Nov 12,2013
Minithumbdown
By: 'Ian waller'
Nov 12,2013
0 people found
this helpful
I have two property\'s with Belvoir as time goes by I do wonder what they do for there money.
Was this helpful? Yes
By: Craig Johnson
Nov 13, 2013
Here at Belvoir we do everything we can to ensure our landlords are happy and that we manage their properties in a way which they would like us to. On this occasion the landlord is unhappy due to us chasing him for a copy of the gas safety certificate which his own selected gas engineer had sent directly to him instead of us. We apologised to Mr Waller for the inconvenience caused. We feel a review of 2 stars based on this is more than unfair, considering the tenants are fantastic, rent is always in on time and the properties are maintained to an excellent standard.
By: Craig Johnson
Nov 13, 2013
Hello Mr Waller, thanks for your review, we were not aware that you were unhappy and I will call you today to discuss. The 2 properties which we manage for you have long term tenants, there have never been any voids between tenancies, rent has always been received on time, although tenants have sometimes paid extra days to adjust their monthly rent date, we have carried out all of our inspections and reported back to you, there have never been any issues or work required between tenancies, so really this indicates that we are doing a great job of finding good tenants and ensuring they look after your properties. I will call you today though. Many Thanks Craig

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Belvoir

489 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AA

01782 66 29 29

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