89% sales valuation accuracy
81% sales fee satisfaction
Dec 13,2013
Dec 13,2013
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Very professional in dealing and following up with the tenants on issues brought up. Respond with quickly on queries related to account and provide status and statement promptly.
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Latest Reviews
18th Jul 2020
reviewed by 'Muhammad'
8th Oct 2019
reviewed by 'Claire'
21st Aug 2019
reviewed by 'Annette'
15th Apr 2019
reviewed by 'GEETA'
13th Mar 2017
reviewed by 'Joao'
Opening Hours
Address
Life Residential
East london, Unit BWestgate Apartments14 Western Gateway
London
Greater London
E16 1FD
0207 4760125
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 81% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 17 | 4 | 0 | 0 | 1 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Life Residential Branches (view all )
Jul 18,2020
Jul 18,2020
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I am the tenant of life residential since a year and I am very disappointment with their service. They used wrong use of our management keys and provide access to contractor without our permission. Also, living in 3bed appartments, and they did not fixed a ...
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Oct 08,2019
Oct 08,2019
1
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I arranged to meet the agent at a property as i am a tenant who is currently looking for a flat. But he did NOT show up. He said later that it was a misunderstanding but there was no reason to be. we were meeting ...
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Aug 21,2019
Aug 21,2019
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My review is mainly of one of their current employees, rather than Life Residential in general. Claudia Nicholls, always polite, answers quickly and is very considerate to us as the landlord. She really does stand out from the rest! I'm sure she will do well....
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Apr 15,2019
Apr 15,2019
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Hayley is our Rental Agent , she's polite, exceptionally thorough in her work and always in control. As Landlord I'm well taken care of....
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Jun 21,2018
Jun 21,2018
1
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Worst management ever... went through 3 different property managers who all proved that they were incapable of managing anything. Took months to resolve any issues, if they did indeed resolve them at all. Attempted to deduct close to £1,000 for bills that I wasn't aware of/had ...
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Mar 13,2017
Mar 13,2017
4
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So, what is a letting agency supposed to do? I would say, one of the basic responsibilities is to establish a communication channel with the tenant (they are paid for it).
Well Life Residential has a problem with tenant communication, apart from paying bills they ...
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Comment on agent fees
Probably one of the most expensive in London
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Mar 23,2015
Mar 23,2015
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We are so very glad to have used Life Residential and James to find our new flat. Everything was taken care of with the utmost professionalism and ease. Also the user experience on the Goodlord website deserves special commendation. It made the entire process much ...
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Mar 20,2015
Mar 20,2015
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Simon was always on time, answered any questions that I had and was generallly very helpful. He made the whole process from arranging an appointment to view the property through to moving in very straightforward and easy....
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Mar 20,2015
Mar 20,2015
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Excellent coordination by James.. Appreciate all your help and prompt replies.. I will strongly suggest recommend Life Residential for house rentals.....
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Comment on agent fees
Processing fee could have been taken for one person; rather than charging both..!
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Mar 11,2015
Mar 11,2015
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Simon was dealing with my property search and getting me a flat. i would say he is super . he help me a lot to following up with my references and all my query throughout process. He is very polite, very helpful and very professional. he ...
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Comment on agent fees
ok
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Mar 10,2015
Mar 10,2015
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Both Sharnae and Hannah were extremely helpful. Sharnae made time to set up a number of viewing for both me and the other tenant and was extremely accommodating in this regard. She was very helpful throughout the process and always kept us updated with progress ...
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Mar 08,2015
Mar 08,2015
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Big thanks to James and Life residential for finding me a property which I was looking for. The overall experience with James was quite good and professional. What I really appreciate is his quick and direct response to my queries. I believe he was appropriately ...
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Mar 04,2015
Mar 04,2015
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Simon was very professional and helpful during the entire letting process. The flat was very clean when I moved in. I would definitely be contacting Life Residential for any future needs....
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Mar 04,2015
Mar 04,2015
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Although it was a very precise interaction with Simon because he was so quick in his responses and within no time he moved us in to the apartment.
We really appreciate his keen efforts and that he could match with our sense of urgency; he ...
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Feb 10,2015
Feb 10,2015
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James was very efficient and wasted no time in placing a tenant into the property within five days of the out going tenant leaving. The property could not be marketed before the outgoing tenant left due to them having just had a baby. He also ...
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Comment on agent fees
Very reasonable for a fully managed service
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Jan 23,2015
Jan 23,2015
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James and Jack are consummate professionals within there industry. From the outset they where able to deliever on there promises and find me a suitable property in the location I required within my budget. From viewings to signing the lease the process was efficient, informative ...
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Jan 22,2015
Jan 22,2015
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I am an overseas landlord and James has been most helpful with the leasing and management of my property in the UK. He always makes the effort to call me personally on my mobile to update me on the situation and to ask for my ...
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Jan 21,2015
Jan 21,2015
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After dealing with the absolute JOKE of an another estate agent, it was a delight to work with Life Residential. Simon Hills and the other members of staff were very professional, they always got back to me either via email or called when i requested. ...
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Jan 21,2015
Jan 21,2015
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James is very helpful in finding me a new tenant right after the new year. He listened to my requirement and shared with me the market situation. As an overseas landlord, I appreciated very much the help and advice from a professional property consultant....
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Dec 19,2014
Dec 19,2014
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From the initial contact to being a tenant of Life residential, I have found Simon to be pleasant, approachable, professional and helpful. It was my first time, renting in London and Simon proved to be a good listener, trying to find out what type of ...
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Comment on agent fees
The fees are very reasonable.
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Aug 18,2014
Aug 18,2014
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I have recently used the services of Life Residential and was thoroughly pleased. The estate agent (Simon) was on time for the flat viewing, knowledgeable about the unit I viewed, and friendly. When informing Simon of my interest in the flat he immediately provided the ...
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Jul 30,2014
Jul 30,2014
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As a tenant I'm very happy with the service and assistance provided by LifeResidential and Simon Hills in particular. He was very helpful by fully and honestly answering all questions about the shortlisted property. In contrast, other estate agents that I have dealt with have ...
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Jul 16,2014
Jul 16,2014
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Life residential were fantastic. I was looking for a property for a long time and was shown a lot of poor properties in East London. Life Residential had good quality properties and were flexible in showing me around the property I eventually ended up letting. ...
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Jul 02,2014
Jul 02,2014
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Overall experience was good, the property was in a nice condition & the staff was very helpful. Simon tried to explain everything which was necessary. looking forward for a smoother life here. Also looking for the staff support for other things which needs to be done ...
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Jun 18,2014
Jun 18,2014
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I've had the pleasure to work with Life residential the last few month to find a new place to rent. They were providing excellent support and in certain occasions they went above and beyond on their duty. We were relocating from abroad to London, so ...
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May 28,2014
May 28,2014
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We bought a flat via Andy Eleftheriou and whilst he acted for the seller, no query was too much trouble for Andy. A real pleasure to deal with, professional, quick response times and always happy to help. Open and honest which makes a refreshing change ...
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May 09,2014
May 09,2014
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Dovile always called or acted by a promised deadline in a most professional manner & found me a new tenant to move in the day after my previous tenant was due to move out so we had not even one day's void period. She also kept ...
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Mar 10,2014
Mar 10,2014
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AS a new Landlord Life Residential have provided an excellent service, explaining the process every step of the way. No question has been treated as trivial and they have gone above and beyond what I would expect for customer service. I have no hesitation in ...
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Feb 17,2014
Feb 17,2014
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Jack met me to show me two properties. Each was excellent. I could not take the first property for timing reasons. My deposit was returned graceefully - with no apparent irritation that I had backed out. So when 6 weeks later I had a choice of 2 ...
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Dec 13,2013
Dec 13,2013
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Very professional in dealing and following up with the tenants on issues brought up. Respond with quickly on queries related to account and provide status and statement promptly....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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