Charles Hamilton Estates
London, E14
2.1/5, 8 reviews
25% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction

“Charles Hamilton are one of the worst agents I've ever ......”

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Nov 17,2013
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By: 'AngryCharlesHamiltonTenant'
Nov 17,2013
6 people found
this helpful
Charles Hamilton are one of the worst agents I've ever had to deal with (and in 7 years in London, I've dealt with a lot!). They are so useless that they tried to charge us bills meant for the landlord, we didn't receive our inventory back until 3 months into the tenancy (only because we chased) etc etc, and NOW, nearly 3 months after the tenancy ended and ignoring all of our requests to get our deposit back and us having to get a loan (we need our money), we're having to get a solicitor involved through the Deposit Protection Scheme. No one there cares about tenants, only money....useless and highly unethical treatment of customers. Don't use unless you really, really need to.
What agent could do to change your mind?
We've given them too many chances - they just ignored nearly every communication we had with them, including our requests for getting our deposit back.
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Opening Hours
Address

Charles Hamilton Estates
17 Ensign House Admirals Way
Canary Wharf,London
Greater London
E14 9XQ
0208 2111111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 25% £1,000 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“"Huma" is a walking red flag. Upon meeting he......”

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Jan 18,2021
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By: 'Sinead'
Jan 18,2021
0 people found
this helpful
"Huma" is a walking red flag. Upon meeting her, you'll know straight away that she's haphazard at best. I overlooked this flag, due to desperation to find somewhere to live. I came out relatively unscathed, due to knowing my rights. However, had I not she ...
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“Avoid at all costs, absolutely awful...”

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Mar 30,2018
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By: 'Jamie'
Mar 30,2018
0 people found
this helpful
My partner rented through Charles Hamilton estates. It was the poorest estate agent we have come across and I would avoid using Charles Hamilton at all costs. The estate agent fixed absolutely nothing whilst my partner had a tenancy, for example leaving extensive mound untreated ...
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Comment on agent fees
Extremely expensive and not worth the money.
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“AVOID LIKE THE PLAGUE. Charles Hamilton is not a person, ......”

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Jun 12,2017
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By: 'Annoyed'
Jun 12,2017
1 people found
this helpful
AVOID LIKE THE PLAGUE. Charles Hamilton is not a person, he is fabricated - this company is run by a woman called Humma Zubair. *. We had to take her to tribunal to get back our own money. I am about to take her to court ...
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Comment on agent fees
They charged us twice for check in / check out - which is illegal, but snuck it in with a load of other fees. They are manipulative. The charges are an outrage - and against the law.
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“Possible the worst estate agent there is on this planet. ......”

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Sep 07,2015
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By: 'L.'
Sep 07,2015
4 people found
this helpful
Possible the worst estate agent there is on this planet. The story begins with me rented my property through this agency and at the end of the tenant's 1 year contract, the agents of this company asked me to extent the contract by another 2 months because ...
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What agent could do to change your mind?
Nothing they can do will change my mind with such unprofessionals.
Attached Filesnbsp;
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“Charles Hamilton are one of the worst agents I've ever ......”

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Nov 17,2013
Minithumbdown
By: 'AngryCharlesHamiltonTenant'
Nov 17,2013
6 people found
this helpful
Charles Hamilton are one of the worst agents I've ever had to deal with (and in 7 years in London, I've dealt with a lot!). They are so useless that they tried to charge us bills meant for the landlord, we didn't receive our inventory back ...
read full review
What agent could do to change your mind?
We've given them too many chances - they just ignored nearly every communication we had with them, including our requests for getting our deposit back.
Attached Filesnbsp;
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“I have been very impressived with the high degree of ......”

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Sep 13,2013
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By: 'Michael'
Sep 13,2013
2 people found
this helpful
I have been very impressived with the high degree of professionalism the lettings team have demonstrated in sourcing and securing good quality tenants for my property. As a first time landlord they have been fantastic at walking me through the process providing valuable advice on ...
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“Very happy with the level of service that i recieved ......”

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May 09,2013
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By: 'Daniel'
May 09,2013
4 people found
this helpful
Very happy with the level of service that i recieved from Rhys at charles hamilton; when relocating to london he showed me properties only in my requirements and took alot of time out to find me the right property at the right price and made ...
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“Unhelpful person. I have raised a couple of issues. The ......”

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Oct 22,2012
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By: 'Vojta'
Oct 22,2012
1 people found
this helpful
Unhelpful person. I have raised a couple of issues. The only issue she was able to sort out was a window, which dropped out of its frame and a new mattress. What happened was that our boiler went wrong in a way that we had ...
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What agent could do to change your mind?
At the begining (viewings and contract sign off) they are very friendly and responsive. Later on they ignore you or sending unhelpful replies. I wouldn't deal with them any more.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Charles Hamilton Estates, London E14 9XQ


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