50% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
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2024
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“Poor consistency in statementing, numerous missing. Accounts dept errors produced ......”
Dec 23,2013
Dec 23,2013
4
people found
this helpful
this helpful
Poor consistency in statementing, numerous missing. Accounts dept errors produced long-term (6months) misposting of rents back to tenant. Letters ignored by CEO. Never received any written reply from Head office at any time. Invoices for work done & charged not produced. Failure to oversee cleaning at end of tenancy. Completely inadequate inspection. Expensive commission. 6 months failure to find new tenant.
I came to this company from a local incompetent and untrustworthy agent and am very disappointed at coming to another, equally lacking in professionalism, with a shining contempt for clients.
I came to this company from a local incompetent and untrustworthy agent and am very disappointed at coming to another, equally lacking in professionalism, with a shining contempt for clients.
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Latest Reviews
5th Sep 2017
reviewed by 'Phil'
22nd Jun 2017
reviewed by 'anth'
Opening Hours
Address
Chase Holmes (Sales) Ltd
Unit 1 Viking Precinct
Jarrow
Tyne & Wear
NE32 3LQ
0191 424 5555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £550 | £550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
No Properties
Sep 05,2017
Sep 05,2017
2
people found
this helpful
this helpful
"I, as a landlord and after 8 years of mismanagement by this company, have moved to another agent. The list of unprofessional and financially impacting instances regarding my property is something to behold. This company employs 'managers' that appease tenants and ignore the landlord, generally hiding ...
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Jun 22,2017
Jun 22,2017
0
people found
this helpful
this helpful
All I will say is if you renting off these they will try to get as much money as they can from you while you with them. If you a landlord they seem to be all for them not there tenants.
All I will say ...
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Comment on agent fees
They keep putting fees on and not one of them can explain what they for but yet want me to pay
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“Poor consistency in statementing, numerous missing. Accounts dept errors produced ......”
Dec 23,2013
Dec 23,2013
4
people found
this helpful
this helpful
Poor consistency in statementing, numerous missing. Accounts dept errors produced long-term (6months) misposting of rents back to tenant. Letters ignored by CEO. Never received any written reply from Head office at any time. Invoices for work done & charged not produced. Failure to oversee cleaning at ...
read full review
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
