White & Sons
Oxted, RH8
2.6/5, 5 reviews
40% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“used Whites to let our rental property they did nothing ......”

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Dec 27,2013
Minithumbdown
By: 'fiona'
Dec 27,2013
3 people found
this helpful
used Whites to let our rental property they did nothing over an initial three week period inlcluding not putting a to let sign up, advertising pr promoting the property. When they did have a propspective tenant the person showig them around did not know the property details so missed telling them about things like the garage. Whites do not seem to realise they are doing a selling job and just sit in their office giing a poor non reactive response. I know someone who also registered as a tenant who had equally poor service inlcuding being sent incorrect information on properties not within their criteria and the agent not turning up for a viewing, Whites lettings need to wake up and realise they represent the landlord and each week they dont bother doing anything their client looses money- they dont of course, as they charge the same fee what ever time it takes to find a tenant, Overall unprofessional second rate service over priced and waste of time - suggest if you are a lanlord go somewhere else
What agent could do to change your mind?
Undertook what they were contracted to do in a timley fashion and professional way
Attached Filesnbsp;
Was this helpful? Yes
By: White and Sons
Mar 07, 2014
Dear Fiona, we would like to take this opportunity to assure you that at Whites we pride ourselves on providing a very professional service and we regularly receive feedback to that effect. We are extremely disappointed that we have not met with your expectations. We do not have contact details for you, so could we ask you to get in touch with our Oxted office on 01883 712315 oe e-mail oxted@whiteandsons.co.uk as we would very much like to discuss the specifics of the incident. White & Sons

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Opening Hours
Address

White & Sons
39-41 Station Road East
Oxted
Surrey
RH8 0BD
01883 712315

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £340,000 £340,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 1 1 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Avoid. Terrible Property Management company j......”

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Aug 20,2020
Minithumbdown
By: 'Rachel'
Aug 20,2020
0 people found
this helpful
Avoid. Terrible Property Management company just forward emails to Directors, don’t visit site or even get to know the area they are managing. Even allow directors to over rule budgets. How unprofessional. Don’t seem to have a clue and are rude to residents....
read full review
Was this helpful? Yes
By: Jennie Fundell
Sep 24, 2020
View all comments (1)
Obviously disappointed to read your review and complaints of this nature, whilst extremely rare, we take very seriously. As you are aware our client, for the development where you live, is the Residents Management Company (RMC). We act on the instructions of the Directors of the RMC, who agree the budget & make decisions, on behalf of all residents. The Directors (your neighbours) are extremely happy with the services levels and advice we have provided. Our experienced team are manag ...

“Unbelievably unprofessional....”

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Jun 16,2020
Minithumbdown
By: 'Susan'
Jun 16,2020
1 people found
this helpful
Unbelievably unprofessional. Tried to make a rental offer on a house that I know well and was told I had to view the property first, fair enough. Then I was told all offers would be submitted to the owner and considered, after viewing. Calling back ...
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Was this helpful? Yes

“Fantastic effort made to sell our hard to shift niche ......”

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Jul 11,2017
Minithumbup
By: 'Gwen'
Jul 11,2017
0 people found
this helpful
Fantastic effort made to sell our hard to shift niche property. delighted that they never gave up and found us the perfect buyer. Very impressed with Keith, Darren, Jenny and Loraine who were so very helpful and friendly all the way through. Everyone was so ...
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Comment on agent fees
Very fair - especially considering all the extra miles they went to for us!
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“used Whites to let our rental property they did nothing ......”

Share on :
Dec 27,2013
Minithumbdown
By: 'fiona'
Dec 27,2013
3 people found
this helpful
used Whites to let our rental property they did nothing over an initial three week period inlcluding not putting a to let sign up, advertising pr promoting the property. When they did have a propspective tenant the person showig them around did not know the ...
read full review
What agent could do to change your mind?
Undertook what they were contracted to do in a timley fashion and professional way
Attached Filesnbsp;
Was this helpful? Yes
By: White and Sons
Mar 07, 2014
View all comments (1)
Dear Fiona, we would like to take this opportunity to assure you that at Whites we pride ourselves on providing a very professional service and we regularly receive feedback to that effect. We are extremely disappointed that we have not met with your expectations. We do not have contact details for you, so could we ask you to get in touch with our Oxted office on 01883 712315 oe e-mail oxted@whiteandsons.co.uk as we would very much like to discuss the specifics of the incident. White & Sons ...

“an excellent and professional service from the initial meeting with ......”

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Oct 29,2012
Minithumbup
By: 'gb'
Oct 29,2012
0 people found
this helpful
an excellent and professional service from the initial meeting with Andrew and then the viewing and offer stage with Anna. helpful and friendly from start to finish - thank you,...
read full review
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Awards won by White & Sons, Oxted RH8 0BD


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