Nov 21,2010
By: 'Edward'
Nov 21,2010
8 people found
this helpful
Never cared for us as customers. When we left the property they took 280 out of our deposit without considering our points of view. The inventory made in the beginning of the contract vs. the one made at the end was completely different. The last one was just too harsh and strict and they claimed we painted the walls.... we never did that. Also, they just charged 40 for confirming we would renew contracts every 6 months, what a waste of money and time. The women who work at leaders seem to be just so unprepared and not having any education at all, they just push papers and ask for your money. Stay away from leaders!! they are really really unprofessional.
Was this helpful? Yes
By: SCannell
Jul 09, 2013
Dear Edward, Further to your feedback I would like to say we always take our customers comments on board and would like the opportunity of discussing the same should you wish to contact us. In regards to the deductions from your deposit, all monies are held by us as Stakeholder and protected as we are not only Safe Agents but members of the Tenants Despute Scheme. No monies can be debited without your consent. We have always strieved to offer all our clients the best service we can. So please do not hesitate to contact me direct should you want a more full explanation of procedures or break down of your case. Thank you

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13 Station Road Burgess Hill
West Sussex
RH15 9DE

01444 239666

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