East Ham, London, E6
3.2/5, 11 reviews
55% recommended
100% lettings valuation accuracy
80% lettings fee satisfaction

“Signed an contract for the sale of my house with ......”

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Nov 14,2013
Minithumbdown
By: 'S'
Nov 14,2013
5 people found
this helpful
Signed an contract for the sale of my house with them, initially they were very friendly, I told them that i did not want to use them as a solo agent but at the time Gary one of the sales agent told me that i had to be with them for only 4 weeks and after that if for any reason I felt unhappy that I could take the property away from them. Well I did not read the the whole of the contract and after over 5 weeks and only 2 views and a lot of abuse from them i decided to take away from their hands which in turn another volley of abuse and treats of having to pay their fees even if I sale it with someone. I am extremely unhappy by the way they conduct their business and if I need I'll be taking them to court, but one thing is for sure I'll not pay them a single penny!
What agent could do to change your mind?
Telling the truth stead of so many lies and misleading information, and lack of interest.
Attached Filesnbsp;
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Opening Hours
Address

haart
219 High Street North
East Ham,London
Greater London
E6 1JG
0845 3386352

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 80% £1,050 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 1 1 2 0 1 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales
Latest Properties

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“Sinan was extremely helpful throughout the process. He negotiated for ......”

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Nov 14,2017
Minithumbup
By: 'Jo'
Nov 14,2017
0 people found
this helpful
Sinan was extremely helpful throughout the process. He negotiated for me, updating me at all stages and definitely making me feel that he was doing all he could to secure me a fair deal. He was friendly and approachable, and answered all my questions with ...
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Comment on agent fees
The fees are quite expensive but only comparable to the rest of the market.
Was this helpful? Yes
By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“I was impressed with Sinan's professionalism and commitment to my ......”

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Nov 13,2017
Minithumbup
By: 'Wilton'
Nov 13,2017
0 people found
this helpful
I was impressed with Sinan's professionalism and commitment to my rental in finding the right tenants to suit my exacting specifications. He worked very hard and diligently on this rental for me taking each obstetrical in his stride. I think Hart is very lucky to ...
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Comment on agent fees
Not Bad could be better.
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“Sinan was very helpful, pushing to find a new tenant ......”

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Sep 26,2017
Minithumbup
By: 'Walter'
Sep 26,2017
0 people found
this helpful
Sinan was very helpful, pushing to find a new tenant for my flat. Hopefully the tenant is happy and thanks Haart for all your good work. It was a bit slow to start with arranging viewings, but in the end Sinan found a new tenant ...
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Comment on agent fees
Standard fees for finding a tenant and managing the property. Some flexibility in fees would be nice, but at the end of the day, Sinan secured a tenant at a good rent, so I am happy. Better to have a tenant than a void.
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“Have just bought a property through them. Great Professional team, ......”

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Jun 16,2017
Minithumbup
By: 'Jin'
Jun 16,2017
0 people found
this helpful
Have just bought a property through them. Great Professional team, well managed and efficient from viewing to following up to exchange & completion. Will defo recommend them for further requirements....
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By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“i rent property from them since 3 years and they are ......”

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Nov 29,2016
Minithumbdown
By: 'saima'
Nov 29,2016
0 people found
this helpful
i rent property from them since 3 years and they are relay relay BAD about repair My home electric is not working since yester day made complain 3 time but no replay are fix problem they never fix any problem on time in past...
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By: Ross
Nov 30, 2016
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Hi Saima, We're sorry to hear about your poor experience with our East Ham Branch. Please email in all the details to help@haart.co.uk so we may investigate. Regards Ross ...

“My wife and I have been very satisfied with the ......”

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May 19,2015
Minithumbup
By: 'Len'
May 19,2015
0 people found
this helpful
My wife and I have been very satisfied with the level of service that we have received from the east ham branch of your agency. the guys who were involved with sale of our property were very helpful, very efficient and friendly. they have made ...
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By: Customer Relations Manager
May 27, 2015
View all comments (1)
Hi Len Glensman, Thank you for your lovely review, we have enjoyed hearing about your experience and the service you received from our East Ham branch. All the best for the future! Melanie Smith Customer Relations Manager ...

“This company is absolutely rubbish. Strongly recommend you not to ......”

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Feb 08,2015
Minithumbdown
By: 'Danny'
Feb 08,2015
4 people found
this helpful
This company is absolutely rubbish. Strongly recommend you not to use this agency if you are buying a house. We had a terrible experience when trying to buy a flat through them in Forest Gate. From the very first viewing they were lying about the ...
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By: Customer Relations Manager
Feb 19, 2015
View all comments (1)
Dear Danny We are really sorry to hear about your experience and the issues you faced. Customer service is extremely important to us and I would like the opportunity to look into this for you. Please can you drop me an email to help@haart.co.uk so I can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“Rasik Bhudia was courteous from the moment that I walked ......”

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Sep 25,2014
Minithumbup
By: 'Chris'
Sep 25,2014
0 people found
this helpful
Rasik Bhudia was courteous from the moment that I walked into the office and was told he would be the man I needed to consult. He took my instruction to sell the property in a minimum of time and with no fuss, and over the ...
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Comment on agent fees
Surprised and pleased by the lack of them!
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“Had a meeting with English manageress-she seemed very nice and ......”

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Jun 11,2014
Minithumbdown
By: 'Dr'
Jun 11,2014
3 people found
this helpful
Had a meeting with English manageress-she seemed very nice and professional. She took photos and I showed her the description I wished her to use-she completly ignored it and placed her own rather bland and non descript ad on Zoopla and Right Move. She didn't ...
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What agent could do to change your mind?
Unprofessional.
Attached Filesnbsp;
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By: Customer Relations Manager
Jun 12, 2014
View all comments (1)
Dear Dr Parmar, We are really sorry to hear about your experience and the service you received. We would like the opportunity to look in to this for you - please email the full details to customercare@haart.co.uk Many thanks, Melanie Smith, Customer Relations Manager. ...

“Signed an contract for the sale of my house with ......”

Share on :
Nov 14,2013
Minithumbdown
By: 'S'
Nov 14,2013
5 people found
this helpful
Signed an contract for the sale of my house with them, initially they were very friendly, I told them that i did not want to use them as a solo agent but at the time Gary one of the sales agent told me that i ...
read full review
What agent could do to change your mind?
Telling the truth stead of so many lies and misleading information, and lack of interest.
Attached Filesnbsp;
Was this helpful? Yes

“If anyone uses haarts or spicer mccoll just remember that ......”

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Dec 15,2011
Minithumbdown
By: 'Ionicj'
Dec 15,2011
9 people found
this helpful
If anyone uses haarts or spicer mccoll just remember that if you remove your property from sale, they will charge you £150 + vat. I was with them for nearly 6 months and in that time they only sent round 4 people, 1 made an offer which I excepted, then ...
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What agent could do to change your mind?
Sell my house or at least make sure that prospective viewers were able to get a mortgage.
Attached Filesnbsp;
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By: wendy
Aug 10, 2012
View all comments (2)
very very poor service. Rang in to discuss a property that was on the market below market value. The agent (i dont know his name) was not interested at all. Just wanted me off the phone. Not the first time this has happened with this company nor im guessing will it be the last ...
No fees information available
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Awards won by haart, London E6 1JG


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