Ashtons Lettings & Management
York, YO30
2.8/5, 4 reviews
50% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

“We have had so much trouble with Ashtons, they started ......”

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Nov 23,2013
Minithumbdown
By: 'Reviewer'
Nov 23,2013
6 people found
this helpful
We have had so much trouble with Ashtons, they started the tenancy on a bad note by agreeing a price on the phone then when we came in to sign it had mysteriously increased, by this point we had committed so had no choice as delivery vehicles etc had been booked. Once we moved in the requested us to be at home for visits but didn't turn up. Then at other times they entered the house for no reason whilst we were away and seemed to make up a ludicrous excuse. When we left tr property once again we had verbal confirmation everything would be fine and no charges etc only to be sent a letter with charges of over £200 only after much negotiation and a month long wait did we get some of our deposit back. Very difficult and unprofessional
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Opening Hours
Address

Ashtons Lettings & Management
1 Bootham
York
Yorkshire
YO30 7BA
01904 71542

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £750 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 2 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I would never rent a property that Ashtons ma......”

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Dec 16,2020
Minithumbdown
By: 'Lucy'
Dec 16,2020
0 people found
this helpful
I would never rent a property that Ashtons manage again. Unprofessional, do not fix things and very under hand in how they deal with issues. Overall very poor....
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“Excellent...”

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Aug 16,2018
Minithumbup
By: 'KM'
Aug 16,2018
0 people found
this helpful
As a landlord I have used Ashtons before on a Tenant Find Service only and have had no hesitation in using them again. From the start, Karen Harrison has been professional and knowledgeable and on each occasion her team has found me good suitable tenants....
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Comment on agent fees
I find their fees very competitive.
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“We have had so much trouble with Ashtons, they started ......”

Share on :
Nov 23,2013
Minithumbdown
By: 'Reviewer'
Nov 23,2013
6 people found
this helpful
We have had so much trouble with Ashtons, they started the tenancy on a bad note by agreeing a price on the phone then when we came in to sign it had mysteriously increased, by this point we had committed so had no choice as ...
read full review
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“The referencing charges are ridiculous. We weren't happy about paying ......”

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Aug 16,2013
Minithumbup
By: 'D'
Aug 16,2013
0 people found
this helpful
The referencing charges are ridiculous. We weren't happy about paying so much for them to tell us what we already knew. But after that there has been nothing else to complain about. The staff member we dealt with was super friendly and very helpful. She ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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