“I was a tenant in the property for three years ......”
2 Star Review
Dec 16,2013
By:
'Robin'
Dec 16,2013
Branch: Lincoln, 33 The Forum
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW11
Branch: Lincoln, 33 The Forum
Lettings (as a Tenant)
Postcode: SW11
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I was a tenant in the property for three years and everything was fine until the END OF THE TENANCY. This was dealt with by Claudia GAL. The tenants responsibility were not itemized and the pointer of which she wanted to take were completely wrong.
She then said if I Wanted to disagree I would have to lodge a complaint with the TDS, but if I did this the Landlord had authorized to take alot more money for the wear and tear as well.
Seriously I have other things in my life more pressing - if they had only itemized ! I have no idea if they even spoke to the landlord!
Poor Service!
What agent could do to change your mind?
Simply put they could have been honest about the deductions - itemizing what they are taking off any why. Instead of just saying well you can lodge a complaint with the TDS they could have looked in to what the problem was. I have left with a feeling of distrust
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