Eden Lettings & Property Management
Paignton, TQ3
4.2/5, 22 reviews
77% recommended
78% lettings valuation accuracy
79% lettings fee satisfaction

“Fantastic service throughout the moving process , very friendly and always ......”

Share on :
Nov 27,2013
Minithumbup
By: 'Kurt'
Nov 27,2013
0 people found
this helpful
Fantastic service throughout the moving process , very friendly and always kept us in the loop and left no feeling of concern or uncertainty .Everything was done for us and very reasonable fees too.
100% recommended by me and my partner.
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
Thank you for your comments and review, we look forward to working with you in the future. Regards
Gemma Sibbald - Director

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Eden Lettings & Property Management
11 Borough Park Road
Paignton
Devon
TQ3 3TZ
01803390010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 78% 79% £425 £830
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 5 1 0 0 0 0 0 2
Areas covered
  • TQ1
  • Paignton
  • TQ3
  • Torquay
  • TQ2
  • Brixham
  • TQ4
  • Torquay
  • TQ5
  • Paignton
  • TQ9
  • Brixham
  • TQ12
  • Totne
  • TQ13
  • Shaldon
  • TQ14
  • Teignmouth
  • TQ3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Very dishonest company. They are trying to keep our holding ......”

Share on :
Feb 28,2021
Minithumbdown
By: 'Izabela'
Feb 28,2021
0 people found
this helpful
Very dishonest company. They are trying to keep our holding deposit unlawfully without letting us the property.We have provided every single reference they asked for plus every document to cover the required financial amount. As we are moving from another part of UK, they ...
read full review
Comment on agent fees
Unlawfully are trying to keep our holding deposit without letting a property.
Was this helpful? Yes

“AVOID LIKE FIRE !!!...”

Share on :
Feb 24,2021
Minithumbdown
By: 'Patryk'
Feb 24,2021
0 people found
this helpful
Keep your self as far away as you can from this agency !!! Exceptionally rude and not helpful BIG DIRECTOR Gemma which try to rip us off for holding deposit. Unreasonable demands of massive quantity paperwork or upfront payment for 6 months rent + deposit. We was unable ...
read full review
Was this helpful? Yes
By: Gemma Sibbald
Feb 25, 2021
View all comments (1)
Dear Patryk, thank you for your time to write a review for us. Thank you for sending through all your identification and documents as were requested. Unfortunately, your income could not be proved, therefore your application was not viable to proceed. We’re sorry you feel disappointed, however we do ensure that all potential tenants are aware of what is required to prove income to be able to pass affordability and referencing. We do wish you the all the best with your relocation and hope you ...

“Very professional and very helpful throughout......”

Share on :
Jan 13,2021
Minithumbup
By: 'Jon'
Jan 13,2021
1 people found
this helpful
Very professional and very helpful throughout the whole process. Everything was dealt with swiftly and efficiently, we would highly recommend....
read full review
Was this helpful? Yes

“Dissapointing...”

Share on :
Aug 26,2020
Minithumbdown
By: 'Nick'
Aug 26,2020
1 people found
this helpful
I read all the negativity about deposits, and can confirm sadly it is all true. I have politely asked multiple times for our deposit, i get ignored or brushed off, so after waiting a few weeks i went straight to the deposit protection scheme directly. ...
read full review
Attachments

Review file
Was this helpful? Yes
By: Nicholas Radford
Sep 14, 2020
View all comments (2)
Uhh no. I would think before you type,seriously. Firstly,WE HAD NO TENANCY WITH YOU,we had our own tenancy between us and the landlord so your comments about "your duty" towards the landlord make no sense, as he already told you to return it to us weeks before this. Secondly,you kept making appointments for people to view,and you didnt turn up twice, as i showed two families around the property on your behalf,one of which is renting it currently. If you are going to lie,make sure you cant back i ...

“Very efficient and friendly service. This is ......”

Share on :
Aug 26,2020
Minithumbdown
By: 'Mark'
Aug 26,2020
0 people found
this helpful
Very efficient and friendly service. This is a small agent and they are very focused on customer service.Recommended without reservation....
read full review
Was this helpful? Yes

“I have found that Eden Lettings take away all......”

Share on :
Jun 30,2020
Minithumbup
By: 'samantha'
Jun 30,2020
1 people found
this helpful
I have found that Eden Lettings take away all the stress of property management. They are helpful and informative and reasonably priced....
read full review
Was this helpful? Yes

“First time moving out!...”

Share on :
Jun 04,2020
Minithumbup
By: 'Joe'
Jun 04,2020
0 people found
this helpful
First time moving out into a place, Hazel really had the time and patience to answer all questions and advise on everything I needed. Process was informal and really straight forward. So thankyou very much...
read full review
Was this helpful? Yes

“Shockingly bad letting agents ,...”

Share on :
Sep 09,2019
Minithumbdown
By: 'Philip'
Sep 09,2019
1 people found
this helpful
Shockingly bad letting agents , poor communication, Thier mis management has cost us thousands of pounds while they walk away with our money on top of that for fees they claimed we owe. Now considering legal action to recover losses....
read full review
Was this helpful? Yes

“Found us a tenant pretty much next day after coming ......”

Share on :
Mar 06,2015
Minithumbup
By: 'Cynthia'
Mar 06,2015
0 people found
this helpful
Found us a tenant pretty much next day after coming to view/take pictures of the property, would highly recommend. They have an excellent system in place....
read full review
Comment on agent fees
Very reasonable compared to other letting agents
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“John and gemma of Eden letings have been most helpfull ......”

Share on :
Dec 19,2014
Minithumbup
By: 'rob'
Dec 19,2014
0 people found
this helpful
John and gemma of Eden letings have been most helpfull and actioned any issues i have had immediately ,i would reccomend them to any prospective customer as they know how to get things done on the spot ,communication is fantastic .give them a try you ...
read full review
Was this helpful? Yes
By: John
Dec 19, 2014
View all comments (1)
Thank you for your review! ...

“The Agents Managed a property in the Paignton area for ......”

Share on :
Dec 09,2014
Minithumbup
By: 'Roy'
Dec 09,2014
0 people found
this helpful
The Agents Managed a property in the Paignton area for the last 4 years. The team if not immediately available, will contact you in a reasonable time to deal with your request or problems. Have found them to be courteous and efficient in all matters relating ...
read full review
Comment on agent fees
Very reasonable. Puts bigger company's to shame.
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we now have an office administrator, so calls are dealt with promplty. Regards Gemma Sibbald - Director ...

“John was a lovely person to deal with in relation ......”

Share on :
Dec 08,2014
Minithumbup
By: 'HR'
Dec 08,2014
0 people found
this helpful
John was a lovely person to deal with in relation to the property. Very pleasant and cheerful to speak with....
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“I have used Eden Lettings for a couple years now ......”

Share on :
Dec 05,2014
Minithumbup
By: 'Jon'
Dec 05,2014
0 people found
this helpful
I have used Eden Lettings for a couple years now and have had two tenants. Eden have guided me through all the processes to ensure I knew what was going on and have acted on my concerns promptly and professionally. I have been fully updated ...
read full review
Comment on agent fees
Compared to a lot of agencies the fees charged are reasonable. From stories I have heard of other local agents well worth the money. They are not the cheapest but they are not they are no where near the most expensive and for the service they offer I am happy to pay that little extra than the cheapest as they offer peace of mind.
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“My autistic daughter and her autistic fiancƒÂ© required a property ......”

Share on :
Dec 04,2014
Minithumbup
By: 'karen'
Dec 04,2014
0 people found
this helpful
My autistic daughter and her autistic fiancƒÂ© required a property that was quiet and in a good area. When I approached Eden Lettings they went out of their way to make sure their requirements were met. Any problems were dealt with in a very professional ...
read full review
Comment on agent fees
Very good as the property was absolutely immaculate.
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we aim to please. Regards Gemma Sibbald - Director ...

“I have now used their Tenant finding service on 4 occasions ......”

Share on :
Dec 04,2014
Minithumbup
By: 'Trevor'
Dec 04,2014
0 people found
this helpful
I have now used their Tenant finding service on 4 occasions over the last two year. John and Gemma Sibbald have always been quick and efficient at finding a tenant. They carry out the finacial checks with dilegence so that you can be assured they are ...
read full review
Comment on agent fees
Their charges are competative and all round an excellent service, well worthy of the 5 Star rating that I have given them.
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“I have used Eden Lettings over a period of about 5 ......”

Share on :
Dec 04,2014
Minithumbup
By: 'Anita'
Dec 04,2014
0 people found
this helpful
I have used Eden Lettings over a period of about 5 years for tenant-find-only and inventory services. They have not put a foot wrong. They are consistently professional and happy to give general advice at all times (which, as a landlord with a small portfolio of ...
read full review
Comment on agent fees
Good value
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we always take feedback seriously and act on it to improve our business and the client experience therefore we now have a lettings Administrator. Therefore being available on the phone when you need us. Kind regards Gemma Sibbald - Director ...

“This is the second time we have used Eden Lettings ......”

Share on :
Jun 08,2014
Minithumbup
By: 'Sophie'
Jun 08,2014
0 people found
this helpful
This is the second time we have used Eden Lettings to find a tenant for our flat, an excellent service that I can highly recommend. You will certainly not regret using this fantastic service from Gemma and John!...
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“I have used Eden Lettings for some time, following a ......”

Share on :
Feb 21,2014
Minithumbup
By: 'Mick'
Feb 21,2014
0 people found
this helpful
I have used Eden Lettings for some time, following a recommendation from South Devon Landlords Association, as I live some distance away. I would highly recommend them for their professional and efficient manner....
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review. Regards Gemma Sibbald - Director ...

“We have used Eden Lettings for several of our properties ......”

Share on :
Jan 13,2014
Minithumbup
By: 'Janet'
Jan 13,2014
0 people found
this helpful
We have used Eden Lettings for several of our properties and they have never let us down in any aspect of their practice. Both Gemma and John are highly professional and there are many good reasons for using them. Very fast response time to enquiries, ...
read full review
Was this helpful? Yes
By: Gemma
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we continue to work to help our landlords in the best possible way. Proud that we are an honest, reliable, exceptional LETTING & MANAGEMENT agency. Best regards Gemma Sibbald - Director ...

“Fantastic service throughout the moving process , very friendly and always ......”

Share on :
Nov 27,2013
Minithumbup
By: 'Kurt'
Nov 27,2013
0 people found
this helpful
Fantastic service throughout the moving process , very friendly and always kept us in the loop and left no feeling of concern or uncertainty .Everything was done for us and very reasonable fees too. 100% recommended by me and my partner....
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, we look forward to working with you in the future. Regards Gemma Sibbald - Director ...

“I have been very impressed with all aspects of the ......”

Share on :
Nov 19,2013
Minithumbup
By: 'Jane'
Nov 19,2013
0 people found
this helpful
I have been very impressed with all aspects of the service that I received from Eden Lettings. I found Gemma gave me much helpful advice about all sorts of aspects of the process of letting out my property. She behaved at all times with impeccable ...
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review. Regards Gemma Sibbald - Director ...

“I use Eden lettings because they are efficient and reasonably ......”

Share on :
Nov 15,2013
Minithumbup
By: 'G.'
Nov 15,2013
0 people found
this helpful
I use Eden lettings because they are efficient and reasonably priced. They seem to be able to get good tenants quickly, and reference them properly. If they are not sure about a prospective tenant, they seem happy to discuss it with me. They do an ...
read full review
Was this helpful? Yes
By: Gemma Sibbald
Oct 27, 2015
View all comments (1)
Thank you for your comments and review, its much appreciated. Regards Gemma Sibbald - Director ...

Landlord Fees

https://www.eden-lettings.co.uk/services

Tenant Fees

Tenancy information: As well as paying the rent, you may also be required to make the following permitted payments. Holding Deposit: 1 weeks rent. Deposit: 5 weeks rent. During the tenancy (payable to the Agent or Landlord). Payment of up to £50.00 inc VAT if you want to change the tenancy agreement. Payment of interest for the late payment of rent at a rate of 3% above Bank of England Base Rate. Payment of reasonably incurred costs for the loss of keys/security devices. Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy.
Last updated at 25/02/2021, 11:17 PM by Eden Lettings Team
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the office for details.
Last updated at 5:02 PM 25/02/2021 by Eden Lettings Team

Awards won by Eden Lettings & Property Management, Paignton TQ3 3TZ


As Seen On

Find the Best Agent to
Sell or Rent Your Home