Acorn Group Estate Agents
London, SE23
2.2/5, 10 reviews
30% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“I am not usually one to write reviews, positive or ......”

Share on :
Nov 27,2013
Minithumbup
Glen
By: 'Happy'
Nov 27,2013
0 people found
this helpful
I am not usually one to write reviews, positive or negative, but after having such a great experience with Acorn at Forest Hill, I feel the need to let people know about their exceptional customer service. From the outset, I found Acorn professional and easy to deal with; especially compared to other local agents I had been unfortunate enough to have to deal with. Jonathan Mook was excellent, always keeping me up to date on the market and showing me exactly the type of properties I had asked for. When we found the right one, I felt he was open and honest in the negotiation and he also helped me find solicitors who were excellent and a mortgage broker who got me a cheaper mortgage rate. Glen Maher, the manager, then did the sales progression. I was always fully kept up to speed on what was going on, and when I didn't understand something Glen would always take the time to explain everything in full. Glen has a fantastic team there and I cannot thank them enough for making what is usually a painful, long and drawn out process into a genuinely pleasant experience. In case you had not guessed it, I highly recommend this particular branch of Acorn.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Acorn Group Estate Agents
58 London Road
Forest Hill,London
Greater London
SE23 3HF
020 8333 5080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £315,000 £315,000
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 2 1 1 2 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Terrible service, constantly given the run ar......”

Share on :
Feb 10,2024
Minithumbdown
By: 'Ray'
Feb 10,2024
0 people found
this helpful
Terrible service, constantly given the run around to the point where I missed out on another property with another letting agent. Took a holding deposit to then continue to host viewings at the same property and then gave the property to someone else and lied ...
read full review
Was this helpful? Yes

“Acorn lettings lost the landlords keys when I......”

Share on :
Feb 03,2022
Minithumbdown
By: 'Michael Cleary'
Feb 03,2022
0 people found
this helpful
Acorn lettings lost the landlords keys when I moved out and instead of accepting responsibility are instructing the landlord to pay for new locks out my deposit. Dishonest, incompetent and shambolic....
read full review
Was this helpful? Yes

“I had the worst experience with this estate agents if ......”

Share on :
Oct 06,2017
Minithumbdown
By: 'Kayla'
Oct 06,2017
0 people found
this helpful
I had the worst experience with this estate agents if your selling your house be very cautious about using this branch, I've had to ask for my house to be taken off the market with them because there service is so bad! Firstly I signed ...
read full review
Was this helpful? Yes
By: Andrew Roberts
Oct 17, 2017
View all comments (1)
Dear Kayla I am very sorry to hear about the experience you have had with our Forest Hill office. I would like to investigate this in more detail and would be grateful if you could email me at [email protected] the full property address? Thanks Andrew Roberts - Customer Relations Manager ...

“We had an awful experience with Acorn when purchasing a ......”

Share on :
Aug 21,2017
Minithumbdown
By: 'Tinks18'
Aug 21,2017
1 people found
this helpful
We had an awful experience with Acorn when purchasing a house - it's clear that they represent the seller's needs 100%, with no regard for the buyer. We found Acorn to be unnecessarily aggressive and meddling into matters that our solicitors were already managing perfectly fine. ...
read full review
Was this helpful? Yes

“I have had a brilliant service buying my new flat ......”

Share on :
Aug 09,2017
Minithumbup
Louis
By: 'Monica'
Aug 09,2017
1 people found
this helpful
I have had a brilliant service buying my new flat and felt very much looked after by Louis through what turned out to be a very stressful time! Louis was a brilliant communicator, very honest, kept me up to date regularly and always returned my ...
read full review
Comment on agent fees
NA
Was this helpful? Yes

“I had 5 agents that came to value my property in ......”

Share on :
Oct 06,2014
Minithumbup
Johnathan
By: 'Miss'
Oct 06,2014
1 people found
this helpful
I had 5 agents that came to value my property in SE23 and several undervalued it by over £30k, one got lost and came with no information pack and the other tied you in a contract for too long. I decided to go with my instinct ...
read full review
Was this helpful? Yes

“I'm letting my flat through Acorn for 4 years now as ......”

Share on :
Apr 30,2014
Minithumbdown
Irfan
By: 'Mauricio'
Apr 30,2014
0 people found
this helpful
I'm letting my flat through Acorn for 4 years now as I am overseas. The first tenant stayed for 3 years, acorn only checked the property twice during those 3 years when they told us they would do a check every 6 months. When the tenant left, every potential ...
read full review
What agent could do to change your mind?
Do what is expected from them, only that.
Attached Filesnbsp;
Was this helpful? Yes

“We used Acorn to assist us in letting our property. ......”

Share on :
Jan 22,2014
Minithumbdown
Alex
By: 'PRIVATE'
Jan 22,2014
0 people found
this helpful
We used Acorn to assist us in letting our property. Alex was incredibly unprofessional and we would warn others to be aware of his "sales pitch". He did initially find us tenants (after a long period), but those tenants did not match what we understood ...
read full review
Was this helpful? Yes

“I am not usually one to write reviews, positive or ......”

Share on :
Nov 27,2013
Minithumbup
Glen
By: 'Happy'
Nov 27,2013
0 people found
this helpful
I am not usually one to write reviews, positive or negative, but after having such a great experience with Acorn at Forest Hill, I feel the need to let people know about their exceptional customer service. From the outset, I found Acorn professional and easy ...
read full review
Was this helpful? Yes

“Acorn are tragically terrible. They appear to be proactive and ......”

Share on :
Aug 19,2010
Minithumbdown
By: 'Blondie'
Aug 19,2010
5 people found
this helpful
Acorn are tragically terrible. They appear to be proactive and accommodating when you're looking for a house but as soon as you're signed up and you need help or support they never answer the phone. If something has broken down or is flooding etc you'd ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Acorn Group Estate Agents, London SE23 3HF



Find the Best Agent to
Sell or Rent Your Home