Nov 20,2013
By: 'S Gyll'
Nov 20,2013
0 people found
this helpful
I moved into one of their flats in Pimlico in October. After a series of emails and phone calls I sealed the deal and went to pick up the keys. The staff were extremely friendly, offered me a drink and made polite conversation. I signed, picked up the keys and a lightbulb they had bought for me to take since one had gone out in the flat.

The flat was very well presented, tidy and amazingly furnished with everything from a sofa to cutlery. It had been cleaned professionally and looked great! Unfortunately, a few days into my tenancy, I received word that I was to be relocated. Panicking, I emailed Adam to explain and he called me back promptly.

Despite the fact that I was no longer a customer of theirs, Adam and Maria treated me with more kindness and empathy than I could ever have expected. The first message from Maria regarding viewings was ended with ¢â‚¬Å“Please don't fret!¢â‚¬Â From there on, I received constant updates and the flat was re-let in just under two weeks. Adam gave me a clear date on which I should be vacated and a very clear breakdown of the fees I had to pay. The best part, for me, is that nothing was kept from me, no hidden fees were suddenly revealed. I was told at the beginning that I would have to pay early termination fees and exactly what that involved.

I moved out and am now relocated happily. If I ever move to London again, I sincerely hope I will rent or buy through the team at Zach Knightons once again. Their bespoke, friendly service is the best I've ever received and I highly recommend them to anybody looking to live in the Pimlico area. They were friendly, helpful, honest and extremely accommodating to a troublesome customer!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Zach Knightons Estate Agents

10 Greycoat Place Victoria, London
Greater London

0207 821 8333

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home