Eddisonwhite Ltd
Colliers Wood, London, SW19
4.5/5, 71 reviews
92% recommended
94% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
69% lettings fee satisfaction

“Although Eddisonwhite Ltd were working for the vendor and not ......”

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Nov 11,2010
Minithumbup
By: 'Becky Adams'
Nov 11,2010
2 people found
this helpful
Although Eddisonwhite Ltd were working for the vendor and not for me I felt they were helpful and efficient with all my enquiries. They helped me move forward as quickly as possible and I didn't feel like they were just trying to make a sale which is nice! They helped me find a lovely flat and I would definitely use them again.
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Opening Hours
Address

Eddisonwhite Ltd
34 Christchurch Road
Colliers Wood,London
Greater London
SW19 2NX
020 8540 9828

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £208,000 £470,850
Lettings 100% 69% £950 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 2 6 3 32 0 15 0 3 1
Areas covered
  • SW19 1
  • Colliers Wood
  • SW19 2
  • CR4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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“Fantastic service from Emma Brundle, who sold......”

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Sep 30,2020
Minithumbup
By: 'Caroline Hughes'
Sep 30,2020
0 people found
this helpful
Fantastic service from Emma Brundle, who sold our London flat really quickly and was incredibly efficient throughout. Great advice in achieving a high price for our property too...
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“The worst experience I have ever had with an ......”

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Jul 09,2020
Minithumbdown
By: 'Kwadjo Ahenkorah'
Jul 09,2020
0 people found
this helpful
The worst experience I have ever had with an agency, at the end of the tenancy they will try to worm every last penny from you ....
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“I was misled and scammed...”

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May 08,2019
Minithumbup
By: 'Frank'
May 08,2019
0 people found
this helpful
I was misled and scammed by this agent. I am looking to make contact with other victims so that together we are able to ensure he is held accountable and pays back the money owed to victims. If you too have been a victim please ...
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By: Frank
Aug 23, 2019
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Reference check costs you £30, you don't show results even when failed and so I'm sure you see this often. ...

“Excellent Letting Service...”

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May 07,2019
Minithumbup
By: 'M CRADDOCK'
May 07,2019
0 people found
this helpful
Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in terms of viewings and feedback was excellent and recently secured a new tenancy just 3 days after my previous tenant vacated and at an increased rent. ...
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Comment on agent fees
competitive
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“Sale and purchase review...”

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Feb 26,2019
Minithumbup
By: 'Jo Green'
Feb 26,2019
2 people found
this helpful
Matt went above and beyond to help us with our sale and purchase. We are really grateful in particular that he stepped in to deal with our sale when another agent jeopardised the transaction. I'm not sure it would of all gone through without Matts ...
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Comment on agent fees
Good
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“Incompetent and irresponsible...”

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Aug 01,2018
Minithumbdown
By: 'C Betts'
Aug 01,2018
0 people found
this helpful
Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me that my tenants was moving out until the keys were returned to them. When I asked what compensation they would offer to remedy the situation, ...
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By: Richard Eddison
Aug 22, 2019
View all comments (1)
Cynthia, We did make a mistake, admitted responsibility, and reprimanded the staff member as this is not the standard of work we expect. By way of compensation we offered to dramatically reduce our fee but wouldn't do the work for nothing. Sorry it didn't work out but we have learnt a valuable lesson. ...

“All the staff I've spoken to over the phone were ......”

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Nov 07,2017
Minithumbup
By: 'Sarah Oram'
Nov 07,2017
2 people found
this helpful
All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ease. They managed my rented property for years and during the sale, they sold it for me at a price that I was very happy ...
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Comment on agent fees
Fantastic for the service that they provide
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“Holly has been extremely helpful and professional in all her ......”

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Nov 02,2017
Minithumbup
By: 'Charlotte Duckworth'
Nov 02,2017
2 people found
this helpful
Holly has been extremely helpful and professional in all her work managing my tenanted property. Recently, she had to go above and beyond in order to assist in my remortgaging the property and she was courteous and efficient throughout the process, even when things got ...
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“I have been dealing with Eddison White for a long ......”

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Oct 29,2017
Minithumbup
By: 'SarahG'
Oct 29,2017
2 people found
this helpful
I have been dealing with Eddison White for a long time now and have had no problems with them. They have dealt with queries in a professional and quick manner. I have had my proerty let through them for a long number of years and ...
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Comment on agent fees
Average for the industry
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“WORST service from an agency. We have a back log ......”

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Oct 19,2017
Minithumbdown
By: 'Disgusted'
Oct 19,2017
1 people found
this helpful
WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly ...
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Comment on agent fees
Waste of money
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“Turned up to view a property for Let and current ......”

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Oct 05,2017
Minithumbdown
By: 'STAY WELL CLEAR'
Oct 05,2017
0 people found
this helpful
Turned up to view a property for Let and current tenant had not been informed we were coming however kindly let us in as the agent was late. When the agent turned up he proceeded to have an argument with the current tenant in front ...
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Comment on agent fees
£400 NON REFUNDABLE FEES which were not earned in my opinion.
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“An excellent local estate agent. They handled my sale efficiently, ......”

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Sep 22,2017
Minithumbup
By: 'C Connor'
Sep 22,2017
1 people found
this helpful
An excellent local estate agent. They handled my sale efficiently, and were always quick to respond whenever I made contact. They spent many days chasing solicitors, and remained friendly and professional throughout. 100% would recommend them....
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Comment on agent fees
Competitive fees. The lowest fee that I was quoted locally.
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“Compared to another agent we used to buy another property, ......”

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Apr 27,2017
Minithumbdown
By: 'Phil'
Apr 27,2017
4 people found
this helpful
Compared to another agent we used to buy another property, EddisonWhite's added value was null. After almost half a year between the offer acceptation and the exchange of contract, we finally decided to give up. I can give the benefice of the doubt and assume ...
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“Its been a pleasure to have been a tenant at ......”

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Apr 07,2017
Minithumbup
By: 'Ilda Pope'
Apr 07,2017
0 people found
this helpful
Its been a pleasure to have been a tenant at one of your properties very efficient and professional from stat to end of tenancy. Deposit was also issued promptly. Would definitely recommend *****...
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Comment on agent fees
Reasonable
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“We had two places to sell - got three local ......”

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Nov 08,2016
Minithumbup
By: 'JamesG'
Nov 08,2016
0 people found
this helpful
We had two places to sell - got three local estate agents in and chose Eddisonwhite because they came over as the most professional and also I felt Richard in particular was somebody who I could work with well. In the end they sold one ...
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“Excellent efficient service .Very impressed with Kyle Gray.Handled everything ......”

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Sep 21,2016
Minithumbup
By: 'Finally sw19 has a decent agent'
Sep 21,2016
1 people found
this helpful
Excellent efficient service .Very impressed with Kyle Gray.Handled everything perfectly so looking forward to completion and moving in. Sooo much better than Foxtons !! (sw19s worst agent by a contry mile) I switched to these guys and property sorted immediately. highly recommended...
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“Stephen has been amazing at helping me, I cannot speak ......”

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Sep 15,2016
Minithumbup
By: 'Sarah Preston'
Sep 15,2016
1 people found
this helpful
Stephen has been amazing at helping me, I cannot speak more highly of Stephen and the team at Eddison White. Stephen always goes above and beyond with helping me and my property. I would highly recommend him!...
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Comment on agent fees
Good
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“Friendly and professional without any of the estate agent cliché......”

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Sep 12,2016
Minithumbup
By: 'Leila'
Sep 12,2016
1 people found
this helpful
Friendly and professional without any of the estate agent clichés. This is the second time I've let them sell a property for me. Moving house has it stresses so I'm grateful for their calm and positive outlook. Thank you !...
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Comment on agent fees
Very reasonable
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“My property was valued accurately and sold quickly. The sale ......”

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May 25,2016
Minithumbup
By: 'Jo'
May 25,2016
1 people found
this helpful
My property was valued accurately and sold quickly. The sale was a tricky process due to a lease extension, tenancy ending and an unscrupulous buyer who among many other delay tactics dropped his price at the point of exchange. Kyle did a great job of ...
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Comment on agent fees
Very reasonable
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“Nothing was too much trouble or effort and all queries ......”

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Feb 03,2016
Minithumbup
By: 'Westwood'
Feb 03,2016
2 people found
this helpful
Nothing was too much trouble or effort and all queries were dealt with immediately. The team were efficient, very friendly and professional and they reacted immediately to all questions and situations. Best agents we have dealt with in 33 years of buying/selling property...
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Comment on agent fees
Excellent rate for the fees
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“Big thanks to Eddisonwhite Team! Everyone was very helpful throughout ......”

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Jan 21,2016
Minithumbup
By: 'Sandra Melo'
Jan 21,2016
1 people found
this helpful
Big thanks to Eddisonwhite Team! Everyone was very helpful throughout the process. Staff is highly motivated and energetic. Communication at all times was effective and the Sale of my property was a success....
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Comment on agent fees
Good
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“First class and extremely professional service. Always going beyond to ......”

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Jan 20,2016
Minithumbup
By: 'Matt'
Jan 20,2016
1 people found
this helpful
First class and extremely professional service. Always going beyond to help with queries and issues. I'd highly recommend Ruchard and the Team...
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Comment on agent fees
Agents fees very competitive
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“Great service and continuous support throughout the purchase. The solicitors ......”

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Nov 23,2015
Minithumbup
By: 'Lisa'
Nov 23,2015
1 people found
this helpful
Great service and continuous support throughout the purchase. The solicitors were being difficult and really slow; Richard really helped push things along by calling and writing them formal letters. Kept me up to date at every stage even if just to let me know that ...
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“I bought my house from Eddison White 5 years ago and ......”

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Nov 13,2015
Minithumbup
By: 'Jessica Tooby'
Nov 13,2015
1 people found
this helpful
I bought my house from Eddison White 5 years ago and had found them very helpful and friendly, so when I was looking to sell they were the first agents that I considered. They are local to the area, very approachable and responsive. Once I got ...
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Comment on agent fees
Good value compared to other agents
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“Eddison White sold my house for me and the service ......”

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Nov 13,2015
Minithumbup
By: 'Peter Knight'
Nov 13,2015
1 people found
this helpful
Eddison White sold my house for me and the service was excellent. All of the agents were friendly and helpful. There were a few hiccups with a surveyor but Richard & Jack helped get all of us through it and the sale went ahead as planned. ...
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“We found all staff we dealt with helpful and professional, ......”

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Nov 07,2015
Minithumbup
By: 'Janna'
Nov 07,2015
1 people found
this helpful
We found all staff we dealt with helpful and professional, and also patient and understanding when issues slowing completion arose. We would definitely use Eddison White again as we had a good experience buying through them and they have excellent knowledge of the local area ...
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“I can't rate Eddison White highly enough. From our initial ......”

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Oct 05,2015
Minithumbup
By: 'Simon'
Oct 05,2015
1 people found
this helpful
I can't rate Eddison White highly enough. From our initial discussions and evaluation through to the Completion all staff members were courteous, helpful, informative and a joy to work with. Special mention goes to James Johnson who managed our sale from start-to-finish; his knowledge of ...
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“Eddison White have always worked hard to get us new ......”

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Sep 27,2015
Minithumbup
By: 'Rory'
Sep 27,2015
0 people found
this helpful
Eddison White have always worked hard to get us new tenants and have always managed to find new tenants in just a matter of days. They have always managed the signing of contracts and management of check (which is outsourced) with good efficiency so I ...
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“Eddisonwhite very effectively managed the letting of my property for 3 ......”

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May 22,2015
Minithumbup
By: 'Jo'
May 22,2015
0 people found
this helpful
Eddisonwhite very effectively managed the letting of my property for 3 years, so I had no hesitation in choosing them when I decided to sell. The service provided was excellent throughout. This is a small local business, which provides sensible advice and support. Richard and James ...
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“Excellent service from a great sales team. Would happily use ......”

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Mar 27,2015
Minithumbup
By: 'Nick'
Mar 27,2015
0 people found
this helpful
Excellent service from a great sales team. Would happily use them again and recommend them to all. A honest agent which is a rarity....
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Comment on agent fees
N.A
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Eddisonwhite aims to provide the highest standards of service to all their clients, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Nicola Eddison at the address below:
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
Last updated at 9:24 AM 13/02/2017 by allAgents

Awards won by Eddisonwhite Ltd, London SW19 2NX


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