Haart - Earley, RG6

8 reviews 1.3/5 rating

0% valuation accuracy
25% recommend
0% fee satisfaction

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1 Star Review

Nov 17,2010

By: 'Stina'

Nov 17,2010

Branch: Earley, 193 Wokingham Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:

Branch: Earley, 193 Wokingham Road
Lettings (as a Tenant)
Postcode:

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Haart are supposed to be FULLY MANAGING our 2 bed flat. We sent them an official complaint a month ago as works to the flat were not getting carried out. We have had no blind in our master bedroom for well over a month, it has been stuck in the upright position and is completely broken and it is letting in a large amount of light and draught especially at this time of year. We are also waiting for lots of other maintenance issues to be resolved. My partner and I are having to phone every week and have sent many emails to the office and most of the time we get no communication back. Not only that our own landlord is fed up of Haart because they are not getting issues fixed. We had to speak to him personally to express our concerns. Haart are very disorganised and im severly disappointed in their service. Im never choosing them again.

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By: Customer Relations Manager

Nov 23, 2010

Hi Stina.

I am sorry that you are experiencing issues regarding the renting of a property. If you would like to raise a formal complaint please email the details to sharon.collins@spicerhaart.co.uk and we can look into this for you

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