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Nov 19,2013
Nov 19,2013
10
people found
this helpful
this helpful
Premier have acted as our Managing Agent since March 2013. Their response time in answering queries via email has been very poor and in many cases they do not reply at all. I feel their knowledge of the Property Management business is poor in comparison to other agents that I have been involved in. I have had reason to send them a Formal Letter of Complaint which has gone over 8 weeks and still no reply.
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Latest Reviews
10th Oct 2014
reviewed by 'Frustrated'
28th May 2014
reviewed by 'unhappy'
10th Mar 2014
reviewed by 'unhappy'
19th Nov 2013
reviewed by 'Michel'
Opening Hours
Address
Premier Management Partners
Churchill House, 137 Brent Street
Hendon,London
Greater London
NW4 4DJ
0208 457 2955
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Oct 10,2014
Oct 10,2014
6
people found
this helpful
this helpful
I can concur with everything written by the previous reviewers. Their staff are ineffectual and make too many mistakes. Their operations team are based in South Africa and the service provided is poor. The directors are arrogant and conceited and will never accept when they ...
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May 28,2014
May 28,2014
6
people found
this helpful
this helpful
Premier manage the estate I live in. I have had reason to contact them on a number of occasions and have found them very slow to answer either e-mails or phone calls - up to 10 reminders, they have also been duplicitous and bullying in their ...
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Mar 10,2014
Mar 10,2014
8
people found
this helpful
this helpful
Premier 'Management' are incompetent, unprofessional, unhelpful and if you ever get the RARE chance to speak to one of the main contacts, they are patronising and wholly ill-informed. They have been promoted as a 'local' (London) company but their admin and 'hotline' appear to be ...
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Jan 30,2014
Jan 30,2014
8
people found
this helpful
this helpful
Their incompetency is beyond belief, almost a joke. They cannot manage anything right and just mess things up. Since they came in to manage our estate, things have been really bad. I wish we could terminate the contract with them immediately....
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Nov 19,2013
Nov 19,2013
10
people found
this helpful
this helpful
Premier have acted as our Managing Agent since March 2013. Their response time in answering queries via email has been very poor and in many cases they do not reply at all. I feel their knowledge of the Property Management business is poor in comparison to ...
read full review
read full review
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Complaints Procedure
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