“I have never had such an absurd, terrible exp......”
1 Star Review
Oct 18,2019
By:
'Jolanta'
Oct 18,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE23
Lettings (as a Tenant)
Postcode: SE23
1
people found
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I have never had such an absurd, terrible experience with an agency.
KFH is simply ridiculous, unprofessional, unfair, they don't have an evidence they should keep, they charge for "faults" of a tenant, that never took place, they are slow in responding, or even ignore ...
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1
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“London's worst Managing Agent?...”
1 Star Review
Nov 04,2018
By:
'FTW'
Nov 04,2018
Services: Property Management
Would you recommend?: No
Postcode: E1W
Property Management
Postcode: E1W
6
people found
this helpful
We use KFH Block Management for our property in Wapping. They are reluctant to do anything. Probably because when they do they get it wrong. I could provide details but there is not enough space....
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Comment on agent fees
RIP off
6
people found
this helpful
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5 Star Review
May 30,2018
By:
'Gizem'
May 30,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Lettings (as a Tenant)
Postcode: NW6
1
people found
this helpful
I would like to thank Dear Martha from KFH ' s Wimbledon Branch Office . I am feeling myself very lucky to meet her and her agency . lf I would ever need a property I would definitely contact with her again . İf anybody asks me my ...
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1
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“KFH Wimbledon were very easy to deal with and prompt ......”
3 Star Review
Feb 20,2018
By:
'Wimbledon'
Feb 20,2018
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: SW19
0
people found
this helpful
KFH Wimbledon were very easy to deal with and prompt with their communication, having said that we put in all the leg work to ensure we got the property we wanted and when we wanted it. We were very pleased with the administration work that ...
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Comment on agent fees
I find agent fees excessive regardless of which agent is used, I don't believe KFH to be out of the ordinary though.
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“Good evening, my family was very satisfied with the services ......”
5 Star Review
Jan 17,2018
By:
'Maria'
Jan 17,2018
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: SW20
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: SW20
0
people found
this helpful
Good evening, my family was very satisfied with the services of the Kinleigh Folkard & Hayward (KFH) agency, very professional, responsible, very good attitude, attentive to the requirements, in just 5-6 days we found a house in the desired place for us.
Especially I want to ...
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Comment on agent fees
Very good
0
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“She was always smile and kind whenever we asked so ......”
4 Star Review
Aug 15,2017
By:
'Heymi'
Aug 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: SW19
0
people found
this helpful
She was always smile and kind whenever we asked so many questions and helped us to find a flat we wanted eventually. I fully recommend her if you want to let in Wimbledon. Khf is well located in central of Wimbledon and there are good ...
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Comment on agent fees
general level
0
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“After contacting 3 estate agents Marta was able to find us ......”
5 Star Review
Aug 02,2017
By:
'Dipak'
Aug 02,2017
Services: Lettings (as a Tenant)
Rent PCM: £2450
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £2450
Postcode: SW19
0
people found
this helpful
After contacting 3 estate agents Marta was able to find us a flat that meet all our requirements. She is very pleasant and friendly and explained us all the details to be able to get our ideal flat. Thanks Marta....
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Comment on agent fees
reasonable fees
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“Whether it's working with rude and/or incompetent staff who ......”
4 Star Review
May 18,2017
By:
'Graham'
May 18,2017
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: SW20
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: SW20
0
people found
this helpful
Whether it's working with rude and/or incompetent staff who pressure you into making snap decisions about a property to being bombarded with unsuitable listings (even after lengthy discussions about your wants/needs), my experience with estate agents has always been negative.
On this occasion, ...
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Comment on agent fees
All agent's fees are high. KFH is no different.
0
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“I cannot recommend KFH enough! All the staff were very ......”
5 Star Review
May 17,2017
By:
'Jen'
May 17,2017
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SW19
0
people found
this helpful
I cannot recommend KFH enough! All the staff were very friendly and extremely efficient. Marta was amazing! She went above and beyond to help us find our dream house! We can't thank you all enough, but in particular, Marta was AMAZING!!!!...
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0
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“Marta deserves more than 5 stars! She helped us find our ......”
5 Star Review
May 17,2017
By:
'Cathy'
May 17,2017
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SW19
0
people found
this helpful
Marta deserves more than 5 stars! She helped us find our perfect home, and we can't thank her enough for her dedication! She went over and beyond!!...
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0
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“Although I found a property elsewhere, I would highly recommend ......”
5 Star Review
Apr 12,2017
By:
'Ewen'
Apr 12,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NA
Lettings (as a Tenant)
Postcode: NA
0
people found
this helpful
Although I found a property elsewhere, I would highly recommend Marta as a lettings estate agent. Marta contacted me everyday with relevant properties and always found time to show me round them and make it a more relaxed experience, rather than a pushy sales approach, ...
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Comment on agent fees
No comment on Agents fees
0
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“They manage one of my properties and I have to ......”
1 Star Review
Feb 09,2017
By:
'KC'
Feb 09,2017
Services: They manage our building
Would you recommend?: No
Postcode: SE16
They manage our building
Postcode: SE16
1
people found
this helpful
They manage one of my properties and I have to say, they're a bunch of incompetent and useless people. Can't wait till we take over the rights to manage and get rid of them. They never respond to emails let alone manage the block....
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Comment on agent fees
Rip off.
1
people found
this helpful
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“Marta is quite exceptional - she is professional, and knowledgeable, ......”
5 Star Review
Jan 25,2017
By:
'Les'
Jan 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: SW19
0
people found
this helpful
Marta is quite exceptional - she is professional, and knowledgeable, friendly and thorough as well as patient. I sent her a list of my requirements as well as budget and she provided me with as close matches as were available and managed all of my ...
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Comment on agent fees
N/A
0
people found
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“The service and professionalism we received from the staff at ......”
4 Star Review
Dec 23,2016
By:
'Con,'
Dec 23,2016
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: SW19
0
people found
this helpful
The service and professionalism we received from the staff at KFH was first class. Marta - in particular, listened to our requirements including budget, location and type of dwelling and only showed us properties that met our brief. She was patient and prioritised our desire ...
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Comment on agent fees
Would support a reduction in fees across entire real estate industry. Need to make fees reasonable and would be better to pay deposit or holding fees that are fully refundable.
0
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“Absolutely amazing service from Marta! She went the extra mile ......”
5 Star Review
Nov 29,2016
By:
'Ed'
Nov 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Postcode: SW19
0
people found
this helpful
Absolutely amazing service from Marta! She went the extra mile for us to fine a place within a short time. thank you!...
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0
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“The first time I met with Marta (from the Wimbledon ......”
5 Star Review
Sep 30,2016
By:
'Lisa'
Sep 30,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW16
Lettings (as a Tenant)
Postcode: SW16
0
people found
this helpful
The first time I met with Marta (from the Wimbledon branch) I knew I was in good hands.She is very professional, very prompt with regards to time keeping for appointments, and generally has a very pleasant manner.
She understood exactly what I was looking ...
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Comment on agent fees
n/a
0
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“Very helpful during our move, even though there were many ......”
5 Star Review
Mar 03,2016
By:
'Dcal'
Mar 03,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW19
Lettings (as a Tenant)
Postcode: SW19
0
people found
this helpful
Very helpful during our move, even though there were many problems. Adrian gave us full support and we finally have the keys,
He is very efficient and pays lots of attention to detail to ensure all aspects of the process is secure....
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“Rude, incompetent, unprofessional and cowardly. I implore anyone to think ......”
1 Star Review
Mar 01,2016
By:
'Lesley'
Mar 01,2016
Services: Property Management
Sold price: £385
Would you recommend?: No
Postcode: SE16
Property Management
Sold price: £385
Postcode: SE16
2
people found
this helpful
Rude, incompetent, unprofessional and cowardly. I implore anyone to think twice before using Kinkeigh block management services. I have been shouted at and sworn at during the course of my license to alter being issued by Kinleigh who has the RTM. My account is being ...
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What agent could do to change your mind?
Agent is not worth paying
Attached Filesnbsp;
Comment on agent fees
Agent is not worth paying
2
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“They are a bunch of incompetent, unprofessional, dishonest agents with ......”
1 Star Review
Aug 21,2015
By:
'neveragainkfh'
Aug 21,2015
Services: Lettings (Prospective customer)
Rent PCM: £1650
Would you recommend?: No
Postcode: SW19
Lettings (Prospective customer)
Rent PCM: £1650
Postcode: SW19
2
people found
this helpful
They are a bunch of incompetent, unprofessional, dishonest agents with really bad communication skills, and maybe we are lucky that it turned out at the beginning and not after having a contract with them. With these working morals, we will surely avoid KFH as our ...
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2
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“These guys are great until something goes wrong. Pretty much ......”
2 Star Review
May 08,2015
By:
'Ryan'
May 08,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW19
Lettings (as a Tenant)
Postcode: SW19
1
people found
this helpful
These guys are great until something goes wrong. Pretty much the same for every company, you can never tell how good they are until something goes wrong and you need them to sort something out.
I was in this position recently, a few things happened, ...
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What agent could do to change your mind?
You could actually be nice, and if things are your fault, do what you can to make it better, not grudgingly do the minimum.
Attached Filesnbsp;
1
people found
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“I just wanted to say a big thank you for ......”
5 Star Review
Aug 28,2014
By:
'Dean'
Aug 28,2014
Services: Sales (as a Vendor)
Sold price: £785000
Would you recommend?: No
Postcode: SW19
Sales (as a Vendor)
Sold price: £785000
Postcode: SW19
0
people found
this helpful
I just wanted to say a big thank you for helping us find the right sale on our property. More importantly, Jessica has been fantastic in the whole process. You understood my concerns with trustinig an agent but Jessica has completely dispelled them. Both my ...
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0
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“Please, please do not rent a property that uses KFH ......”
1 Star Review
Nov 13,2013
By:
'Unhappy'
Nov 13,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW18
Lettings (as a Tenant)
Postcode: SW18
3
people found
this helpful
Please, please do not rent a property that uses KFH as a the property manager. We lived in a house in SW18 for over 18months and always had to fight with KFH. It took them weeks to get anything fixed, un returned calls, chasing emails ...
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3
people found
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“I believe KFH, specifically the Southfields/Wimbledon office have been ......”
1 Star Review
Oct 26,2013
By:
'Customer'
Oct 26,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW19
Sales (Prospective customer)
Postcode: SW19
2
people found
this helpful
I believe KFH, specifically the Southfields/Wimbledon office have been over-pricing properties. This particular property (99, Melrose Avenue) was on the market just 2 weeks ago for 765K with Brinkleys, now with KFH at 850K- this is unethical and unprofessional. The seller also stated that they had ...
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What agent could do to change your mind?
They need to be honest and stop distorting the market and the economy in general.
Attached Filesnbsp;
2
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“I recently bought a flat through KFH Wimbledon offices. I ......”
5 Star Review
Aug 20,2013
By:
'Mohammed'
Aug 20,2013
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW20
Sales (as a Buyer)
Postcode: SW20
1
people found
this helpful
I recently bought a flat through KFH Wimbledon offices. I dealt with Rob from start to finish. I felt he was a genuine and honest sales person who wanted to ensure the transaction went through smoothly for both parties. There was no morally dubious "game ...
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1
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“KFH are all about the landlord in my opinion. Customer ......”
1 Star Review
Oct 05,2012
By:
'P'
Oct 05,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
KFH are all about the landlord in my opinion. Customer service is very poor. Their fees are extortionate and i will never use their services again. I feel queries are not handled well, response times are dependant on the member of staff and the attitude ...
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5
people found
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