,2020
0
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Alex and Sertac were really helpful, and professional. I felt very much I could trust them and I would definitely recommend them. This was about finding a tenant for my property in Edmonton. I think they know the market very well.
10/10 !!...
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Feb 10,2020
Feb 10,2020
1
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After a not so positive experience with another agency, Castles came highly recommended by a friend. What was an extremely stressful time selling my property due to other circumstances, Stuart and his team were superb from beginning to end. Their time, effort and kindness was ...
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Feb 09,2020
Feb 09,2020
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On deciding to sell our home we approached an online company and also castles well what can I say castles won hands down stuart came round he was very professional and definitely knows his market and answered every question as this was the first time ...
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Feb 08,2020
Feb 08,2020
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Deciding to sell my house with Castles was the best decision I ever made. Stuart had been fantastic help and definitely delivered good service. The process of the sale run smoothly and I always felt that I could speak to anyone in the castles team ...
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Nov 28,2019
Nov 28,2019
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We had an aweful experience with our previous letting agents and once we contacted Castles, things have been much better and so far, we are very happy with the service we have had. We hope Castles can keep up the good service....
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Nov 20,2019
Nov 20,2019
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Alex Philippou helped us with our let, he was professional throughout the process. The maintenance team were very fast to action any issue we had with the property. Thanks Castles, we enjoyed living at the property for the past 3 years :-)...
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Nov 08,2019
Nov 08,2019
1
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We have been very pleased and content with the level of service provided by the Castles team in Edmonton. As landlords we dealt with Jay who was professional, thorough, understanding and efficient. The team also in maintainance, accounts and administration are effective team players who ...
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Oct 07,2019
Oct 07,2019
0
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Just sold my late Mother's house through Castles estate agents, who were very helpful . Gave good advice when needed, also sale proceeded very efficiently.
Thanks to the whole team....
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Oct 03,2019
Oct 03,2019
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Great job Castles Edmonton!.................
Castles have looked after me and my Enfield flat for many years and I've always been happy with the efficient and courteous service they provide.
Thanks to Alex, Craig and team.
I would highly recommend you give them a try....
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Jul 15,2019
Jul 15,2019
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From the very first contact and to this day Alex and his team at the Castles Edmonton branch have handled my property let with total professionalism.
As a landlord they have entrusted confidence within me, due to their ability to source a reliable clean and ...
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Jul 09,2019
Jul 09,2019
0
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Dealing with Castles for the purchase of my new property was an absolute pleasure. I found Stuart very honest and knowledgeable. He kept me informed throughout the purchase and made the whole process as easy as possible. Thank you...
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Jul 08,2019
Jul 08,2019
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Stuart and Sam whom I dealt with at Castles were both utterly brilliant. They were polite, courteous, friendly, and knowledgeable. We took their expert advice and we had an excellent offer we accepted within a few days of the house being on the market. Stuart ...
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Jul 08,2019
Jul 08,2019
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Dealing with Stuart Gray made the job of selling my mum's house as painless as possible. His plain to sell the house was spot on. The staff always passed messages and Stuart would get back ASAP.
If we lived in Edmonton we use him and ...
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Stuart
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Alex
(51)
Sertac
(14)
Tenant Fees
Tenant Fees and Permitted Payments* Holding deposits - a maximum of 1 week’s rent
* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above
* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT
* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs
* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax
* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate
* Reasonable costs for the replacement f lost keys or other security devices. Last updated at 05/06/2019, 11:52 AM by David Edgar
Complaints Procedure
No procedure set.
Last updated at 9:30 AM 22/03/2018 by allAgents
Best Overall Agent in N9 
