Newcastle upon Tyne, NE5
4.9/5, 295 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
Northwood - Visit Our Website

“Northwood Tyneside Ltd is the first agency I had since ......”

Share on :
Nov 25,2013
Minithumbup
Sara
By: 'Xiaolu'
Nov 25,2013
0 people found
this helpful
Northwood Tyneside Ltd is the first agency I had since I moved to Newcastle upon Tyne. The staffs are very friendly and responsible for their jobs. Our flat is quite old already when I moved in, so obviously we for the next 3 years we had many problems in the bathroom, for example, the shower and toilet. However, whenever I messaged Sara who works for Northwood about the problems, she always replied me in the first time and told me she would arrange an appointment with the plumber and sort it out for us. And in the end the problem will always be solved in time and in a good standard. We are moving out now from the flat because me and my husband just got married and we need to stop sharing flat but to have our own flat. Our new estate agency is Clarke Holland and Live Smart Home. Comparing with Northwood, these two agencies are much more worse than I can imagine.

Anyway, Thank you Northwood agency in Newcastle, for giving us a good experience for the last 3 years. In the future we will go with Northwood again, for sure!
Was this helpful? Yes
By: Sara, Northwood
Nov 25, 2013
Thank you for your lovely feedback. You have been great tenants and have looked after the property well. Its been a pleasure to deal with you both. Good luck and best wishes in your new home and if we can be of any service in the future please do not hesitate to call us.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Northwood
676 West Road
Newcastle upon Tyne
Tyne and Wear
NE5 2UR
0191 274 0119

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £50,000 £1,700,500
Lettings 100% 96% £330 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
58 1 131 4 64 2 19 0 15 1
Areas covered
  • NE1
  • Newcastle Upon Tyne
  • NE2
  • Gateshead
  • NE3
  • Consett
  • NE4
  • Burnopfield
  • NE5
  • Cramlington
  • NE6
  • Ponteland
  • NE7
  • NE8
  • NE9
  • NE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS DPS SAGEagent
Latest Properties
Images & Videos

“I was very happy with the service of NORTHWOO......”

Share on :
Dec 16,2020
Minithumbup
Jayne
Michaela
By: 'Colin'
Dec 16,2020
0 people found
this helpful
I was very happy with the service of NORTHWOOD throughout the process of clinching the sale originally, and seeing it through to the Completion, they always answered my Questions and kept me updated on all aspects, thanks Jayne....
read full review
Was this helpful? Yes

“5 star company...”

Share on :
Sep 27,2020
Minithumbup
By: 'James'
Sep 27,2020
0 people found
this helpful
I was moving in with my partner therefore required either needed to let or sell my property. The letting option seemed like a minefield until I found Northwood who take all of the stress and unknown or of the process through the rent guarantee scheme. ...
read full review
Was this helpful? Yes

“Excellent customer service from Victoria and ......”

Share on :
Sep 11,2020
Minithumbup
Jayne
Victoria
By: 'Steph'
Sep 11,2020
0 people found
this helpful
Excellent customer service from Victoria and Jayne. So professional and friendly. Both were fantastic with helping us sell our house and securing a buyer quickly abive the price we wanted!! I will be referring to friends in the area who want to sell their home....
read full review
Was this helpful? Yes

“I had a bumpy start to my new home here in Ga......”

Share on :
Sep 08,2020
Minithumbup
Megan
By: 'Zuhair'
Sep 08,2020
0 people found
this helpful
I had a bumpy start to my new home here in Gateshead, however as things picked up Northwood have stepped up there levels. From paying for OOH emergencies to simple helpful tips to tackle at home, I was impressed by the Megan and the team. ...
read full review
Was this helpful? Yes

“Absolutely brilliant service!...”

Share on :
Sep 04,2020
Minithumbup
Michaela
Sara
By: 'Bell'
Sep 04,2020
0 people found
this helpful
Absolutely brilliant service - all the staff, particularly Michaela, Sara and Ashley, couldn't have worked harder to make our rental experience any better. Emails are answered promptly and contact between the landlord and ourselves communicated in a timely manner. They're always there to help and ...
read full review
Was this helpful? Yes

“Thank you Vic / Jayne / Andrew / Sara! Great ......”

Share on :
Sep 03,2020
Minithumbup
Victoria
Sara
By: 'Sophie'
Sep 03,2020
0 people found
this helpful
Thank you Vic / Jayne / Andrew / Sara! Great Estate Agency service. Sold our house very quickly, even during the pandemic! They went above and beyond and most importantly, kept up a great level of communication throughout. We didn't have to chase them for anything and they ...
read full review
Was this helpful? Yes

“Having used different agencies in the past 20......”

Share on :
Sep 02,2020
Minithumbup
By: 'Mike'
Sep 02,2020
0 people found
this helpful
Having used different agencies in the past 20 years I have to say that Northwood are 'Simply the Best' very helpful, most courteous and extremely pro active! The entire team are excellent....
read full review
Was this helpful? Yes

“5 star service from Northwood...”

Share on :
Aug 31,2020
Minithumbup
Victoria
By: 'Harris'
Aug 31,2020
0 people found
this helpful
Northwood provided an exceptional service, their communication and efficiency when dealing with our house sale was second to none. Victoria was extremely helpful and couldn't have done more to help us. I would definitely recommend Northwood....
read full review
Was this helpful? Yes

“We found Northwood to be very helpful and eff......”

Share on :
Aug 31,2020
Minithumbup
Michaela
By: 'Ian'
Aug 31,2020
0 people found
this helpful
We found Northwood to be very helpful and efficient when we wanted to rent for the first time. Highly recommend. Great service....
read full review
Was this helpful? Yes

“The team are very organised and communicate w......”

Share on :
Aug 31,2020
Minithumbup
Michaela
Megan
By: 'Becky'
Aug 31,2020
0 people found
this helpful
The team are very organised and communicate well between myself and my landlord. They always have a good attitude and are willing to help....
read full review
Was this helpful? Yes

“Northwood has been a very professional agency......”

Share on :
Aug 31,2020
Minithumbup
Ashley
Sara
By: 'Chinero'
Aug 31,2020
0 people found
this helpful
Northwood has been a very professional agency. They have kept the house I live in quite safe with up to date checks. I have had very cordial dealings with them and enjoy having them managing the property I love in....
read full review
Was this helpful? Yes

“We have received great, friendly, customer s......”

Share on :
Aug 31,2020
Minithumbup
Michaela
Ashley
By: 'Les'
Aug 31,2020
0 people found
this helpful
We have received great, friendly, customer service from the whole team at Northwood, which is amazing considering what we are going through with the pandemic. Even in these times we feel that Northwood has always been there for us. Northwood have great on-line systems which ...
read full review
Was this helpful? Yes

“First Class...”

Share on :
Aug 31,2020
Minithumbup
Victoria
By: 'Scott'
Aug 31,2020
0 people found
this helpful
We simply cannot fault the service from Northwood. After trying to sell our home with other agents we were beginning to give up hope. Northwood not only sold our home but provided a professional and friendly service throughout. All the staff are super friendly and ...
read full review
Was this helpful? Yes

“Northwoods team were extremely professional, ......”

Share on :
Aug 31,2020
Minithumbup
Victoria
By: 'Joanne'
Aug 31,2020
0 people found
this helpful
Northwoods team were extremely professional, efficient and compassionate in the sale of my mother's family home following her admission to a nursing home. They kept us fully informed throughout the process and took control over the viewings, this took away the stress from the family. ...
read full review
Was this helpful? Yes

“Use a realsitic and effective agent...”

Share on :
Aug 31,2020
Minithumbup
Victoria
Jayne
By: 'Hazel'
Aug 31,2020
0 people found
this helpful
Although not an agent local to the property we were selling, we were interested in having a personal and effective service. The appraisal was accurate (as we also had local agents attend). The appraisal and guidance was realistic and the process, despite COVID, was smooth. ...
read full review
Was this helpful? Yes

“Champions...”

Share on :
Aug 30,2020
Minithumbup
Michaela
Megan
By: 'Kevin'
Aug 30,2020
0 people found
this helpful
The service & care provided to both landlord & Tennant is exceptional, they are easy & understanding to communicate with either by phone or in person at office. Managed everything [from my point of view] effortlessly during this difficult period...
read full review
Was this helpful? Yes

“From initial enquiry to beginning the lease o......”

Share on :
Aug 30,2020
Minithumbup
Ashley
By: 'Michael'
Aug 30,2020
0 people found
this helpful
From initial enquiry to beginning the lease on our flat Northwood did all they could to help and were very responsive, helping us secure the property as soon as possible to allow us to plan ahead. We were further put at ease by the fact ...
read full review
Was this helpful? Yes

“The team went above and beyond...”

Share on :
Aug 30,2020
Minithumbup
Victoria
By: 'Sarah'
Aug 30,2020
0 people found
this helpful
Victoria and the team went above and beyond to help me get an offer on my property. Much better service than other estate agents in the area. Understanding customer needs....
read full review
Was this helpful? Yes

“Efficient and caring...”

Share on :
Aug 29,2020
Minithumbup
Ashley
By: 'Lynette'
Aug 29,2020
0 people found
this helpful
I found the staff at Northwood to be both efficient in their work and also extremely friendly and caring of customers....
read full review
Was this helpful? Yes

“Exceed expectations for support and service....”

Share on :
Aug 29,2020
Minithumbup
Sara
Michaela
By: 'David'
Aug 29,2020
0 people found
this helpful
Northwood try to, and usually succeed in, exceeding expectations for landlords in terms of proactive support and excellent service. They have kept our properties occupied with good tenants over many years in difficult times, and kept us advised of our legal obligations and any maintenance ...
read full review
Was this helpful? Yes

“Megan has been excellent, she is always on th......”

Share on :
Aug 29,2020
Minithumbup
Megan
By: 'Gary'
Aug 29,2020
0 people found
this helpful
Megan has been excellent, she is always on the ball with everything and her attitude and friendliness is as good as anyone I have came across and something I really appreciate....
read full review
Was this helpful? Yes

“The Northwood staff were extremely helpful wh......”

Share on :
Aug 29,2020
Minithumbdown
Victoria
By: 'Kate'
Aug 29,2020
0 people found
this helpful
The Northwood staff were extremely helpful whilst assisting me with the sale of my property and the purchase of a new property. I can not thank them enough, especially Victoria, who was considerate and showed great empathy and understanding of my personal circumstances....
read full review
Was this helpful? Yes

“Northwood have been very good throughout, fro......”

Share on :
Aug 29,2020
Minithumbup
Victoria
Jayne
By: 'Megha'
Aug 29,2020
0 people found
this helpful
Northwood have been very good throughout, from the initial meeting to arranging viewings. We haven't had an easy ride but they have kept us informed and given helpful advice along the way. We would highly recommend!...
read full review
Was this helpful? Yes

“Northwood have been fantastic the service we ......”

Share on :
Aug 29,2020
Minithumbup
Victoria
Jayne
By: 'Amy'
Aug 29,2020
0 people found
this helpful
Northwood have been fantastic the service we have received has been brilliant especially from Victoria and Jayne. Would highly recommend!...
read full review
Was this helpful? Yes

“We had an incredible service with Northwood. ......”

Share on :
Aug 29,2020
Minithumbup
Victoria
By: 'PETER'
Aug 29,2020
0 people found
this helpful
We had an incredible service with Northwood. Victoria was very positive and professional and our house sold after only being on the market for 5 days. Victoria was always available to help with the sale. Couldn't recommend any more highly....
read full review
Was this helpful? Yes
Staff picture Sara
(32)
Staff picture Michaela
(84)
Staff picture Victoria
(81)
Staff picture Megan
(10)
Staff picture Jayne
(19)
Staff picture Ashley
(10)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 09/03/2016 by Northwood - Newcastle, Newcast

As Seen On

Get in touch with

Northwood

Branch - Newcastle upon Tyne, NE5