Haart are supposed to be FULLY MANAGING our 2 bed flat. We sent them an official complaint a month ago as works to the flat were not getting carried out. We have had no blind in our master bedroom for well over a month, it has been stuck in the upright position and is completely broken and it is letting in a large amount of light and draught especially at this time of year. We are also waiting for lots of other maintenance issues to be resolved. My partner and I are having to phone every week and have sent many emails to the office and most of the time we get no communication back. Not only that our own landlord is fed up of Haart because they are not getting issues fixed. We had to speak to him personally to express our concerns. Haart are very disorganised and im severly disappointed in their service. Im never choosing them again.