“Andrews were friendly to myself and my partner at first, ......”
1 Star Review
Nov 11,2013
By:
'ANDREWSAREPXXXXXXS'
Nov 11,2013
Branch: London, 170-172 Putney High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW18
Branch: London, 170-172 Putney High Street
Lettings (as a Tenant)
Postcode: SW18
1
people found
this helpful
Andrews were friendly to myself and my partner at first, apart from when they tried to push a home insurance policy on an instalment payment scheme. We politely requested that they tell their partners to stop calling us. No problems for the year long tenancy. Finally, renewal time came around. We requested a break clause. They were rude, ignored our request for about 2 months, and then refused it. We sent it in writing to our landord. They were rude again. Then they offered a 6 month break clause (no wonder there are so many unhappy looking couples in Wandsworth), but by this point we had decided to leave purely to spare us any more grief. Throughout our correspondence, they have been rude, self interested, land-lord favouring pirates. I anticipate problems with the deposit as I can tell that even though we have almost been the definition of model tenants, they will find a way to greedily suck some more cash from our bruised current accounts. Avoid them like the fucking plague.
What agent could do to change your mind?
Found a convenient hole to bury themselves in.
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
Thank you for taking the time to write your review regarding the service you received from one of our branches. It is disappointing to read that your experience with us was not as you expected as our aim is always to provide the highest level of customer service to all Clients.
We have a dedicated Customer Services Department who will be happy to investigate your concerns further and should you wish us to do this, please contact [email protected] giving your preferred contact details.
Many thanks,
David Bryant MARLA
Area Manager, London & Surrey