Portico
Fulham, London, SW6
4.1/5, 70 reviews
81% recommended
53% sales valuation accuracy
100% sales fee satisfaction

“Rebecca (Lettings agent) was helpful and responded to any communication ......”

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Nov 30,2010
Minithumbup
By: 'Robert Cereda'
Nov 30,2010
8 people found
this helpful
Rebecca (Lettings agent) was helpful and responded to any communication very quickly. Overall we had an efficient service which we were very satisfied with.
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Opening Hours
Address

Portico
843 Fulham Road
Fulham,London
Greater London
SW6 5HJ
020 7731 7788

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 53% 100% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 28 11 9 0 10 0 1 1
Areas covered
  • SW6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Mr Erick Dos Santos has been absolutely treme......”

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Jan 20,2020
Minithumbup
By: 'Jack Stone'
Jan 20,2020
0 people found
this helpful
Mr Erick Dos Santos has been absolutely tremendous throughout the sale process, always available to take calls + questions that I have. Is determined to find you the right property. Very kind humerus chap who i would be delighted to recommend to anyone looking in the ...
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“Very satisfied...”

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Jan 20,2020
Minithumbup
By: 'Mo Az'
Jan 20,2020
0 people found
this helpful
Having dealt with Joseph and the team in the Fulham office, they gave me some great advice and I would highly recommend their services...
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“5 stars...”

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Jan 20,2020
Minithumbup
By: 'Cristina Talari'
Jan 20,2020
0 people found
this helpful
5 stars for the team to Joseph, Erick and Molly for their assistance and attention. I am happy to recommend their service to anyone....
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“Joseph and his team were beyond helpful in th......”

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Dec 19,2019
Minithumbup
By: 'b Campbell'
Dec 19,2019
0 people found
this helpful
Joseph and his team were beyond helpful in the purchase of my new flat. Thank you to the team for everything!...
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“Very good moving in service, easy to collect ......”

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Oct 14,2019
Minithumbup
By: 'Grace Maggs'
Oct 14,2019
1 people found
this helpful
Very good moving in service, easy to collect keys and complete all the required paperwork online prior to move in date. Portico welcome bags were a very kind and nice touch. All Portico staff friendly and helpful especially Joseph and Jason who were very quick ...
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“Very good service from Joseph and his team. T......”

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Oct 14,2019
Minithumbup
By: 'Sandrine Jensen'
Oct 14,2019
1 people found
this helpful
Very good service from Joseph and his team. They were fast to respond and good at keeping me updated on the progress. They found a tenant within less than a week....
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“Joseph & his team (Shaun, Jason) were amazing......”

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Oct 08,2019
Minithumbup
By: 'Kiran Bhagotra'
Oct 08,2019
1 people found
this helpful
Joseph & his team (Shaun, Jason) were amazing at getting me into the flat so quickly. They accomodated a time that suited me better for my first viewing. Even though my initial offer didn't go through, they got it accepted next time around. Compassionate about how ...
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“After my flat was on the market to let with a......”

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Oct 03,2019
Minithumbup
By: 'Dan Conlon'
Oct 03,2019
1 people found
this helpful
After my flat was on the market to let with another agent for over 60 days I moved to Portico. They produced great marketing photos and found a high quality tenant that wanted the flat long term within 48 hours of their marketing going online. Joseph efficient ...
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“Very prompt. Everything you want from a letti......”

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Sep 24,2019
Minithumbup
By: 'Ben Sauer'
Sep 24,2019
0 people found
this helpful
Very prompt. Everything you want from a letting agent. Usually replied very quickly to email. This was a very straightforward letting....
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“Recently rented a property through portico...”

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Sep 20,2019
Minithumbup
By: 'Kezheng Zhu'
Sep 20,2019
0 people found
this helpful
Recently rented a property through portico. Portico agents were in general very responsive and gives us constant updates during the process. Would recommend to others....
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“We found Portico to be very efficient and org......”

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Aug 02,2019
Minithumbup
By: 'Gemma Davison'
Aug 02,2019
1 people found
this helpful
We found Portico to be very efficient and organised. Joseph Lee helped us with all of our questions, he responded to emails very quickly and was always very friendly and helpful....
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“Worst experience...”

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Feb 27,2019
Minithumbdown
By: 'Jessica'
Feb 27,2019
2 people found
this helpful
If I could leave no stars I would. We have rented off portico for 3 years and it has been the worst experience. No one gets back to you when you call, the problems that have been reported have not been fixed. They make it very ...
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“Great service...”

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Feb 22,2019
Minithumbup
By: 'Mare'
Feb 22,2019
0 people found
this helpful
Louise Brien has been amazing from the first viewing. She was a pleasure to deal with, very responsive and effcient, and would highly recommend her!...
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“Appalling service levels from the property management team...”

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Nov 07,2018
Minithumbdown
By: 'Mrs H'
Nov 07,2018
4 people found
this helpful
I am a landlord who has used the services of Portico (Edmund Cude / Coutts de Lisle previously) to rent out my flat for many years. The service from the property management team was pretty good previously, but has deteriorated rapidly over the last 12 months. Now ...
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Comment on agent fees
I'm not sure exactly what I'm paying them for currently. After taking the (substantial) fee for arranging the most recent tenancy they disappeared!
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“After nearly 3 months, will I ever get my deposit back?!...”

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May 28,2018
Minithumbdown
By: 'Leia'
May 28,2018
3 people found
this helpful
Honestly the worst agency I have used in the 16 years I have been renting. Whilst living in the apt the electrician came to check that the electrics passed safety checks so a certificate could be issued - he told us the flat had failed these ...
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“Please learn from my mistake!...”

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Apr 14,2018
Minithumbdown
By: 'Ella'
Apr 14,2018
12 people found
this helpful
Based on my experience of renting from Portico, a Portico managed property, for a year between selling and buying flats, I will never again have any dealings with this company. I will not sell my flat through them when the time comes, I will not ...
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Comment on agent fees
Extortionate given the standard
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By: Helen
May 27, 2020
View all comments (1)
Totally agree with many points in this unfortunate experience! We have had the same issues like an unsafe door, a 2 month wait for our inventory back, they did not clean the property for us before we moved in, they also did not adhere to the agreed terms in our contract. Furthermore we are charged for issues that were on our move in inventory, not even caused by us. They will not answer the phone or correspond to emails, they just want to charge us for as much as they can possibly get away with ...

“Sian was incredible efficient, thoughtful and helpful throughout the entire ......”

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Jun 19,2017
Minithumbup
By: 'Erika Wright'
Jun 19,2017
0 people found
this helpful
Sian was incredible efficient, thoughtful and helpful throughout the entire process of finding an apartment. When I first expressed interest in an apartment available with Portico I received a response and was able to visit the apartment within the same day. She assisted us with ...
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Comment on agent fees
The fees at Portico are generally a bit higher than what we have seen with other agencies. However the service delivered and ease of the process make up for the cost and are higher quality than we were able to find anywhere else.
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“We found all communication with Sian and Marianna to be ......”

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Apr 21,2017
Minithumbup
By: 'Recent client'
Apr 21,2017
0 people found
this helpful
We found all communication with Sian and Marianna to be friendly and helpful. Both have gone above and beyond and have been happy to help in any capacity. In addition, all paperwork, and steps towards beginning our tenancy were well laid out, easy to interpret ...
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“Sian has been amazing during the process of renting our ......”

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Mar 28,2017
Minithumbup
By: 'Steph and Josh'
Mar 28,2017
0 people found
this helpful
Sian has been amazing during the process of renting our flat. Always super helpful and quick to answer any questions we've had and has made the whole process very stress free....
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“Agents were really helpful in my property search and always ......”

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Mar 27,2017
Minithumbup
By: 'HRosa'
Mar 27,2017
0 people found
this helpful
Agents were really helpful in my property search and always available at the other end of the phone or email if I had any questions. Paperwork was handled efficiently everything sorted in a matter of weeks - Thank you!...
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“We had a pleasant experience looking for a one bed ......”

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Feb 28,2017
Minithumbup
By: 'First-time renter'
Feb 28,2017
0 people found
this helpful
We had a pleasant experience looking for a one bed property via Portico. Sian Merrilees was our key contact person and helped us navigate through the process, as we were first time renters, and not familiar with the different elements involved in the offer or ...
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“Worst customer service I have ever experienced. Not returning phone ......”

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Oct 01,2016
Minithumbdown
By: 'Disgruntled tenant'
Oct 01,2016
6 people found
this helpful
Worst customer service I have ever experienced. Not returning phone calls, emails, voicemails. After eventually moving in, the house keys provided didn't actually work in the front door- with Portico then saying we had to get them cut at our own expense and wouldn't refund ...
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Comment on agent fees
Had to pay an exit fee for leaving at the end of my contract..
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“Sabit was very helpful in every step of the process ......”

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Dec 07,2015
Minithumbup
By: 'Archie M'
Dec 07,2015
1 people found
this helpful
Sabit was very helpful in every step of the process and provided us with all of the information we required to complete the process after first viewing the property....
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Comment on agent fees
Fees were higher than expected.
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“Unresponsive during tenancy, real battle to try and get anything ......”

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Oct 15,2015
Minithumbdown
By: 'D'
Oct 15,2015
5 people found
this helpful
Unresponsive during tenancy, real battle to try and get anything fixed or even responses to problems. Managed to take this to a whole new level when vacating property with excessive charges. Find any other agent...
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“Absolutely horrible experience, from the time we moved in to ......”

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Oct 31,2014
Minithumbdown
By: 'disappointed'
Oct 31,2014
3 people found
this helpful
Absolutely horrible experience, from the time we moved in to check out. Unresponsive property managers, excessive charges are check out and horrible communication. Avoid!...
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By: Lindsay McSporran
Nov 03, 2014
View all comments (1)
Bushells would love the chance to address this review, if you could please provide us with further information as to who you are, we will be in touch. Thank you Lindsay McSporran ...

“Emelye has been absolutely fantastic for us. She sorted out ......”

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Oct 19,2014
Minithumbup
By: 'Joe R'
Oct 19,2014
1 people found
this helpful
Emelye has been absolutely fantastic for us. She sorted out a wide variety of viewings and was happy to give us her time and help in sorting the move out. She made it pretty painless and there was nothing that was too much effort for ...
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“Very helpful when we were looking for a flat - ......”

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Oct 19,2014
Minithumbup
By: 'Nick'
Oct 19,2014
1 people found
this helpful
Very helpful when we were looking for a flat - showed us flats which were reasonable and in budget where other agents do not. Continued assistance after signing for the flat - always quick to respond and helpful...
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“We are very pleased with Sabit Ahmed (Bushells, Fulham) and ......”

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Sep 23,2014
Minithumbup
By: 'Nicolai & Martine'
Sep 23,2014
1 people found
this helpful
We are very pleased with Sabit Ahmed (Bushells, Fulham) and Edmund Cude as a whole. They provided us with excellent service and were available to answer any questions that we had. Our agent Sabit was both professional and friendly to work with. It was a ...
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“Dealing with Bushells was an absolute pleasure - Marianna and ......”

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May 24,2014
Minithumbup
By: 'Sarah'
May 24,2014
1 people found
this helpful
Dealing with Bushells was an absolute pleasure - Marianna and Emelye were fantastic and made sure everything went a smoothly as possible with our move and I can't thank them enough. Bushells were friendly, polite and professional and I'd happily use them again....
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“Both Emelye and Marianna were fantastic to deal with. They ......”

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Apr 30,2014
Minithumbup
By: 'Nina C'
Apr 30,2014
0 people found
this helpful
Both Emelye and Marianna were fantastic to deal with. They listened to what I was looking for and did not try to show me flats that did not meet my brief. They were helpful and friendly in every way without being pushy sales people. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:00 AM 30/10/2017 by allAgents

Awards won by Portico, London SW6 5HJ


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