28% lettings valuation accuracy
81% lettings fee satisfaction
Nov 11,2013
Nov 11,2013
0
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I am a student from a university in Sweden, currently on a 15 week-placement in central London. I got in contact with Flatland about a month before my arrival to London and asked if it was possible to come to their office, look at apartments and sign a rental agreement all on the very same day. The people I spoke with over emails ensured me that this was possible, which it was!
I arrived to the Flatland office on Gloucester Road and spoke with Myra who works there. I was told that I needed to register with them, which I already had figured out. What they didn't tell me over the emails though was that the fee to register was £99.
Myra helped me with finding appropriate apartments for my budget and for the time of my placement. Myra booked in two meetings with two different landlords and I looked at two different apartments on that very same day. The next day I signed a rental agreement with the second landlord and I'm still living here two months later. I live in a very nice area in Shepherds Bush.
I was very pleased with the service provided by Flatland, though they could be more detailed in their emails and be more specific and upfront with fees and such. I also felt very welcomed at the office and Myra was very helpful and willing to answer all my questions i had about living in London.
I arrived to the Flatland office on Gloucester Road and spoke with Myra who works there. I was told that I needed to register with them, which I already had figured out. What they didn't tell me over the emails though was that the fee to register was £99.
Myra helped me with finding appropriate apartments for my budget and for the time of my placement. Myra booked in two meetings with two different landlords and I looked at two different apartments on that very same day. The next day I signed a rental agreement with the second landlord and I'm still living here two months later. I live in a very nice area in Shepherds Bush.
I was very pleased with the service provided by Flatland, though they could be more detailed in their emails and be more specific and upfront with fees and such. I also felt very welcomed at the office and Myra was very helpful and willing to answer all my questions i had about living in London.
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Latest Reviews
4th May 2020
reviewed by 'Laila'
18th Mar 2020
reviewed by 'Felicia'
13th Mar 2020
reviewed by 'Federica'
28th Feb 2020
reviewed by 'Panagiota'
13th Feb 2020
reviewed by 'Charlotte'
Opening Hours
Address
Flatland
125 Gloucester Road
South Kensington,London
Greater London
SW7 4TE
020 7341 9000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 28% | 81% | £350 | £1,062 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 96 | 15 | 0 | 0 | 0 | 0 | 1 | 10 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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May 04,2020
May 04,2020
0
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Even through the lockdown flatlands went above and beyond to help me find my new home. Thank you so much Mike! I will be highly recommending you...
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Mar 25,2020
Mar 25,2020
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Flatland offers an excellent service for what they do, provide contact details for available rooms in Greater London through a daily updated email list for 3 months for a reasonable fee. You have to put in the leg work, visit rooms and make calls to agencies ...
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Mar 18,2020
Mar 18,2020
1
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I have had the chance of using Flatland's rental Service and I found an amazing home where to live both time. Mike is very knowledgeable and has an incredible memory of all the landlords and their properties. He is very helpful and very supportive in ...
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Mar 13,2020
Mar 13,2020
4
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I tried to phone the agency many many times without success. When somebody picked up the phone, they sounded annoyed and rude. The person I spoke to started to waffle about the properties they had all around London and did not allow me to ask ...
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Feb 28,2020
Feb 28,2020
0
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I was in a bad situation and in huge need to find a flat asap and they helped me a lot. All of the flats I viewed were lovely and the people from flatland did their best and helped me find a rental very fast....
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Feb 13,2020
Feb 13,2020
0
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Had a great experience through Flatland. I found out about them through an add on Gumtree. They will send you a listing of properties for free until you are interest to go forward and meet with landlords, which is fair. I was very happy with ...
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Jan 19,2020
Jan 19,2020
0
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It has been a wonderful experience for the 2nd time around. Mike and Myra are prompt and good to deal with....
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Oct 05,2019
Oct 05,2019
0
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To be honest I was a bit suspicious about flatland because I have to admit that I checked the review first about them and not all of them was nice , some people mostly complain about the fact that they called and get no answer , what ...
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Sep 10,2019
Sep 10,2019
5
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this helpful
Thieves!!!!!
I have paid £61.50 for a three months subscription. And they gave me some phone numbers of Landlords which they told me that they have rooms available. When I called the Landlords and viewed a room, I found out that they didn’t have any ...
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Jul 07,2019
Jul 07,2019
0
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It is the second time that I found a place through flatland.
Mike really care by helping us to find somewhere to live.
Very affordable accommodations.
Where will i be without Mike I seriously don't know.THANK YOU so much again.
The only downside is ...
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Apr 19,2019
Apr 19,2019
9
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absolute con!
when I tried to call the number listed in their gumtree ad, it didn't pick up, but I then received a text instructing me to text back my email address, so they can send me "the details". I never did.
It's still unclear ...
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Apr 07,2019
Apr 07,2019
0
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Mike responded fast and gave in-depth advice regarding properties, areas and especially documentation needed so I would't waste time. Good suggestion of alternatives....
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Mar 28,2019
Mar 28,2019
0
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I was not to sure about flatland's reputation but after I called in February Mike registered me and kept me everyday updated and he was very professional, kind and patience
In 3 weeks I got a lovely studio flat in Charleville Road W14 9JJ and all ...
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Comment on agent fees
Very good
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Mar 26,2019
Mar 26,2019
0
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I found my studio in just three weeks and it was cheaper than the rest on the market.
I´m very happy with their service.
Definitely, I would recommend this agency....
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Mar 25,2019
Mar 25,2019
0
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I was able to view several places within the areas I preferred to live and was provided with an accurate accessment of each property before viewing. I found my place, in a wonderful neighborhood, within days....
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Comment on agent fees
Good
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Feb 27,2019
Feb 27,2019
0
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Excellent service. Given details for viewing and after just one call found a property to view straight away. Moved in within 2days. So much easier than a standard agency and very helpful. Nice to not have to pay ridiculous fees for finding something in a ...
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Comment on agent fees
Cheaper than standard agencies
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Feb 12,2019
Feb 12,2019
0
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Just a right space for a single person
Safe surroundings, Accessible to get train ,buses and many shop near by....
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Comment on agent fees
But hoping it will get cheaper rent fee.
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Jan 31,2019
Jan 31,2019
0
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I would like to thanks Mike for you amazing service, you did a great job always happy to help and advise me. Less than 2 weeks I got a new place. I recommend flatland and Mike to all my friends.
Thank you!!!
Housseyn...
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Dec 28,2018
Dec 28,2018
0
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Been using their services for many years now and always you can find very good quality properties with the lowest price . They have very good deals with private landlords that you can even find a private semi studio or a regular studio for the price ...
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Comment on agent fees
The agency fee is only 60 pounds for 3 months . Other agencies change way more .
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Nov 30,2018
Nov 30,2018
3
people found
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this helpful
What a horrible outfit.I spoke with a lady and then some guy with his miserable tone and poor customer service.
It was clear very quickly that this outfit and just after the fee, and they want the fee asap, without really offering any real ...
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Nov 27,2018
Nov 27,2018
1
people found
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this helpful
I made the mistake of contacting this company, now I'm getting bombarded with text and emails, even though I have requested to be removed from mailing list?...
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Nov 22,2018
Nov 22,2018
2
people found
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this helpful
I spoke to a "gentleman" and I use the word loosely.
Very rude and short on the phone, rest assured I soon put him back in his place.
DO NOT USE THESE PEOPLE....
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Sep 28,2018
Sep 28,2018
5
people found
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Last Sunday, I received both a text message email stating that viewings would be available on Monday 17th September for these studio flats and that I would have to call the membership hotline. Some stated the timings whereas others required an appointment to be booked ...
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Comment on agent fees
No worth it.
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Sep 14,2018
Sep 14,2018
0
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I flew to London from Cyprus and only booked a five night stay in a hotel as I didn't want the costs to become too much. I had already researched flatland so I dedicated a week to viewing some places.
I found somewhere within a ...
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Comment on agent fees
Good
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Sep 07,2018
Sep 07,2018
0
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Mike found a studio for me quickly and affordable. I thank him for his help. I would definitely reccomend him to my friends....
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Comment on agent fees
Good.
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Sep 06,2018
Sep 06,2018
3
people found
this helpful
this helpful
Call for info, the guy doesn't know the properties ads, so he asks for the price and the area, but he still doesn't understand what I am talking about . He explains me anyway that I have to pay for 3 months 64 pounds, only for having the ...
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Jun 18,2018
Jun 18,2018
4
people found
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rude, impolite, unhelpful bunch of petty thieves. Don't even bother dealing with these kind of people, utter rubbish, disgusting....
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Comment on agent fees
horrible
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“I would like to thank you for the amazing service. I found out the flat of my dreams. Mike has been very professional and patience with me....”
Apr 29,2018
Apr 29,2018
0
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Flatland team have been very helpful. Mike helped me and followed in all my needs in order to let me find the right place....
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Apr 16,2018
Apr 16,2018
0
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My name is Patrick Scales i am British but have been living in the island of Antigua in the Caribbean
I am 58 years old . I went back to London wherer i use to live . I used to work for Pizza express in the 1970.s Fulham ...
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Comment on agent fees
i find it to be honest and no rip off
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Apr 12,2018
Apr 12,2018
0
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Very Good customer service. They find me a studio straight away. They explained to me all the options. They propose me a serious landlord....
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Comment on agent fees
Serious agency. Good costumer service and good price.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Overall Agent in SW7 
