Bournemouth, BH7
2.8/5, 6 reviews
50% recommended
50% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction

“Such a bunch of con artists, they keep 400 I paid ......”

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Nov 14,2013
Minithumbdown
By: 'f'
Nov 14,2013
1 people found
this helpful
Such a bunch of con artists, they keep 400 I paid for "marketing that has no benefited me in anyway and will keep it even if they don't sell it,so i cant take it off the market as i cant lose money like that.
What agent could do to change your mind?
Don't be con artists an miss sell, just to get our money I want to warn people not to use Palmer Snell, it¢â‚¬â„¢s a good call you don¢â‚¬â„¢t have twitter/facebook and I have emailed the property Ombudsman and Rogue Traders. I feel ripped off with the extra marketing that I paid for as you had no intention of trying to get 105,000 for our property. We had you come round and value our property advised to you we could not physically go under 102,000. If you feel we cannot get this please say and we will keep it off the market. Your estate agent was optimistic (a good salesman) didn't give us an evaluation but asked what we were looking for. The fact that we said no lower than 102,000 he even stated ¢â‚¬Å“I could try and get a couple grand more¢â‚¬Â so we stated at 105,000 and see what would happen.. Two weeks later we still didn't have a for sale sign and I received a phone call saying we have had no interest how do you feel lowering it to 100,000????? . To make matters worse I signed to say i am happy to pay 400+ vat for "extra marketing purposes" which YOU have even if you don¢â‚¬â„¢t sell so if I decide to leave or go with an extra estate agent you have made 400 pounds out of me for doing nothing. I have no evidence of these extra perks and it hasn't helped in anyway. I just wish i had listened to my head and not used Palmer Snell as I have been with other estate agents and they do enough to get interest without the extra money involved.   I am still waiting for someone to do an Energy Performance Certified despite me saying I already had one and I knew it as valid for 10 years I didn't need one, your estate agent said well I will take 200 pounds off his commission and I may as well get an up to date one.
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Opening Hours
Address

Palmer Snell
719 Christchurch Road
Bournemouth
Dorset
BH7 6AQ
01202 348100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £0 £0
Lettings 50% 67% £550 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 1 1 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“It's so great to deal with this professional ......”

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Feb 26,2021
Minithumbup
By: 'L FERREIRA'
Feb 26,2021
0 people found
this helpful
It's so great to deal with this professional team from many years ago, special with Emily and Ms Bartlett, and I'm always happy and secure as they are very organised, and friendly I can recommend all the staff and Palmer Snell part of countrywide, for ...
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“The first part of my experience was great, I ......”

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Jan 16,2021
Minithumbdown
By: 'Jenny'
Jan 16,2021
3 people found
this helpful
The first part of my experience was great, I was looking for a flat with parking and would allow a cat (which we all know is like gold dust). Upon searching online, I found one! I spoke to Emily who was great through the process, ...
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“Avoid these agents do not have a clue what they ......”

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Jul 14,2016
Minithumbdown
By: 'Nathan'
Jul 14,2016
2 people found
this helpful
Avoid these agents do not have a clue what they are doing even land lady pulled out to go with different company because they take so long with doing stuff complete time wasters then you got to struggle to get your money back from there ...
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What agent could do to change your mind?
Bad
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Comment on agent fees
Bad
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“I felt they were attentive and were there when any ......”

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Jul 28,2015
Minithumbup
By: 'MC'
Jul 28,2015
1 people found
this helpful
I felt they were attentive and were there when any issues arose. Any problems I had, they were able to offer me contact details and respond efficiently to tackle the task at hand, and not try and worm into ways to take money. If they ...
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“Such a bunch of con artists, they keep 400 I paid ......”

Share on :
Nov 14,2013
Minithumbdown
By: 'f'
Nov 14,2013
1 people found
this helpful
Such a bunch of con artists, they keep 400 I paid for "marketing that has no benefited me in anyway and will keep it even if they don't sell it,so i cant take it off the market as i cant lose money like that....
read full review
What agent could do to change your mind?
Don't be con artists an miss sell, just to get our money I want to warn people not to use Palmer Snell, it¢â‚¬â„¢s a good call you don¢â‚¬â„¢t have twitter/facebook and I have emailed the property Ombudsman and Rogue Traders. I feel ripped off with the extra marketing that I paid for as you had no intention of trying to get 105,000 for our property. We had you come round and value our property advised to you we could not physically go under 102,000. If you feel we cannot get this please say and we will keep it off the market. Your estate agent was optimistic (a good salesman) didn't give us an evaluation but asked what we were looking for. The fact that we said no lower than 102,000 he even stated ¢â‚¬Å“I could try and get a couple grand more¢â‚¬Â so we stated at 105,000 and see what would happen.. Two weeks later we still didn't have a for sale sign and I received a phone call saying we have had no interest how do you feel lowering it to 100,000????? . To make matters worse I signed to say i am happy to pay 400+ vat for "extra marketing purposes" which YOU have even if you don¢â‚¬â„¢t sell so if I decide to leave or go with an extra estate agent you have made 400 pounds out of me for doing nothing. I have no evidence of these extra perks and it hasn't helped in anyway. I just wish i had listened to my head and not used Palmer Snell as I have been with other estate agents and they do enough to get interest without the extra money involved.   I am still waiting for someone to do an Energy Performance Certified despite me saying I already had one and I knew it as valid for 10 years I didn't need one, your estate agent said well I will take 200 pounds off his commission and I may as well get an up to date one.
Attached Filesnbsp;
Was this helpful? Yes

“After dealing with several other agents in the Boscombe area ......”

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Feb 21,2013
Minithumbup
By: 'Mrs'
Feb 21,2013
9 people found
this helpful
After dealing with several other agents in the Boscombe area I can only say that dealing with Palmer Snell was a breath of fresh air. For a start they are honest. The manager, Chris Rowley told me what my property was worth (was higher than ...
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