Grants Independent Estate Agents - Addlestone, KT15
128 reviews
4.9/5 rating
- 90% valuation accuracy
- 99% recommend
- 100% fee satisfaction
Nov 18,2013
Nov 18,2013
1
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In a poor property market it took a year to sell my property.
I was abroad throughout the whole process and there were MANY challenges of which some are not the responsibility of an estate agent - difficult and unreliable tenants with whom Kevin and Stuart tried to arrange viewings...and many times the tenants just didn\'t pitch while the potential buyers and either Kevin/Stuart stood outside the front door, a challenging relationship with the letting company with whom Stuart/Kevin dealt with directly, one offer which fell through, organising keys for viewings, unlocking of flat for builders/workers.
Throughout all of this I can honestly say that both Kevin and Stuart always remained professional. We mainly communicated via e-mail and not once did I notice a hint of impatience. They were always friendly and in control and always replied swiftly to e-mails, sometimes late at night - being far away and always being kept in the loop made these very stressful circumstances so much more bearable and I don\'t think I could have carried on with the sale after the first offer fell through if it were not for these guys.
I will highly recommend them to anyone who is looking so sell a property as I know for a fact that they will go the extra mile and also make every effort to make the process as painless as possible.
It\'s difficult to express my gratitude in these 2 words, but Thank You, Stuart and Kevin for everything.
I was abroad throughout the whole process and there were MANY challenges of which some are not the responsibility of an estate agent - difficult and unreliable tenants with whom Kevin and Stuart tried to arrange viewings...and many times the tenants just didn\'t pitch while the potential buyers and either Kevin/Stuart stood outside the front door, a challenging relationship with the letting company with whom Stuart/Kevin dealt with directly, one offer which fell through, organising keys for viewings, unlocking of flat for builders/workers.
Throughout all of this I can honestly say that both Kevin and Stuart always remained professional. We mainly communicated via e-mail and not once did I notice a hint of impatience. They were always friendly and in control and always replied swiftly to e-mails, sometimes late at night - being far away and always being kept in the loop made these very stressful circumstances so much more bearable and I don\'t think I could have carried on with the sale after the first offer fell through if it were not for these guys.
I will highly recommend them to anyone who is looking so sell a property as I know for a fact that they will go the extra mile and also make every effort to make the process as painless as possible.
It\'s difficult to express my gratitude in these 2 words, but Thank You, Stuart and Kevin for everything.
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