1 Star Review
Nov 27,2023
By:
'Kev'
Nov 27,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L21
Lettings (as a Tenant)
Postcode: L21
0
people found
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Just wanted to make this known .
A worker in crosby abode who I won't name .
I know this to be factual and true cos it was said to me.
My rent was not paid I was off work suffering depression, and mental health was bad.
...
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“Absolutely incredible service and massive tha......”
5 Star Review
Sep 25,2022
By:
'Rebecca'
Sep 25,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L23
Lettings (as a Tenant)
Postcode: L23
0
people found
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Absolutely incredible service and massive thank you to Katrina who carried us through the whole process, she was helpful, professional but extremely pleasant and friendly and kept us updated throughout....
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“5 Star Customer Service...”
5 Star Review
Mar 03,2022
By:
'Simon'
Mar 03,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L20
Lettings (as a Tenant)
Postcode: L20
0
people found
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Massive thanks to Kristina and Lottie for being very friendly and approachable at all times when needed, listened and helped.
Brilliant people...
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5 Star Review
Feb 21,2022
By:
'Christopher'
Feb 21,2022
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: L21
Lettings (as a Landlord)
Rent PCM: £700
Postcode: L21
0
people found
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I have used Abode in the past, and have been satisfied. This time I felt that the service has been stepped up. As a landlord you need good communication and Katrina was attentive, quick to reply and efficient. What more could you ask for.
Thank ...
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“Efficient service from Elizabeth...”
5 Star Review
Nov 02,2021
By:
'Cheryl'
Nov 02,2021
Services: Sales (as a Vendor)
Sold price: £77000
Would you recommend?: Yes
Postcode: L20
Sales (as a Vendor)
Sold price: £77000
Postcode: L20
0
people found
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Elizabeth (Abode) was efficient, friendly and informative in the process of selling my house.
She said she would sell the property and she did within just over a week....
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“Investment and maintenance...”
5 Star Review
Nov 01,2021
By:
'Vinit'
Nov 01,2021
Services: Lettings (as a Landlord)
Rent PCM: £89000
Would you recommend?: No
Postcode: L20
Lettings (as a Landlord)
Rent PCM: £89000
Postcode: L20
0
people found
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Liz and the entire team are consistently supportive to all requests, whether it is repairs, administrative or financial. I have personally been dealing with Liz on a number of purchases and refurbishments and can say without doubt that everything has been handled with great care ...
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“The worst agents I have ever had to deal with......”
1 Star Review
Jul 25,2020
By:
'Connor'
Jul 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: L26
Lettings (as a Tenant)
Rent PCM: £700
Postcode: L26
1
people found
this helpful
The worst agents I have ever had to deal with being pressured to leave a property before the date I told them I was leave all so they can get there commission early don’t deal with this computer absolute jokes...
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1 Star Review
Nov 20,2019
By:
'Tricia'
Nov 20,2019
Services: They manage our estate
Would you recommend?: No
Postcode: L23
They manage our estate
Postcode: L23
3
people found
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Terrible service, I was advised before we put the house on the market with them not to Abode Crosby. We put our house on the market in August we only had about 6 people across the door, we never got any feedback from them. I phoned ...
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“AVOID, worst customer service ever experienced...”
1 Star Review
Sep 22,2019
By:
'jackie'
Sep 22,2019
Services: Lettings (Prospective customer)
Rent PCM: £675
Would you recommend?: No
Postcode: L22
Lettings (Prospective customer)
Rent PCM: £675
Postcode: L22
2
people found
this helpful
Absolutely shocking service....had me stood in the rain for 40 minutes waiting for an estate agent to arrive for a viewing I phoned to query the delay after 10 minutes of her being late and was told she was on her way from thornton but it ...
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“The letting department was brilliant the staf......”
5 Star Review
Aug 07,2019
By:
'Kerrie'
Aug 07,2019
Services: They manage our estate
Would you recommend?: Yes
Postcode: L21
They manage our estate
Postcode: L21
0
people found
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The letting department was brilliant the staff very friendly and helpful excellent service was provided by the team and I have had questions answered with the best advice...
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“I have just tried to book a viewing with Abod......”
1 Star Review
Jul 29,2019
By:
'Julie'
Jul 29,2019
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L23
Sales (Prospective customer)
Postcode: L23
0
people found
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I have just tried to book a viewing with Abode, Liverpool and was informed that it was too late in the afternoon to arrange something and that I should have given them several day's notice before asking to view a property for which they are ...
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5 Star Review
Feb 11,2019
By:
'Susan'
Feb 11,2019
Services: Relocation agent
Would you recommend?: Yes
Postcode: L23
Relocation agent
Postcode: L23
0
people found
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John is friendly , polite and very efficient . He is very good at communicating with buyers and organising viewings in a swift manner . He took the time to listen to our requirements to ensure suitable property matches . A pleasure to deal with....
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“Unprofessional... poor service...”
1 Star Review
Jul 24,2018
By:
'MFy'
Jul 24,2018
Services: Sales (as a Vendor)
Sold price: £115000
Would you recommend?: No
Postcode: L21
Sales (as a Vendor)
Sold price: £115000
Postcode: L21
2
people found
this helpful
Not sure what they did when selling my grandmothers property. For 12weeks the property was only advertised in the newspaper once. All other weekly advertisements focused on every property they had sold?? Their slogan "everything we touch turns to sold', eventually when the property was ...
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Comment on agent fees
Can't see where the £1800 I spent was used...
2
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“Great friendly and professional staff. House buying is so emotionally ......”
5 Star Review
Jul 08,2017
By:
'Mrs'
Jul 08,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: L23
Sales (as a Buyer)
Postcode: L23
2
people found
this helpful
Great friendly and professional staff. House buying is so emotionally draining and i wasnt happy when i called to enquire about a house that was sold before the ink was dry on rightmove!!!! Mike Lynch was empathetic, understanding informative and very professional. I did not ...
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2
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“Recently brought a new renovated property via Abode. Discovered serious ......”
1 Star Review
Mar 02,2017
By:
'Disappointed'
Mar 02,2017
Services: Sales (as a Buyer)
Sold price: £155
Would you recommend?: No
Postcode: L22
Sales (as a Buyer)
Sold price: £155
Postcode: L22
12
people found
this helpful
Recently brought a new renovated property via Abode. Discovered serious problems with property which was hidden to naked eye. Contacted Abode to communicate with seller about concerns. Received very poor customer service from Abode. They couldn't care less as they made their commission. Warning to ...
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12
people found
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“I have found having my properties managed by Abode has ......”
5 Star Review
Sep 29,2016
By:
'Mr'
Sep 29,2016
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: L23
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: L23
2
people found
this helpful
I have found having my properties managed by Abode has been a refreshing change. I have struggled for years to get tenants paying on time and to find an agent that works to help me.
I have all my properties in Crosby now managed by ...
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Comment on agent fees
Good
2
people found
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“What a refreshing change.From start to finish, abode have ......”
5 Star Review
Oct 06,2015
By:
'Reluctant'
Oct 06,2015
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: L23
Lettings (as a Landlord)
Rent PCM: £950
Postcode: L23
1
people found
this helpful
What a refreshing change.
From start to finish, abode have handled the renting of my property extremely well, from the initial valuation through to the move in and rent collection everything has gone smoothly.
I was considering looking after the property myself, but Abode persuaded ...
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Comment on agent fees
Using the old adage 'you get what you pay for', there fees maybe aren't the cheapest out there, but they have already proved their worth so no complaints at all.
1
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“totally unprofessional dealingstrying to charge for anything they can think ......”
1 Star Review
Nov 21,2014
By:
'lynne'
Nov 21,2014
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: L23
Lettings (as a Tenant)
Rent PCM: £850
Postcode: L23
10
people found
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totally unprofessional dealings
trying to charge for anything they can think of
abrupt bad mannered arrogant
texting at 2 in the morning asking for keys
phoning asking for keys
told to drop keys off at 11pm where ???...
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What agent could do to change your mind?
I think the agents could be more professional in their dealings with tenants. far to abrupt and off hand
for no apparent reason. frequently asking for keys to be dropped off before previous arranged time is not acceptable. texting at 02.08 asking for keys is not acceptable. waiting until previous arranged time is missed before harassing someone would be more professional.
Attached Filesnbsp;
Comment on agent fees
agents fees are fictional at best
10
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“The whole thing was a debacle from start to finish ......”
2 Star Review
May 13,2014
By:
'disgusted'
May 13,2014
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L22
Sales (Prospective customer)
Postcode: L22
11
people found
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The whole thing was a debacle from start to finish first ever request to view a property I just hope the house we decide to buy is not up for sale with abode. The word communication is not in the vocabulary of the staff in ...
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What agent could do to change your mind?
A bit of communication and actually knowing what is ahat before sending people on a wild goose chase when they have appointments and a strict time limit.
Attached Filesnbsp;
11
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“I feel another agent would have got us a much ......”
2 Star Review
Dec 27,2013
By:
'CrosbySeller'
Dec 27,2013
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: L23
Sales (as a Vendor)
Postcode: L23
7
people found
this helpful
I feel another agent would have got us a much better price.
I liked the Abode staff who were generally helpful and seemed enthusiastic. However, the marketing of the house was not as I expected - poor quality photos and a write up which did ...
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7
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“I had a terrible time when I first signed up ......”
1 Star Review
May 04,2012
By:
'notahappybunny'
May 04,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
18
people found
this helpful
I had a terrible time when I first signed up to use this agency as my letting agents. They harrassed the neighbours, phoning them during work, shouting at them down the phone over issues that could have waited. The first person I dealt with there ...
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What agent could do to change your mind?
Returned phone calls, answered emails, actually paid me the correct amount of rent each month, not contacted me over things that I pay them to deal with
Attached Filesnbsp;
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