Nov 21,2013
By: 'A Naik'
Nov 21,2013
1 people found
this helpful
I had a fairly good experience. I liked the following aspects
- Agents are very polite in all the interactions before and after the deal is finalized
- Try to reach a win-win situation for both the tenant and the landlord
- Clear and transperent financial transactions

Could have been better if-
-the rent was reduced since the flat was unfurnished.
-if the paper work is done at the property in question rather than the agent\'s office.
- if someone from the agency is present during the inventory check

Also, some of the responses to emails were slightly delayed and sometimes it is difficult to reach them on their mobiles.

But overall, it was a very ggod experience and I would recommend Vanet to others.
Was this helpful? Yes
By: Vanet Property Asset Management
Nov 26, 2013
Dear Mr Naik,

Many thanks for your review. At Vanet we really appreciate constructive feedback and it is great to receive an honest account of your experiences with us as a tenant.

We continue to put all of our customers at the centre of everything we do to make the letting process as stress free and transparent as possible for both landlords and tenants. Please be assured that your comments have been passed to our management team.

We are delighted that you found the overall experience good and that you would recommend Vanet to others! On behalf of all the team here at Vanet, we would like to wish you all the very best in your new apartment and we look forward to working with you in the future.

Kindest Regards
Team @ Vanet!

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Vanet Property Asset Management

37b Millharbour, Ability Place Canary Wharf, London
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