Nov 19,2013
By: 'Rymlia'
Nov 19,2013
6 people found
this helpful
Beware the terms of the tenancy agreements and ensure you cap the number of year Lauristons can claims fees. After finding a tenant and undertaking the various checks Lauristons are quite content with never contacting the landlord or tenant on renewal and just issuing statements for fees on services not rendered.
What agent could do to change your mind?
The industry should bring in fixed fee tenancy services or alternatively reduce the % charged over the course of the agreement (8%, 6%, 4% etc).
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Was this helpful? Yes
By: Alex Vinter
Nov 21, 2013
Thank you for your review. The terms that were agreed and signed at the beginning of the tenancy clearly stated a fee would be due for the lifetime of the tenure, this was discussed a few times during the tenancy and renewal fees were since paid each time. You were contacted at various points over the period of each tenancy/renewal period to discuss the renewal, to arrange renewal of the TDS registration and to chase up a copy of the updated gas test. You managed the tenancy, collected the rent and you elected to take care of the renewal contracts yourselves, despite our offers to draw it up for you. We cannot force you to use our agreement, especially if you want to do this yourself, but fees will continue to be due for the duration of the tenancy as per our original agreement. I note you quote the Foxtons case with the OFT, but this ruling has often been misunderstood. Foxtons were attempting to charge new owners renewal fees where the buyer inherited a tenant, and had terms that were misleading. This is not a case such as that, and our terms are written very clearly in plain English, and have been tested is cases such as this in the Courts, by Trading Standards, ARLA and TPOS and have been deemed to be clear and fair.

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