Tuffin & Wren
Ealing, London, W7
4.9/5, 125 reviews
98% recommended
100% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction

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“Sophie's customer care was excellent and beyond all expectations she ......”

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Dec 31,2013
Minithumbup
By: 'Denise'
Dec 31,2013
0 people found
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Sophie's customer care was excellent and beyond all expectations she not only went the extra mile with her help and advise but gave 110% to assist us with the sale of our property. She was always readily available to answer any of our questions and alay any fears we had about the sale. It was an absolute pleasure doing business with her and her team and we have recommended her and the company of Tuffin & Wren to several of our friends who have plans to sell in the near future.
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Latest Reviews

View all Reviews 125
27th Feb 2021
reviewed by 'Michelle'
“Tuffin & Wren provided excellent service when we purchased our house. They dealt with our queries and all communication in a ......”
25th Jan 2021
reviewed by 'Christopher'
“We bought and sold through Tuffin & Wren. Since our chain was put together just before the UK's first lockdown in ......”
21st Jan 2021
reviewed by 'adrian'
“Friendly and professional service from all members of staff. Hard working and particularly helpful and proactive during the conveyancing process....”
16th Jan 2021
reviewed by 'James'
“We placed our house on for sale with Tuffin and Wren because we found Debra to be down to earth. ......”
15th Jan 2021
reviewed by 'Lily'
“I bought my current property 23 years ago through Tuffin & Wren. I had such wonderful service then, that I returned to ......”
11th Jan 2021
reviewed by 'Claire'
“We bought our first home in September 2020. Joe and Debra and the rest of the team were great. Responses quickly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Tuffin & Wren
72 Greenford Avenue
Ealing,London
Greater London
W7 3QS
020 8840 0993

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £299,950 £1,300,000
Lettings 100% 90% £1,100 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 30 1 49 1 30 1 4 0
Areas covered
  • W7
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
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Tuffin & Wren Branches (view all )
Ealing, W7
Northfields London, W13

“Tuffin & Wren provided excellent service when......”

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Feb 27,2021
Minithumbup
By: 'Michelle'
Feb 27,2021
0 people found
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Tuffin & Wren provided excellent service when we purchased our house. They dealt with our queries and all communication in a timely, efficient and friendly manner and organised numerous viewings to the property prior to purchase. I would recommend them to anyone in the area looking ...
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“We bought and sold through Tuffin & Wren. Sin......”

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Jan 25,2021
Minithumbup
By: 'Christopher'
Jan 25,2021
0 people found
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We bought and sold through Tuffin & Wren. Since our chain was put together just before the UK's first lockdown in March 2020, it was a small miracle it held together to completeion in August. It would not have happened without Debra's efforts. She stayed in touch, ...
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“Friendly and professional service from all me......”

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Jan 21,2021
Minithumbup
By: 'adrian'
Jan 21,2021
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Friendly and professional service from all members of staff. Hard working and particularly helpful and proactive during the conveyancing process....
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“House sold with Tuffin & Wren in 10days...”

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Jan 16,2021
Minithumbup
By: 'James'
Jan 16,2021
0 people found
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We placed our house on for sale with Tuffin and Wren because we found Debra to be down to earth. We agreed to market at £499,950 because it would get more interest and should therefore achieve more; £525-550k was mentioned as a ball park. We ...
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“Excellent Service 'Thank You!'...”

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Jan 15,2021
Minithumbup
By: 'Lily'
Jan 15,2021
0 people found
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I bought my current property 23 years ago through Tuffin & Wren. I had such wonderful service then, that I returned to them again when I put my property on the market for sale! I was not disappointed! Every member of this team in Hanwell ; Debra, Susan & ...
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“We bought our first home in September 2020. J......”

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Jan 11,2021
Minithumbup
By: 'Claire'
Jan 11,2021
0 people found
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We bought our first home in September 2020. Joe and Debra and the rest of the team were great. Responses quickly to questions and arranging access after our offer was accepted and in helping progress the purchase. Will sell through them when the time comes for ...
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“We sold our house with Debra because we had s......”

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Jan 11,2021
Minithumbup
By: 'Joanne'
Jan 11,2021
0 people found
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We sold our house with Debra because we had such a great experience with Tuffin and Wren, when we bought our house through them several years ago.The whole team were extremely friendly, professional and efficient, I would highly recommend the company to anyone looking ...
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“Professional and Personable Agents...”

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Sep 27,2020
Minithumbup
By: 'Abigail'
Sep 27,2020
0 people found
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Thank you to Debra and Joe at Tuffin and Wren for helping us to buy our first home. The team are personable and professional and have been extremely helpful throughout the process. We felt that Joe and Debra really understood what type of property we ...
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“Supportive for a tricky sale that took 8 months...”

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May 18,2020
Minithumbup
By: 'Larissa'
May 18,2020
0 people found
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A tricky sale that took 8 months, as vendors took their time and then covid-19 happened. We even had issues with our mortgage offer running out, and having to ask for extensions from our mortgage provider. Debra was invaluable in keeping communication open with vendors and ...
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“it is a very helpful agent, special for manger Dabra Harridge...”

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Feb 18,2020
Minithumbup
By: 'Jenny'
Feb 18,2020
0 people found
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it is a very helpful agent, special for Dabra, she is very thoughtful and answer all my questions, other staff in the office : Joe, Susan are all very friendly. It is not easy sold house, but they have done it after I have used 5 agents ...
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“High estate agency service granted in Ealing...”

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Nov 21,2019
Minithumbup
By: 'Natascia'
Nov 21,2019
0 people found
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Best service we had from an estate agency. From booking the viewings to the day we moved in. They assisted us even out of working hours to facilitate our move and helped us tremendously even if they were not managing the property we rented. Maximum ...
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“Very good service throughout buying process...”

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Oct 21,2019
Minithumbup
By: 'RB'
Oct 21,2019
0 people found
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Very good service from initial contact and viewing through to completion. Arrangements for visits to property and surveyor handled efficiently. Debra and the TandW team were responsive and kept us informed throughout....
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“We were very impressed with all the staff of ......”

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Sep 23,2019
Minithumbup
By: 'Janice'
Sep 23,2019
0 people found
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We were very impressed with all the staff of Tuffin and Wren who have worked hard for us in the sale of our home. Debra gave us very useful advice on how we could show our home to it's best advantage and worked diligently to ...
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“Debra and Suzanne were extremely supportive a......”

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Aug 24,2019
Minithumbup
By: 'Susan'
Aug 24,2019
0 people found
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Debra and Suzanne were extremely supportive and proactive during our purchase. Great communication throughout and very professional. Would highly recommend Tuffin and Wren based on our experience....
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“I was very impressed with the quick and relia......”

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Jul 14,2019
Minithumbup
By: 'Israa'
Jul 14,2019
0 people found
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I was very impressed with the quick and reliable service I received from Tuffin & Wren. The whole process took a week with me. It was stress-free and Joe Bean from the Ealingoffice was very friendly and made my brother and I feel like we were ...
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“Excellent service competitively priced...”

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Jun 26,2019
Minithumbup
By: 'Nataliya'
Jun 26,2019
0 people found
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As another very happy customer, I would like to share my gratitude and positive experience of selling our home with help of Tuffin & Wren team – and Debra in particular. We liked their “no nonsense”, straight to business approach which does not waste anyone's time and ...
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Comment on agent fees
Good, competitive
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“Buying made simple!...”

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Apr 29,2019
Minithumbup
By: 'Gregor'
Apr 29,2019
0 people found
this helpful
About to move into my first 'home' in London, I have rented since moving to London in 2011. I was apprehensive about the whole 'buying thing' I needn't have worried, Debra and her team made the process easy! she led the whole process and was always ...
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“Supportive and knowledgable...”

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Apr 23,2019
Minithumbup
By: 'Joanna'
Apr 23,2019
0 people found
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Debra understood the market and directed us to both the best sale price (sadly lower than what we wanted but on point!), and on how to make the best of our flat in order to sell. she kept us informed of what was going on ...
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“Tuffin and Wren sale...”

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Apr 23,2019
Minithumbup
By: 'Lucas'
Apr 23,2019
0 people found
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I thoroughly recommend Tuffin and Wren estate agent. I have used 3 other estate agents in the local area (which were also good) but T&W stood out in their determination to sell my property. The staff at Tuffin and Wren are professional, amenable and efficient ...
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Comment on agent fees
Very competitive.
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“Excellent and Professional Service...”

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Apr 22,2019
Minithumbup
By: 'Sue'
Apr 22,2019
0 people found
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Debra was extremely professional, helpful, supportive, polite and friendly. Debra is on the ball. She did not need chasing and was very caring. I would not hesitate to recommend the firm and in particular Debra. She made you feel at ease and absolutely nothing was ...
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Comment on agent fees
Very fair
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“Excellent service from Tuffin and Wren, particularly Debra...”

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Mar 16,2019
Minithumbup
By: 'Barbara'
Mar 16,2019
0 people found
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I was delighted with the service I received particularly from Debra who even lent me two of her own plant pots to help with that important kerb appeal. Debra was always on the end of the phone if I had any queries and in these ...
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Comment on agent fees
Good
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“Hanwell's Best...”

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Mar 08,2019
Minithumbup
By: 'Ben'
Mar 08,2019
0 people found
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We had a great experience buying our first property with Debra at Tuffin & Wren. Everything has gone very smoothly and Debra really helped to get our offer accepted so quickly....
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Comment on agent fees
Not applicable.
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“Extremely supportive Agents...”

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Oct 16,2018
Minithumbup
By: 'Mira&Kris'
Oct 16,2018
0 people found
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Our gratitude, love and light goes to Debra, Susan, Tony and Chandler from Tuffin and Wren for their professional and kind approach towards customers. Thank you from the bottom of my heart for all your help during this challenging time of house moving and searching ...
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Comment on agent fees
Reasonably priced
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“Very helpful and kind....”

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Oct 16,2018
Minithumbup
By: 'Natalie'
Oct 16,2018
0 people found
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Such a wonderful kind warm woman. Debra has helped me find a home. I was so worried but Debra made me feel positive and at ease....
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By: Pramod
Nov 01, 2018
View all comments (1)
Highly Recommended!!! My experience dealing with Debra has been extremely smooth. She is highly motivate and proactive professional. The thing I admired about her is that she is a problem solver. We had given up on our buy when our sale fell apart as the buyers pulled out at the last minute. The property we were interested was taken off the market. But Debra never gave up and persevered. With her efforts and determination we finally got through our sell and also the property we were intereste ...

“Great team and great service!...”

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Aug 28,2018
Minithumbup
By: 'Mrs'
Aug 28,2018
0 people found
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The team at Tuffin and Wren, Hanwell were a great help to us during what became a very lengthy search for our perfect family home. Debra especially went above and beyond for us and I was so pleased that eventually when we did find the ...
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Comment on agent fees
N/A
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“Best agents in Hanwell........”

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Jul 26,2018
Minithumbup
By: 'The'
Jul 26,2018
0 people found
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I cannot recommend Debra & her team highly enough. I initially put my house onto the market with another local agent, but what a terrible a mistake that was! Six wasted weeks later, and after a period of failed viewings and empty offers from the other ...
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Comment on agent fees
Agents fees - comparable to the other agents, but in my opinion they were worth it as the team worked for them.
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“Professional, proactive, strong communication...”

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May 18,2018
Minithumbup
By: 'Richardson'
May 18,2018
0 people found
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We were really pleased with the service from Tuffin & Wren; in particular Debra's level of professionalism, proactivity and communication....
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“Mrs Beaton...”

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May 04,2018
Minithumbup
By: 'Mrs'
May 04,2018
0 people found
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Very impressed by Debra's professionalism and excellent customer service! We are very happy in our new home. Thank you for all of your help!...
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“All the staff were warm, friendly and professional throughout and ......”

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Feb 23,2018
Minithumbup
By: 'Dave'
Feb 23,2018
0 people found
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All the staff were warm, friendly and professional throughout and instrumental in the success of our sale and purchase. The fees were lower than competitors without compromising standards....
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Comment on agent fees
Very good
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“I have just let my property through Tuffin & Wren . I ......”

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Jan 05,2018
Minithumbup
By: 'Eileen'
Jan 05,2018
0 people found
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I have just let my property through Tuffin & Wren . I could not have asked for a more professional, helpful service, it was far more than I expected. I didn't know of any local contractors as the property needed decorating, Debra introduced me to a company ...
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Comment on agent fees
Very reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:19 AM 18/08/2017 by Tony Bean

Awards won by Tuffin & Wren, London W7 3QS


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