Nov 14,2013
By: 'Nicky rolfe'
Nov 14,2013
0 people found
this helpful
From: nicky rolfe []
Sent: 14 November 2013 11:15
To: Rebecca Williams
Subject: Thank you !

Hi Rebecca,

I just wanted to email to say a massive thank you for all the relentless work you have been doing on behalf of my family.
Our house sale and exchange has become far from easy over the past week and I have been extremely happy with the way you have handled this difficult situation and the constant updates and friendly manner you handled it with.
I really hope that your managers are aware of what a star they have working for them !!
Having worked in customer service fir 10 years I find people are only too happy to write to complain and are not so keen to write to say thank you !!

So thank you Rebecca !

Hopefully we can see light at the end of the tunnel now !

Kind regards
Nicky Rolfe

Sent from my iPhone
Was this helpful? Yes
By: Prospect Estate Agency
Dec 09, 2013
Thank you for your particularly encouraging feedback, much appreciated by Rebecca and the team.

Kind regards

Donna Brown
Support Manager

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