John German
Uttoxeter, ST14
2/5, 5 reviews
20% recommended
100% sales valuation accuracy
100% sales fee satisfaction

“Lived in the property for 2 years plus. It was cold, ......”

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Jan 06,2014
Minithumbdown
By: 'Sheila'
Jan 06,2014
0 people found
this helpful
Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "xxx". She was rude and incompetent to say the least. The landlord even suggested I had broken the front door. I don't think so the door swelled when it was wet and you couldn't get in or out. I replaced the handle 5 times. All in all a nightmare. Lost my deposit but didn't care just wanted to get out.
What agent could do to change your mind?
She was very rude and objectionable.
Attached Filesnbsp;
Was this helpful? Yes
By: Emma Watkinson
Aug 01, 2014
Ms Fuller was disgruntled because we found that she had been smoking in a non smoking property and this was noted on the check out report. The landlord had to have the carpets cleaned and wallreprisinged to eliminate the cigarette odour throughout.

We would not use the word 'peed' however as the radiator front situated to the side of the guest w/c was very rusty and soiled I explained that it looked like urine splashes could have caused this to happen, obviously from when males using the toilet. I could see no other explanation for this.

We were never rude to Ms Fuller, however, have a duty to report all discrepancies from the check in inventory which was checked and signed by Ms Fuller when she took tenure, to the landlord.

This property was not managed by us, the landlord simply employed us to do the check out as they envisaged issues.

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Opening Hours
Address

John German
9a Market Place
Uttoxeter
Staffordshire
ST14 8HY
01889 567444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 2 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

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“From start to what we intend to be a finish n......”

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Jun 24,2020
Minithumbdown
By: 'Perplexed'
Jun 24,2020
2 people found
this helpful
From start to what we intend to be a finish nothing short of very disappointing, in the wrong mood, utterly disgraceful! Customer service and customer experience are concepts yet to be embraced by John German, annoying that they are appointed to sell houses as means ...
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“Very unprofessional and incompetentDid not pass on important information - ......”

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Jun 09,2014
Minithumbdown
By: 'Anon'
Jun 09,2014
1 people found
this helpful
Very unprofessional and incompetent Did not pass on important information - no apologies given for this, I had to ring them constantly (when they answered the phone) Full of lies - told the landlord one thing and us another Money grabbing - wouldn't give itemised ...
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“Lived in the property for 2 years plus. It was cold, ......”

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Jan 06,2014
Minithumbdown
By: 'Sheila'
Jan 06,2014
0 people found
this helpful
Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "...
read full review
What agent could do to change your mind?
She was very rude and objectionable.
Attached Filesnbsp;
Was this helpful? Yes
By: Emma Watkinson
Aug 01, 2014
View all comments (1)
Ms Fuller was disgruntled because we found that she had been smoking in a non smoking property and this was noted on the check out report. The landlord had to have the carpets cleaned and wallreprisinged to eliminate the cigarette odour throughout. We would not use the word 'peed' however as the radiator front situated to the side of the guest w/c was very rusty and soiled I explained that it looked like urine splashes could have caused this to happen, obviously from when males using the to ...

“Arranged a viewing of a property in Uttoxeter through John ......”

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Oct 03,2013
Minithumbdown
By: 'Jamesw'
Oct 03,2013
0 people found
this helpful
Arranged a viewing of a property in Uttoxeter through John German earlier this year. Travelled up from London on the day to be told by the homeowner on arrival that the house had been sold two days earlier. Spoke to John German and they said ...
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What agent could do to change your mind?
Better organised and respond to sales enquiries.
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“I was very impressed with the staff at John German ......”

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Feb 08,2012
Minithumbup
By: 'verypleased'
Feb 08,2012
0 people found
this helpful
I was very impressed with the staff at John German - they let my property quickly and the staff were very friendly, helpful and efficient! Would use them again and recommend!...
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Awards won by John German, Uttoxeter ST14 8HY


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