“I was happy with the service that I was receiving, ......”

Nov 22,2010
By: 'Caroline'
Nov 22,2010
4 people found
this helpful
I was happy with the service that I was receiving, everyone was friendly & approachable. However having a couple of communication issues (receiving feedback from buyers that never actually viewed and mixing up potential viewers) I rang to highlight these concerns. The agents immediately became very defensive and quite argumentative, wouldn't acknowledge my point of view or concerns, but I was expected to listen to them and take on board everything they were saying! Even as the conversation proved that they didn't actually know who had viewed and who had not, they would not acknowledge their mistakes. My colleagues who sit around me and listened to how the conversation progressed are astounded at how they have conducted themselves. They should come with a warning 'no feedback allowed'!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Farrer Monaghan

Unit 10 Baird Close Washington
Tyne and Wear
NE37 3HL

0845 602 2799

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home