Nov 19,2013
By: 'Youngprofessionalcouple'
Nov 19,2013
21 people found
this helpful
Was a tenant for 2 years, everything fine until we came to move out. The staff are rude and incompetent, try every tactic to drain your security deposit including charging you twice for contract fees you have already paid. On handing in our notice we were told that we would be charged for four months notice rather than the contractual two months. We are taking the matter to arbitration and making a complaint to the financial ombudsman as their complaint process is a matter of fobbing off and talking over the top of you. Avoid these s*******s at all costs.
Was this helpful? Yes
By: Update from Agent
Apr 22, 2014
Our landlord client was successful at arbitration and achieved a higher settlement than we had previously recommended. Had this tenant listed to us and taken our advice they would have been financially better off.
By: unhappy
Nov 29, 2013
We have contacted our solicitors about these tenants as we know exactly who they are. We are a highly professional ARLA, NAEA & NALS registered agent who always act fairly and very well within the law. There is an ongoing deposit dispute which we have agreed to take to arbitration through TDS but these people have done nothing but threaten us and abuse our staff. We will now be looking into a legal case for slander. Our other reviews speak for themselves.

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Rogers & Partners

45 Bridgnorth Road Compton, Wolverhampton
West Midlands


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