100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Nov 13,2013
Nov 13,2013
3
people found
this helpful
this helpful
Please, please do not rent a property that uses KFH as a the property manager. We lived in a house in SW18 for over 18months and always had to fight with KFH. It took them weeks to get anything fixed, un returned calls, chasing emails etc. They will send you email threatening to take your deposit if things aren't reinstated even if it has nothing to do with you and when you come to leave they will show tenants round with 30 minutes notice despite it supposedly being 24 hours written notice. Then to top it all off they are supposedly impartial on deposit disputes but they write the submission for the landlord asking for money to be taken back and try it on by asking for cleaning to be done when you have had the place professionally cleaned and the check out report states this. DO NOT USE THEM unless you want headache after headache.
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Latest Reviews
18th Oct 2019
reviewed by 'Jolanta'
30th May 2018
reviewed by 'Gizem'
20th Feb 2018
reviewed by 'Wimbledon'
15th Aug 2017
reviewed by 'Heymi'
Opening Hours
Address
Kinleigh Folkard & Hayward
49 Wimbledon Hill Road
Wimbledon,London
Greater London
SW19 7QW
020 8944 4000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £785,000 | £785,000 |
| Lettings | 0% | 50% | £1,250 | £2,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 13 | 5 | 0 | 1 | 1 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Kinleigh Folkard & Hayward Branches (view all )
Oct 18,2019
Oct 18,2019
1
people found
this helpful
this helpful
I have never had such an absurd, terrible experience with an agency.
KFH is simply ridiculous, unprofessional, unfair, they don't have an evidence they should keep, they charge for "faults" of a tenant, that never took place, they are slow in responding, or even ignore ...
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Nov 04,2018
Nov 04,2018
6
people found
this helpful
this helpful
We use KFH Block Management for our property in Wapping. They are reluctant to do anything. Probably because when they do they get it wrong. I could provide details but there is not enough space....
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Comment on agent fees
RIP off
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May 30,2018
May 30,2018
1
people found
this helpful
this helpful
I would like to thank Dear Martha from KFH ' s Wimbledon Branch Office . I am feeling myself very lucky to meet her and her agency . lf I would ever need a property I would definitely contact with her again . Ä°f anybody asks me my ...
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Feb 20,2018
Feb 20,2018
0
people found
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this helpful
KFH Wimbledon were very easy to deal with and prompt with their communication, having said that we put in all the leg work to ensure we got the property we wanted and when we wanted it. We were very pleased with the administration work that ...
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Comment on agent fees
I find agent fees excessive regardless of which agent is used, I don't believe KFH to be out of the ordinary though.
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Jan 17,2018
Jan 17,2018
0
people found
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Good evening, my family was very satisfied with the services of the Kinleigh Folkard & Hayward (KFH) agency, very professional, responsible, very good attitude, attentive to the requirements, in just 5-6 days we found a house in the desired place for us.
Especially I want to ...
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Comment on agent fees
Very good
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Aug 15,2017
Aug 15,2017
0
people found
this helpful
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She was always smile and kind whenever we asked so many questions and helped us to find a flat we wanted eventually. I fully recommend her if you want to let in Wimbledon. Khf is well located in central of Wimbledon and there are good ...
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Comment on agent fees
general level
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Aug 02,2017
Aug 02,2017
0
people found
this helpful
this helpful
After contacting 3 estate agents Marta was able to find us a flat that meet all our requirements. She is very pleasant and friendly and explained us all the details to be able to get our ideal flat. Thanks Marta....
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Comment on agent fees
reasonable fees
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May 18,2017
May 18,2017
0
people found
this helpful
this helpful
Whether it's working with rude and/or incompetent staff who pressure you into making snap decisions about a property to being bombarded with unsuitable listings (even after lengthy discussions about your wants/needs), my experience with estate agents has always been negative.
On this occasion, ...
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Comment on agent fees
All agent's fees are high. KFH is no different.
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May 17,2017
May 17,2017
0
people found
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I cannot recommend KFH enough! All the staff were very friendly and extremely efficient. Marta was amazing! She went above and beyond to help us find our dream house! We can't thank you all enough, but in particular, Marta was AMAZING!!!!...
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May 17,2017
May 17,2017
0
people found
this helpful
this helpful
Marta deserves more than 5 stars! She helped us find our perfect home, and we can't thank her enough for her dedication! She went over and beyond!!...
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Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
Although I found a property elsewhere, I would highly recommend Marta as a lettings estate agent. Marta contacted me everyday with relevant properties and always found time to show me round them and make it a more relaxed experience, rather than a pushy sales approach, ...
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Comment on agent fees
No comment on Agents fees
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Feb 09,2017
Feb 09,2017
1
people found
this helpful
this helpful
They manage one of my properties and I have to say, they're a bunch of incompetent and useless people. Can't wait till we take over the rights to manage and get rid of them. They never respond to emails let alone manage the block....
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Comment on agent fees
Rip off.
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Jan 25,2017
Jan 25,2017
0
people found
this helpful
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Marta is quite exceptional - she is professional, and knowledgeable, friendly and thorough as well as patient. I sent her a list of my requirements as well as budget and she provided me with as close matches as were available and managed all of my ...
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N/A
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Dec 23,2016
Dec 23,2016
0
people found
this helpful
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The service and professionalism we received from the staff at KFH was first class. Marta - in particular, listened to our requirements including budget, location and type of dwelling and only showed us properties that met our brief. She was patient and prioritised our desire ...
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Comment on agent fees
Would support a reduction in fees across entire real estate industry. Need to make fees reasonable and would be better to pay deposit or holding fees that are fully refundable.
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Nov 29,2016
Nov 29,2016
0
people found
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Absolutely amazing service from Marta! She went the extra mile for us to fine a place within a short time. thank you!...
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Sep 30,2016
Sep 30,2016
0
people found
this helpful
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The first time I met with Marta (from the Wimbledon branch) I knew I was in good hands.She is very professional, very prompt with regards to time keeping for appointments, and generally has a very pleasant manner.
She understood exactly what I was looking ...
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n/a
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Mar 03,2016
Mar 03,2016
0
people found
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Very helpful during our move, even though there were many problems. Adrian gave us full support and we finally have the keys,
He is very efficient and pays lots of attention to detail to ensure all aspects of the process is secure....
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Mar 01,2016
Mar 01,2016
2
people found
this helpful
this helpful
Rude, incompetent, unprofessional and cowardly. I implore anyone to think twice before using Kinkeigh block management services. I have been shouted at and sworn at during the course of my license to alter being issued by Kinleigh who has the RTM. My account is being ...
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What agent could do to change your mind?
Agent is not worth payingAttached Filesnbsp;
Comment on agent fees
Agent is not worth paying
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Aug 21,2015
Aug 21,2015
2
people found
this helpful
this helpful
They are a bunch of incompetent, unprofessional, dishonest agents with really bad communication skills, and maybe we are lucky that it turned out at the beginning and not after having a contract with them. With these working morals, we will surely avoid KFH as our ...
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May 08,2015
May 08,2015
1
people found
this helpful
this helpful
These guys are great until something goes wrong. Pretty much the same for every company, you can never tell how good they are until something goes wrong and you need them to sort something out.
I was in this position recently, a few things happened, ...
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What agent could do to change your mind?
You could actually be nice, and if things are your fault, do what you can to make it better, not grudgingly do the minimum.Attached Filesnbsp;
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Aug 28,2014
Aug 28,2014
0
people found
this helpful
this helpful
I just wanted to say a big thank you for helping us find the right sale on our property. More importantly, Jessica has been fantastic in the whole process. You understood my concerns with trustinig an agent but Jessica has completely dispelled them. Both my ...
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Nov 13,2013
Nov 13,2013
3
people found
this helpful
this helpful
Please, please do not rent a property that uses KFH as a the property manager. We lived in a house in SW18 for over 18months and always had to fight with KFH. It took them weeks to get anything fixed, un returned calls, chasing emails ...
read full review
read full review
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Oct 26,2013
Oct 26,2013
2
people found
this helpful
this helpful
I believe KFH, specifically the Southfields/Wimbledon office have been over-pricing properties. This particular property (99, Melrose Avenue) was on the market just 2 weeks ago for 765K with Brinkleys, now with KFH at 850K- this is unethical and unprofessional. The seller also stated that they had ...
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What agent could do to change your mind?
They need to be honest and stop distorting the market and the economy in general.Attached Filesnbsp;
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Aug 20,2013
Aug 20,2013
1
people found
this helpful
this helpful
I recently bought a flat through KFH Wimbledon offices. I dealt with Rob from start to finish. I felt he was a genuine and honest sales person who wanted to ensure the transaction went through smoothly for both parties. There was no morally dubious "game ...
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Oct 05,2012
Oct 05,2012
5
people found
this helpful
this helpful
KFH are all about the landlord in my opinion. Customer service is very poor. Their fees are extortionate and i will never use their services again. I feel queries are not handled well, response times are dependant on the member of staff and the attitude ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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