0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 25,2013
Nov 25,2013
1
people found
this helpful
this helpful
Still a tenant waiting for my contract to end soon!! I have had nothing but trouble with these so called agents. First of all, you do not need a deposit insurance they try and sell it to you saying you can not move in without this, yes you can its a shamble move for money making!!
The viewing, everything went well agent didn't seem to know anything about the property but we like the location,
Second viewing with the family, agent ran into bedroom and shut the blind. We opened it finding the window to be shattered and cracked he told us the previous tenant had done it and the landlord would get it fixed by the time we moved.
Move in day, window was not fixed.. Spoke to agent she told us "it's not to late to move out". Considering I had just moved from Leicester I was furious and told her that she was rude and the window needed fixing.
The sent a handy man that took the window out, but put it back in making the cracks worse saying its special glass.
A month we got burgled, any sympathy no.. They just wanted to know if we owed them any money if any of furniture had been damaged.
3 months later, window still not fixed due to heavy rain the water was coming through the cracks of the window and leaking onto the carpet, landlord came over and explained to us that key properties would take money from anyone at any given chance. The handy man cam over and it was an episode of Jeremy Kyle between key properties and the landlord. Key properties wasn't shy of slagging me off and wanting me to pay for a Brocken window.
I'm moving out in a month, god knows whats to happen then about my deposit from reading the reviews. Word of warning don't expect good service you won't get it.
The viewing, everything went well agent didn't seem to know anything about the property but we like the location,
Second viewing with the family, agent ran into bedroom and shut the blind. We opened it finding the window to be shattered and cracked he told us the previous tenant had done it and the landlord would get it fixed by the time we moved.
Move in day, window was not fixed.. Spoke to agent she told us "it's not to late to move out". Considering I had just moved from Leicester I was furious and told her that she was rude and the window needed fixing.
The sent a handy man that took the window out, but put it back in making the cracks worse saying its special glass.
A month we got burgled, any sympathy no.. They just wanted to know if we owed them any money if any of furniture had been damaged.
3 months later, window still not fixed due to heavy rain the water was coming through the cracks of the window and leaking onto the carpet, landlord came over and explained to us that key properties would take money from anyone at any given chance. The handy man cam over and it was an episode of Jeremy Kyle between key properties and the landlord. Key properties wasn't shy of slagging me off and wanting me to pay for a Brocken window.
I'm moving out in a month, god knows whats to happen then about my deposit from reading the reviews. Word of warning don't expect good service you won't get it.
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Jun 12, 2014
And I thought we were the only ones to think that Three keys were a vile bunch of unmitigated scoundrels! Shame on Three keys Property Management!!
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Latest Reviews
8th Apr 2014
reviewed by 'Aria'
25th Nov 2013
reviewed by 'Tenant'
8th Oct 2013
reviewed by 'Landlady666'
19th Aug 2013
reviewed by 'cookie88'
23rd Jul 2013
reviewed by 'Donal'
12th Jul 2013
reviewed by 'vivian'
Opening Hours
Address
Key Properties
227 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 876 0070
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 7 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Apr 08,2014
Apr 08,2014
0
people found
this helpful
this helpful
I finally got free of this company over six months ago and have had time to reflect, and compare them to my current letting agent, Dandara.
I have lived in the city centre for almost ten years, and Key Properties are undoubtedly the worst letting ...
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What agent could do to change your mind?
Train your staff on client interaction (on ALL levels, not just where money is involved).Attached Filesnbsp;
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Nov 25,2013
Nov 25,2013
1
people found
this helpful
this helpful
Still a tenant waiting for my contract to end soon!! I have had nothing but trouble with these so called agents. First of all, you do not need a deposit insurance they try and sell it to you saying you can not move in without ...
read full review
read full review
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Yes
Jun 12, 2014
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(1)
And I thought we were the only ones to think that Three keys were a vile bunch of unmitigated scoundrels! Shame on Three keys Property Management!! ...
Oct 08,2013
Oct 08,2013
2
people found
this helpful
this helpful
Avoid avoid avoid as a landlord! No issues with the sales team - they are actually very efficient - but the lettings are an absolute nightmare. We had furniture stolen from the flat (noticed by us not the agents), tenants leaving it in a tip, ...
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Aug 19,2013
Aug 19,2013
3
people found
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this helpful
Stay away from these agents! They are the worst organisation I have ever had to deal with. Do not expect to be moving into a clean property. Do not expect to given any notification that someone will be inspecting your property as someone may just ...
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Jul 23,2013
Jul 23,2013
0
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I have my property placed with Key properties for several years and find them very professional. The last tenant left unexpected and they had the apartment rented again within 5 days... I highly recomend them...
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Jul 12,2013
Jul 12,2013
2
people found
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this helpful
KEY PROPERTIES are an absolute nightmare, i moved into their property in sportcity manchester, they are very nice and pushy before you move in , obviously very sales driven, right after they dont care about you, the property had a broken sofa, broken door locks and ...
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What agent could do to change your mind?
nothing could change my mind, they are despicable at customer service and maintenance.Attached Filesnbsp;
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Jun 10,2013
Jun 10,2013
1
people found
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this helpful
Horrible, slow, unorganised and unprofessional. They have broken many promises.
For instance, I was reassured 3 times, twice face to face and once by email, that my contract would be extended, just to be informed by mail, that I would have to move out 2 moths before ...
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May 05,2013
May 05,2013
0
people found
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Dreadful. Unhelpful when I lived there and even worse when I moved out. They kept £150 of the deposit for a 'deep clean' despite the fact that it was spotless. No paperwork to support this - no invoice, report of the condition, etc. When I asked ...
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What agent could do to change your mind?
Responded to my calls and emails; not tried to con me out of my deposit; treated me like a human being when I spoke to them.Attached Filesnbsp;
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Jul 29, 2013
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They are trying to pull the same stunt with me at the moment!! I couldnt have left the place tidier yet they are saying they need to arrange for a deep clean! absolute nightmare. what was the outcome of your dispute? did you manage to get things sorted? ...
Apr 08,2013
Apr 08,2013
0
people found
this helpful
this helpful
With a full time day job, managing my six rental properties was becoming really stressful. It was a big decision to go for a full property management package, but thanks to Key Properties I haven't looked back. I'd recommend Key time and time again. The ...
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Apr 16, 2013
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I would agree with JS. Certainly not our experience... ...
Oct 09,2012
Oct 09,2012
3
people found
this helpful
this helpful
As landlords of a property where Key Properties were acting as our Managing Agents, we are convinced that they grossly misrepresented their function in their dealings with us ¢â‚¬â€œ our understanding is that their function involves being there as our representative with the tenants, and to ...
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Oct 27, 2012
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Rubbish, Rubbish Rubbish, think this sums Keys Properties up!!!!!!!!!!! Oh yes the staff also have bad maners!!!!!!!!!!!!!! ...
Sep 14,2012
Sep 14,2012
1
people found
this helpful
this helpful
KEY PROPERTIES ARE THE COWBOYS OF THE LETTING AGENCY WORLD!!! STAY AWAY!!!
Myself and my partner moved to this area for work and had never lived here or rented before, so we looked around at a variet of agents until we came across a few ...
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What agent could do to change your mind?
The things Key Propertiea could do better is basically the complete and utter opposite to everything they have done. Could save themselves time and reputation by just handing problems with professionalism and with some compassion and understanding. Need a better complaints handling process and defo a better Manger- attitude stinks and would be sacked or diaciplined if he worked for most other companies.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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