Bloomsbury, London, WC1H
3.8/5, 86 reviews
72% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
86% lettings fee satisfaction
Allen Goldstein | London Property Agent

“This agency must be the worst agency I have ever ......”

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Nov 18,2013
Minithumbdown
By: 'John'
Nov 18,2013
48 people found
this helpful
This agency must be the worst agency I have ever dealt with. The Property Manager never returns phone calls or answers emails.
Was this helpful? Yes
By: Bodrul Ahmed
Dec 11, 2013
Dear Mr Morgan,

I note you have stated that you are a buyer in the service field, we do not have a "Property Manager" but if you are interested in one of our Sales properties, please email feel free to email me at bodrul@allengoldstein.com and I will ensure your query is dealt with the right department.

Kind regards,

Bodrul Ahmed

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Opening Hours
Address

Allen Goldstein
104 Cromer Street
London
Greater London
WC1H 8BZ
020 7183 4101

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £250,000 £350,000
Lettings 93% 86% £750 £3,463
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 5 46 13 0 0 1 1 1 5
Areas covered
  • NW6
  • WC1
  • WC2
  • NW1
  • NW5
  • NW3
  • E1
  • EC1
  • E3
  • N19
  • N17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA TPOS TDS
Latest Properties
Images & Videos

“I've used Allen Goldstein to manage my proper......”

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Nov 24,2020
Minithumbup
Bilat Ben Shaista
Gemma
By: 'Manisha'
Nov 24,2020
0 people found
this helpful
I've used Allen Goldstein to manage my property for the last five years. They've been amazing to work with. I've always had a prompt response to any queries or concerns. And they've always provided me with good tenants....
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“I've used Allen Goldstein to manage my proper......”

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Nov 23,2020
Minithumbup
Bilat Ben Shaista
Gemma
By: 'Manisha'
Nov 23,2020
0 people found
this helpful
I've used Allen Goldstein to manage my property for the last five years. They've been amazing to work with. I've always had a prompt response to any queries or concerns. And they've always provided me with good tenants....
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“On the whole they are very professional....”

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Oct 28,2020
Minithumbup
Amz
By: 'Elliott'
Oct 28,2020
0 people found
this helpful
On the whole they are very professional. Amz is very passionate and hard working. I appreciate they have a difficult job - My only recommendation is that they focus more on their comms with new tenants. The more information that is provided early on improves ...
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“I placed a deposit and was then told later in......”

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Sep 11,2020
Minithumbdown
Amz
By: 'Dr'
Sep 11,2020
0 people found
this helpful
I placed a deposit and was then told later in the week that the property was offered to someone else and I would have to offer more. The property had previously stood empty on the market for months. Amz is a pleasent chap but I ...
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Was this helpful? Yes
By: Amz Islam
Sep 23, 2020
View all comments (1)
Thank you for notifying us with concern. In regards to the deposit which was placed with one of our property. The applicant had placed the deposit and had not put offer in writing which is clearly stated in email for us to put forward, we were unable to hold the deposit any longer, i attempted to call and message applicant several times but failed to receive the offer. Not being able to hold deposit any longer we released the deposit soon as we received the account details, We remained to have c ...

“Thank you Amz for your professionalism, atten......”

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Aug 21,2020
Minithumbup
Amz
By: 'Dayan'
Aug 21,2020
0 people found
this helpful
Thank you Amz for your professionalism, attention and kindness, at all times you have been very attentive so that there was no problem, always communicating with your team and with me. thank you very much i recommend it 100%...
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“Mr. Islam has been very helpful in helping u......”

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Feb 05,2020
Minithumbup
Amz
By: 'Bella'
Feb 05,2020
0 people found
this helpful
Mr. Islam has been very helpful in helping us to settle down as soon as possible from viewing day until move-in day. The process from contract signing to move-in date is crystal clear (especially for me and my friends as international students, we are glad ...
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“Amz was the agent we dealt with...”

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Jan 09,2020
Minithumbup
Amz
By: 'Alexiosia'
Jan 09,2020
0 people found
this helpful
Amz was the agent we dealt with and we had a good experience. He was prompt, helpful, and polite when going through the process of securing the flat. Overall would recommend....
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“Fantastic...”

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Dec 20,2019
Minithumbup
Gemma
Daniella Saunders
By: 'Samantha'
Dec 20,2019
0 people found
this helpful
Daniella and Gemma have been fantastic in helping me get settled in my new flat in Central London. They are quick to respond and get things sorted in a friendly, professional manner. I would recommend them!...
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“I had a very good experience...”

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Dec 16,2019
Minithumbup
Daniella Saunders
By: 'Javel'
Dec 16,2019
0 people found
this helpful
I had a very good experience with this agency as miss Daniella helped me very pleasant experience and very helpful with all request i had asked for when i moved in to the property it was absolutely spotless and clean no problems at all if ...
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“great experience...”

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Jun 03,2019
Minithumbup
Daniella Saunders
By: 'E.m'
Jun 03,2019
0 people found
this helpful
It was a lovely experience working with Daniella, she was very clear on what the requirements are & explained about who Allen Goldstein is, i've had no problems at all 👍🏼...
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Comment on agent fees
Satisfied.
Was this helpful? Yes

“5 Star....”

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Apr 25,2019
Minithumbup
Daniella Saunders
Gemma
By: 'Dawn'
Apr 25,2019
0 people found
this helpful
I was so surprised to have a 5 star experience letting my property immediately with a 2 year guaranteed rent with no commission or hidden charges - all the staff were very helpful and could be contacted very quickly...
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“Excellent And Professional Service...”

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Jan 07,2019
Minithumbup
Gemma
By: 'Aftab'
Jan 07,2019
0 people found
this helpful
I have been very impressed and full of admiration for the service I received Allen Goldstien 104 Cromer Street branch. Can't praise enough the professionalism of Toni Chris and Gemma. They have been amazing from the time we started discussing renting our property through them and ...
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Comment on agent fees
The fees were excellent
Was this helpful? Yes

“Great job Daniella...”

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Nov 06,2018
Minithumbup
Daniella Saunders
Gemma
By: 'Very'
Nov 06,2018
0 people found
this helpful
This is the message I sent to Daniella soon after signing the lettings agreement to rent our my property. Wonderful thank you Daniella, I knew that I can trust your company as you are very professional unlike some of the other agents that I was ...
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Comment on agent fees
I agree with their fee structure
Was this helpful? Yes

“Don't contract this agency!...”

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Oct 01,2018
Minithumbdown
By: 'Sandwichstreet'
Oct 01,2018
1 people found
this helpful
I deeply regret having used this exceptionally bad service by our agent *. Besides having lied to us about the squaremeter size of the property by about 15 m², he was not even sorry when we confronted him with this tremendous mistake. In my opinion the size ...
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Comment on agent fees
I believe instead of paying money to the agency, we should have gotten money from them because we cleaned the apartment and fixed whatever needed to be done.
Was this helpful? Yes
By: Chris Chinedu
Nov 01, 2018
View all comments (1)
Dear SandwichStreet 78, It is a shame that despite all our help and assistance you have given us such a poor review. In regards to the floorplan, although it clearly states it is for illustration purposes, the alternative measurements you provided was carried out by you and not a professional hence we could not use it. You were also checked in to the property where you inspected it and exclaimed how happy you were with the apartment. There was no advertising material stating the property ...

“Traumatic experience...”

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Jun 14,2018
Minithumbdown
Daniella Saunders
By: 'Tenant'
Jun 14,2018
3 people found
this helpful
I signed onto an 8-month tenancy, only to move into a room and flat ridden with maintenance issues. For example, before I moved in the agency did not even check the room's condition, as a result of which I moved into a room with a ...
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Was this helpful? Yes

“Chris was great!...”

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Apr 26,2018
Minithumbup
By: 'Alex'
Apr 26,2018
0 people found
this helpful
Chris was great; really friendly guy who conversationally walked us through London property nuances and managed to help us secure the perfect spot in about 24 hours. He gave us blunt street smarts vital to making the right decision....
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“This Agency is very reliable...”

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Mar 26,2018
Minithumbup
By: 'Marina'
Mar 26,2018
0 people found
this helpful
This Agency is very reliable, especially when you are a newcomer in the country and you have difficulties to trust agencies with the required deposit. The agent we worked with is Fatih Cetin. Even though he is young, he is very knowledgeable in what he ...
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“I have been using Allen Goldstein for 2 years now , honest, ......”

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Nov 01,2017
Minithumbup
By: 'Cetin'
Nov 01,2017
0 people found
this helpful
I have been using Allen Goldstein for 2 years now , honest, reliable and trustworthy, before using this agent my tenants would be unhappy with my previous managing agents , since I have been with Allen Goldstein they have renewed without issues and remain happy and receive great ...
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Comment on agent fees
For the service provided it is well justified
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“I have been a customer of Allen Goldstein for a ......”

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Oct 31,2017
Minithumbup
By: 'Shaikh'
Oct 31,2017
0 people found
this helpful
I have been a customer of Allen Goldstein for a few years and have them to be very professional. All of their staff are friendly and Chris in particular is always committed to obtaining the best deal. I would definitely recommend this agency to everyone...
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Comment on agent fees
Very fair and reasonable
Was this helpful? Yes

“Ask for Chris when you go there and he can ......”

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Oct 31,2017
Minithumbup
By: 'Parham'
Oct 31,2017
0 people found
this helpful
Ask for Chris when you go there and he can find the perfect place for you! I went there today after months of looking for a place to live, and they found me a place just like that. Everyone was super polite and helpful....
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“Always willing to help and quickly respond to panicking students. ......”

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Aug 18,2017
Minithumbup
By: 'London'
Aug 18,2017
0 people found
this helpful
Always willing to help and quickly respond to panicking students. Friendly and communicative, never an issue, made sure we understood our responsibilities and them theirs....
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Comment on agent fees
Fine
Was this helpful? Yes

“Initial viewing and move in of the flat was great, ......”

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Aug 03,2017
Minithumbup
By: 'Bridey'
Aug 03,2017
0 people found
this helpful
Initial viewing and move in of the flat was great, very flexible and easy. Problems that we've had have been responded to and fixed quickly and professionally. The agents have gone above and beyond and I'm very happy with them....
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Comment on agent fees
The admin fee for renewal was steep.
Was this helpful? Yes

“The agents have been helpful in prompt in responding to ......”

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Aug 03,2017
Minithumbup
By: 'NA'
Aug 03,2017
0 people found
this helpful
The agents have been helpful in prompt in responding to our queries, and generally efficient in sorting out any issues that we have had whilst in the property....
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Comment on agent fees
Other than the renewal fee amount, good.
Was this helpful? Yes

“Best Property Managers you could deal with, my property is ......”

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Jul 05,2017
Minithumbup
By: 'Joseph'
Jul 05,2017
0 people found
this helpful
Best Property Managers you could deal with, my property is always up to scratch with these guys looking after it, my tenants are always happy and so am I....
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Comment on agent fees
For service , very reasonable
Was this helpful? Yes

“Ben has been incredibly helpful over the last year - ......”

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Jul 05,2017
Minithumbup
By: 'HW'
Jul 05,2017
0 people found
this helpful
Ben has been incredibly helpful over the last year - he is always prompt to respond and takes responsibility for the things we ask him to. He is very helpful and friendly too, which helps!...
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Comment on agent fees
Cannot remember
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Staff picture Gemma
(6)
Staff picture Bilat Ben Shaista
Staff picture Daniella Saunders
(8)
Staff picture Amz
(5)
Staff picture Bodrul Ahmed

Landlord Fees

Let Only Service
Long Let (6 months plus) 7% + Vat
Short Let (less than 6 months) 9% + Vat

Rent Collection
Long Let (6 months plus) 10% + Vat
Short Let (less than 6 months) 13% + Vat


Management
Long Let (6 months plus) 12%+VAT
Short Let (Less than 6 months) 16%+VAT

Tenant Fees

Fixed Charges

Pet Charge (This charge is on top of you rent payment) £20
Replacement Tenant fee £50 +VAT
Rent Arrears 3% above bank of England base rate
Contractor Missed Appointments £80 +VAT or Min call out charge
Reference Request existing or Old Tenants £50 +VAT
Other Default Fees that maybe charged Lost Keys / Surrender of Tenancy

Other Costs for Tenants

We will collect 1 weeks rent as holding deposit when you are interested in a property, this will be used against your first months rent or deposit. The holding deposit may not be refunded if you have failed referencing or your do not complete the transaction for any lawful reason.
Last updated at 04/03/2021, 1:52 PM by Gemma Williams
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:48 PM 30/10/2017 by allAgents

Awards won by Allen Goldstein, London WC1H 8BZ


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Allen Goldstein

Branch - Bloomsbury, London, WC1H