“I was looking to rent a property in Ashford after ......”
1 Star Review
Dec 13,2013
By:
'Stephen'
Dec 13,2013
Branch: Ashford, 5 Kings ParadeHigh Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TN24
Branch: Ashford, 5 Kings ParadeHigh Street
Lettings (Prospective customer)
Postcode: TN24
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I was looking to rent a property in Ashford after moving from Glasgow so I arranged a viewing with countrywide lettings. After viewing the property i was almost forced in paying to hold the property over a telephone. Once i filled in the application and left. 3 days later i received a call from them telling my they had lost my application after i handed it to one of their agents which had my bank details on them. Unacceptable. I then told them that I was unable to take the property at this time so I had arranged to have the money refunded. I then got an email the next day telling me I could not have the refund as they had started the credit checks. How could they have done this without my details? They are nothing but money grabbing outfit who have no interest in providing a service. I advise anyone to stay away from them.
What agent could do to change your mind?
Refund my money which they are not entitled too.
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