Good experience, in total. Valuation: no flannel or bull. Good well reasoned valuation. Sale: although the eventual buyer had funding problems, we were kept aware of each action that could affect the sale.
As we were 100+ miles away, the viewings were handled by the staff. We were informed prior to each viewing, as to nature of potential buyers, plus what time the viewing would be.
At point of offer acceptance, they stopped further viewings, and kept us informed as to sale progress. All the staff new their jobs, and reacted with urgency to our requests.
Would I recommed them? Absolutely.