“Hello,First of all, Zone charged me with 500 pounds admin. ......”
1 Star Review
Oct 25,2013
By:
'Kira'
Oct 25,2013
Branch: London, 732 High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E10
Branch: London, 732 High Road
Lettings (as a Tenant)
Postcode: E10
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Hello,
First of all, Zone charged me with 500 pounds admin. fee and after I paid 1700 pounds (deposit+rent), they gave me the contract the same day I was meant to move in. In the contract, it says 'No visitors, no guests', which is illegal.
After I moved in, from the first day, the landlord terrorised me. I and my son were so stressed out, that my son had a head injury and had to spend time in the hospital.
I wouldn't recommend this agency even to my enemy. Please be very careful, they are very dodgy, they charge a lot, and do nothing! On the second day one of the member of staff called and was very rude, saying that landlord is complaining. It's been three months since I moved in, but it feels like living in the hell. It's the worth agency in London, as before I never had any problems with agency, if I pay in time, why can't they live me alone. I am registered with Unison, so they will get involved in, as it's impossible to live in these conditions. I agree with the person who left the review, the way they are responding to the messages is just disgusting! Their attitude to clients needs to change. I hope people will read this message. Feel free to email me to xxxxxx
What agent could do to change your mind?
be professional, help the people instead of cheating them!
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