Edinburgh, EH3
4.3/5, 384 reviews
82% recommended
63% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
D.J. Alexander | Letting and Estate Agents in Glasgow & Edinburgh

“We moved into our property last November and we did ......”

Share on :
Nov 30,2010
Minithumbup
By: 'JHEVANS'
Nov 30,2010
0 people found
this helpful
We moved into our property last November and we did have a lot of initial problems. Our flat had been missed off the ¢â‚¬Ëœcleaning list', which didn't start us on the right foot, and we had a list of repairs needing carried out.

The company seemed to really go on a Customer Service drive early this year and they couldn't have been more helpful. We've been compensated financially and our full list of repairs (plus other small requests) have been carried out. They've even offered to sort out a parking space debate we've been having with one of our neighbours who keeps using our space. The communication between us and the Property Team has really improved (one of my previous complaints) and we are informed of workmen coming in and updated on the progress of repairs etc.

We've been in the property 7months now, we're really pleased with the service since the beginning of the year and we've no plans to move on. It does feel like DJ Alexander's are trying to set themselves apart from the competition in Edinburgh through improving their services to tenants.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

DJ Alexander Lettings
1 Wemyss Place
Edinburgh
City of Edinburgh
EH3 6DH
0131 558 3000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 63% 100% £155,000 £168,000
Lettings 88% 87% £590 £2,520
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 12 206 50 0 0 7 1 7 5
Areas covered
  • Edinburgh
  • Glasgow
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA SAL
Latest Properties

No Properties

Images & Videos
DJ Alexander Lettings Branches (view all )

“David Harcus was quick to confirm the fault a......”

Share on :
Nov 10,2020
Minithumbup
By: 'Sean Laing'
Nov 10,2020
0 people found
this helpful
David Harcus was quick to confirm the fault and pass to Maintenance. Comms with engineer were great and fixed quickly....
read full review
Was this helpful? Yes

“Issue with electric shower pressure resolved ......”

Share on :
Jul 23,2020
Minithumbup
By: 'Graeme Dunn'
Jul 23,2020
0 people found
this helpful
Issue with electric shower pressure resolved within 24 hours thanks to David Harcus and Morningside shower engineer! New hose and head did the trick Thank you!...
read full review
Was this helpful? Yes

“I had a faulty hoover in my rented property f......”

Share on :
Jul 10,2020
Minithumbup
By: 'Hamza Nadeem'
Jul 10,2020
0 people found
this helpful
I had a faulty hoover in my rented property for which I emailed the property agent. I was very impressed by the quick turnaround from David who logged this in the system and had a replacement hoover delivered to my flat within 24hrs. This is ...
read full review
Was this helpful? Yes

“Had a leaking bath tub pipe. Sent an urgent e......”

Share on :
Jun 30,2020
Minithumbup
By: 'Kweku Bram-Larbi'
Jun 30,2020
0 people found
this helpful
Had a leaking bath tub pipe. Sent an urgent email to the maintenance department and was immediately responded to by David Harcus. An engineer was dispatched and came over to fix it twi days after....
read full review
Was this helpful? Yes

“Maintenance of the flat...”

Share on :
Jun 27,2020
Minithumbup
By: 'lewis fraser'
Jun 27,2020
0 people found
this helpful
The boiler broke and the response time for taking care of the situation and getting a contractor was really quick. Was very simple and easy especially during lock-down....
read full review
Was this helpful? Yes

“I unfortunately snapped the power cord to my ......”

Share on :
Apr 01,2020
Minithumbdown
By: 'stephen spence'
Apr 01,2020
0 people found
this helpful
I unfortunately snapped the power cord to my shower, I reported it and a contractor was contacted by David Harcus and the change over all dealt with in the same day. Very pleased with this speedy turnaround...
read full review
Was this helpful? Yes

“Excellent service from all the staff. It is ......”

Share on :
Mar 27,2020
Minithumbup
Jamie
By: 'Gillian Samson'
Mar 27,2020
0 people found
this helpful
Excellent service from all the staff. It is actually our son who is the landlord but as he is in London we have been doing all the work on the flat and liaising with the staff from D.J. Alexander on various matters. We have ...
read full review
Was this helpful? Yes

“Big noticeable step up in quality from my pre......”

Share on :
Mar 17,2020
Minithumbdown
By: 'Craig Ramage'
Mar 17,2020
0 people found
this helpful
Big noticeable step up in quality from my previous letting agency Everyone comes across with professionalism in their manner Would be happy to recommend...
read full review
Was this helpful? Yes

“Having dealt with DJ Alexander over several y......”

Share on :
Mar 07,2020
Minithumbup
Melinda Illes
By: 'Stuart McPherson'
Mar 07,2020
0 people found
this helpful
Having dealt with DJ Alexander over several years for both letting and sale of my property, my experience has been nothing short of exceptional. From my initial contact with Melinda and Deirdre in the letting team to Greg in sales and finally with Neill Bukes ...
read full review
Was this helpful? Yes

“I own a rental property in Edinburgh and not ......”

Share on :
Mar 07,2020
Minithumbup
Jamie
By: 'George W Stevenson'
Mar 07,2020
0 people found
this helpful
I own a rental property in Edinburgh and not living locally, I needed to appoint an agent to manage the property for me. DJA have been first class to deal with and always kept me in the picture and responded promptly to emails. Some repair ...
read full review
Was this helpful? Yes

“Thank you - Laura McTaggart !!...”

Share on :
Feb 27,2020
Minithumbup
Laura McTaggart
By: 'Shannon Johnston'
Feb 27,2020
0 people found
this helpful
Couldn’t thank our agent Laura McTaggart enough! She was incredibly helpful and made the whole application process smooth and stress free. Every question/query I had was responded to very quickly...
read full review
Was this helpful? Yes

“Laura Mctaggart at DJ Alexander was very effi......”

Share on :
Feb 26,2020
Minithumbup
Laura McTaggart
By: 'Sarah Davies'
Feb 26,2020
0 people found
this helpful
Laura Mctaggart at DJ Alexander was very efficient in working to our short time scale. She was quick to resolve our issues, had a friendly manor and made the whole process a breeze....
read full review
Was this helpful? Yes

“I've rented in various areas around Scotland ......”

Share on :
Feb 19,2020
Minithumbup
Laura McTaggart
By: 'Gavin Harrison'
Feb 19,2020
0 people found
this helpful
I've rented in various areas around Scotland but I have to say the service provided by DJ Alexander, in particular Laura McTaggart, has been excellent. Any questions were answered promptly and nothing was too much trouble. Would highly recommend to anyone. Looking forward to moving ...
read full review
Was this helpful? Yes

“Laura has been great to deal with, very frien......”

Share on :
Feb 14,2020
Minithumbup
Laura McTaggart
By: 'Michelle Cowan'
Feb 14,2020
0 people found
this helpful
Laura has been great to deal with, very friendly, helpful and professional, keeping us in the loop at all stages of the application process, and was quick to deal with any problems we had! A pleasure to deal with, and made the rental process so ...
read full review
Was this helpful? Yes

“Excellent Team...”

Share on :
Jan 17,2020
Minithumbup
Jamie
By: 'Irene E Allan'
Jan 17,2020
0 people found
this helpful
As soon as I met Deirdre Henderson I knew I was in safe hands. A straight talker who listened well and clearly understood the marketplace. Jamie Gregor and Evie Hunter then did an excellent job guiding me through the renting process and swiftly secured tenants ...
read full review
Was this helpful? Yes

“Heather Stewart & Gregor McCrory were incredi......”

Share on :
Jan 15,2020
Minithumbup
Gregor McCrorie
By: 'Elaine'
Jan 15,2020
0 people found
this helpful
Heather Stewart & Gregor McCrory were incredibly helpful in turning round our tenancy agreement in 24 hours. Both could not have done more to be more helpful in getting things done quickly. Thanks both! Great service....
read full review
Was this helpful? Yes

“A brilliant service provided to me by Neill B......”

Share on :
Jan 10,2020
Minithumbup
Neill Bukes
Melinda Illes
By: 'Ruth Craig'
Jan 10,2020
0 people found
this helpful
A brilliant service provided to me by Neill Bukes and his team. My flat is now being advertised for let with DJ Alexander. A seamless and stress-free process for me. Neill kept in regular contact with me, updating me on the process. A pleasant and ...
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Dec 30,2019
Minithumbup
By: 'Bryan'
Dec 30,2019
0 people found
this helpful
After deciding after a long time to rent out my property I made contact with DJ Alexander. From my first contact with Mark Hall it process was very easy. Mark kept me in the loop all the time & was very professional & helpful. I wouldn’t ...
read full review
Was this helpful? Yes

“Great service I really like the communication......”

Share on :
Dec 16,2019
Minithumbup
By: 'Jacqui Di Rollo'
Dec 16,2019
0 people found
this helpful
Great service I really like the communication system that Alexanders have with the email telling you the job has been logged. It’s very reassuring! Makes it easy for both parties to keep a trace on it! The team of workmen are always reliable and ...
read full review
Was this helpful? Yes

“Excellent visit...”

Share on :
Dec 06,2019
Minithumbup
Donna
By: 'Victoria'
Dec 06,2019
0 people found
this helpful
I had a very positive first inspection of the apartment I'm renting. I was contacted to arrange the visit, explained the process and on the day, Donna let me know the time of her arrival. She is a very kind and friendly person, talked me ...
read full review
Was this helpful? Yes

“Great service. Jamie was very helpful and his......”

Share on :
Dec 05,2019
Minithumbup
Jamie
Stephen
By: 'Sarah'
Dec 05,2019
0 people found
this helpful
Great service. Jamie was very helpful and his communication was excellent. Stephen was very enthusiastic and supportive at a time when I felt most stressed....
read full review
Was this helpful? Yes

“Services provided to Landlord...”

Share on :
Dec 05,2019
Minithumbup
Neill Bukes
By: 'John B Jones'
Dec 05,2019
0 people found
this helpful
I have been dealing with DJAlexander since June 2018 in connection with renting my flat in Newington, Edinburgh. All the members of their staff in particular Neill Bukes and Perry Hay were helpful, efficient and professional on every point of contact. I was kept informed at ...
read full review
Was this helpful? Yes

“Very good service in finding, showing and vet......”

Share on :
Dec 05,2019
Minithumbup
Neill Bukes
By: 'Charles Frederick Lawson'
Dec 05,2019
1 people found
this helpful
Very good service in finding, showing and vetting tenants; also helping with cleaning, inventory and general advice. A satisfactory result....
read full review
Was this helpful? Yes

“Great experience...”

Share on :
Dec 02,2019
Minithumbup
Laura McTaggart
By: 'Filipp Fediakov'
Dec 02,2019
0 people found
this helpful
It was a pleasure to communicate with Laura. She helped with securing the flat and all legal work as well as she answered promptly all my questions. She was friendly, professional and enthusiastic....
read full review
Was this helpful? Yes

“Great experience. Donna Baird has been very h......”

Share on :
Nov 30,2019
Minithumbup
Donna
By: 'Ryan Kirk'
Nov 30,2019
1 people found
this helpful
Great experience. Donna Baird has been very helpful and made the whole process very easy. I'd highly recommend this service to anyone....
read full review
Was this helpful? Yes
Staff picture Donald McCabe
(2)
Staff picture Donna
(35)
Staff picture Neill Bukes
(28)
Staff picture Laura McTaggart
(24)
Staff picture Daniel
(22)
Staff picture Jamie
(13)
Staff picture Laura O'Donnell
(11)
Staff picture Melinda Illes
(9)
No image available Ben
(8)
Staff picture Gregor McCrorie
(7)
Staff picture Rob Trotter
(4)
Staff picture Kirsty Leitch
(4)
Staff picture Nicholas Hammond
(4)
Staff picture Holly Harrison
(4)
Staff picture Ellie McCallum
(4)
Staff picture Nicola Boyd
(3)
Staff picture Nicole Bancroft
(3)
Staff picture Martin Urquhart
(2)
Staff picture Ashley Cooper
(2)
Staff picture Joanne Pratt
(2)
Staff picture John Law
(2)
Staff picture Donald
(2)
Staff picture Eilidh
(2)
No image available Will
(1)
Staff picture Taylor French
(1)
Staff picture Rachel Barker
(1)
Staff picture David
(1)
Upload your photo Rosie
(1)
Staff picture Kevin Fraser
(2)
Staff picture David Alexander
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact us on 0131 558 3000.
Last updated at 2:19 PM 30/10/2017 by allAgents

Awards won by DJ Alexander Lettings, Edinburgh EH3 6DH


As Seen On

Get in touch with

DJ Alexander Lettings

Branch - Edinburgh, EH3