Uxbridge, UB8
4.9/5, 602 reviews
98% recommended
91% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate Agents London | Cameron Group

“Ketan is very helpful and professional agent of property letting. ......”

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Dec 09,2013
Minithumbup
Ketan Tailor MARLA
By: 'LIWEI'
Dec 09,2013
0 people found
this helpful
Ketan is very helpful and professional agent of property letting. I left my four properties to ketan for let in last few yeas, he has been letting out my properties effectively and finding the proper tenants for me. I am impressed by his professionalism.
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Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 100% £195,000 £2,920,000
Lettings 95% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
215 3 269 6 31 1 47 3 25 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
Images & Videos
Cameron Estate Agents Branches (view all )

“You are amazing Scott! Thanks a lot!...”

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Feb 22,2021
Minithumbup
Scott Sharples
By: 'Maria'
Feb 22,2021
0 people found
this helpful
Scott has delivered everything smoothly & perfectly given a short span of time! I deeply appreciate his hard work. I work in the NHS and hardly had the time to respond but he has been patient & understanding throughout the process. It took only about a week ...
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“I have been using Cameron Estate Agents for a......”

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Feb 17,2021
Minithumbup
Scott Sharples
By: 'Simon'
Feb 17,2021
0 people found
this helpful
I have been using Cameron Estate Agents for around 5 years now. They property manage my buy to let flat in Uxbridge. They are a friendly, professional and responsive company whose overall service has been excellent....
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“Our agent was so helpful and lovely. She made......”

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Feb 17,2021
Minithumbup
Amber Evans
By: 'Poppy'
Feb 17,2021
0 people found
this helpful
Our agent was so helpful and lovely. She made us feel at ease and excited about moving forward. Amber made our journey better than we could have imagined- thank you to her!...
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“Newly given property to Cameron's. Great serv......”

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Feb 10,2021
Minithumbup
Scott Sharples
By: 'Anjali'
Feb 10,2021
0 people found
this helpful
Newly given property to Cameron's. Great service provided so far from Scott - quick responses and resolution of any issues...
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“The whole process was quick and efficient, an......”

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Feb 08,2021
Minithumbup
Scott Sharples
By: 'Jennifer'
Feb 08,2021
0 people found
this helpful
The whole process was quick and efficient, and Scott handled everything from start to finish (i.e when tenants moved in) without a fault. I didn't have to get involved much so it was stress-free....
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“Scott and his team were highly proactive and ......”

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Feb 01,2021
Minithumbup
Scott Sharples
By: 'Avinash'
Feb 01,2021
0 people found
this helpful
Scott and his team were highly proactive and helpful in finding the right tenant for our property. Their professional approach in making it happen is definetly plausible....
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“Ive used Cameron for a few years now and they......”

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Jan 30,2021
Minithumbup
Scott Sharples
By: 'Scott'
Jan 30,2021
0 people found
this helpful
Ive used Cameron for a few years now and they have always provided a very professional service. My propery has never been empty, they always find me a new tenant straight away. I mostly deal with scott sharples and he is very helpful and efficient....
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“We used this Agent to purchase a property and......”

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Jan 28,2021
Minithumbup
Stefan Baisden
By: 'Eve Richards'
Jan 28,2021
0 people found
this helpful
We used this Agent to purchase a property and found throughout the long process of finding a property he was very helpful and worked well with us. That is to say, we felt listened to and supported at all stages of the process....
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“Cameron has really helped me to find perfect ......”

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Jan 26,2021
Minithumbup
Scott Sharples
By: 'Harish'
Jan 26,2021
0 people found
this helpful
Cameron has really helped me to find perfect home for me. Process was really smooth and easy. Special thanks to Scott Sharples....
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“I would say five stars are very much less for......”

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Jan 25,2021
Minithumbup
Stefan Baisden
By: 'Neerja'
Jan 25,2021
0 people found
this helpful
I would say five stars are very much less for Stefan he deserves 100 stars . Very prompt response on each and every email , message or phone call. Stefan is confident, smart and he found us great property in windsor.......
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“Amazing team...”

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Jan 20,2021
Minithumbup
Scott Sharples
By: 'Heba Arafat'
Jan 20,2021
0 people found
this helpful
It was a great experience finding the proper property for me helped by Cameron Agents. Scott was really really helpful and was happy to answer all my questions even days after I have stayed in the new property. Thanks a lot 💐...
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“Helpful guidance...”

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Dec 14,2020
Minithumbup
Scott Sharples
By: 'KALLIOPI'
Dec 14,2020
0 people found
this helpful
Efforts to solve any issue along the way to the tenancy agreement. Helpful and always trying to find a solution....
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“Scott has been helping me with letting of my ......”

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Dec 01,2020
Minithumbup
Scott Sharples
By: 'Lynn'
Dec 01,2020
0 people found
this helpful
Scott has been helping me with letting of my flat since 2015, happy and satisfied with his services and attention. Attention to details and professional. Thank you....
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“Great service...”

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Nov 26,2020
Minithumbup
Scott Sharples
By: 'Allan'
Nov 26,2020
0 people found
this helpful
Great service. Very professional and efficient process as I was quickly needing a flat. Went by the Cameron Estate Agents office and everybody was very welcoming during the signing. Thanks Scott!...
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“Stefan is very friendly and professional. Qui......”

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Nov 26,2020
Minithumbup
Stefan Baisden
By: 'Gabriel'
Nov 26,2020
0 people found
this helpful
Stefan is very friendly and professional. Quick response and gave me some very useful advice, so I will totally recommend him to anyone looking for a property in Uxbridge....
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“Looking in Uxbridge? Look no further...”

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Nov 23,2020
Minithumbup
Stefan Baisden
By: 'Edward'
Nov 23,2020
0 people found
this helpful
Stefan has been an excellent agent so far. He has been very attentive and flexible, allowing us to view the property twice without any issues. He has also forwarded me the details of an excellent mortgage broker and solicitor to make the sale as smooth ...
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“Stefan was quick to respond to our enquiries ......”

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Nov 20,2020
Minithumbup
Stefan Baisden
By: 'Elton'
Nov 20,2020
0 people found
this helpful
Stefan was quick to respond to our enquiries and very professional can't recommend him enough. Excellent service top guy from from top estate agents. Thanks...
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“Knowledgeable, friendly and professional...”

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Nov 19,2020
Minithumbup
Stefan Baisden
By: 'Dragomir'
Nov 19,2020
0 people found
this helpful
We’ve clicked with Stefan at our viewing. He is very professional but friendly in the same time. Made us feel at ease and confident in asking questions. Would definitely recommend him as an agent....
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“Working with Stefan Baisden was a great exper......”

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Nov 18,2020
Minithumbup
Stefan Baisden
By: 'Shaun'
Nov 18,2020
0 people found
this helpful
Working with Stefan Baisden was a great experience, he was very professional and attentive. He has good communication and kept me informed throughout. Would definitely recommend as an agent....
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“Efficient and Professional...”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Bapi'
Nov 17,2020
0 people found
this helpful
The level of efficiency and professionalism Stefan has portrayed through my house purchase has been immaculate. I would recommend anyone buying a house at Cameron's to do through this gentleman....
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“Stefan is an incredibly professional agent. K......”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Denzil'
Nov 17,2020
0 people found
this helpful
Stefan is an incredibly professional agent. Knowledgeable of his field and able to establish rapport quickly. Can answer difficult questions with ease and equally showed when he needed further clarification. Appreciate the integrity....
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“Knowledgeable and professional...”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Malik'
Nov 17,2020
0 people found
this helpful
Stefan made the process of searching for a property a pleasure. He has unparalleled local knowledge and went out of his way to answer the many questions I had about potential properties and their surrounding areas. I felt assured that I was in safe hands ...
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“Stefan made the process of looking for a prop......”

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Nov 16,2020
Minithumbup
Stefan Baisden
By: 'Davina'
Nov 16,2020
0 people found
this helpful
Stefan made the process of looking for a property quick and easy! He replied super quick when I had queries and made the whole process as stress free as possible! Thank you!...
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“Rent collection service...”

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Nov 12,2020
Minithumbup
Scott Sharples
By: 'Bruna'
Nov 12,2020
0 people found
this helpful
Cameron's have introduced me to three different sets of tenants for over 10 years for rent collection and never had any problems with them....
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“Great Service...”

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Nov 11,2020
Minithumbup
Stefan Baisden
By: 'David'
Nov 11,2020
0 people found
this helpful
I have been very pleased with my experience with Stefan Baisden from Cameron Estate Agents in finding a new home. He has been very helpful and honest throughout the process and a real pleasure to deal with....
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Staff picture Scott Sharples
(239)
Staff picture Clive Edwards MNAEA
(11)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Charlotte Hood
(1)
Staff picture Stefan Baisden
(15)
Staff picture Amber Evans
(5)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Cameron Estate Agents

Branch - Uxbridge, UB8