Nov 11,2013
By: 'Pat'
Nov 11,2013
0 people found
this helpful
We were first renters in London , after spending weeks looking for a place and many visits to places with different agencies we arrived at Paramount in West Hampstead. From the moment we walked into the office we were treated very well ,from the welcoming hello from the lady at reception to James the agent approaching us and asking us the basics of our search. He then handed us a brochure with several flats in it and left us to browse for ourselves which was a welcome change to previous agencies who would be hovering over you . James then came back asked if we saw anything of interest and said he thought that a certain flat in the brochure would suit us and it was the same as we had chosen which showed we were thinking along the same lines. James offered to take us to view the flat straight away if it suited us which was great. After showing us around the flat, again he did not put pressure on us to make a decision there and then which previous agencies had , which we really liked but we really like the flat so he brought us back to the office and took his time to explain everything to us as he realised we had not rented in the UK also he answered all our questions not matter how small . Things moved very quickly and although there was one or two issues James dealt with these quickly and throughly . As we worked till late James had no problem waiting late at the office to accommodate us to sign the contact so we could move in as soon as possible. Also for the inventory James made the appointment for early on the morning of the move in so we could move our stuff in that day. The man who did the inventory was very good and detailed and again explained everything he was doing which was good for us again as this was also new to us.
As i have said before this was our first time renting in the UK we have experienced a lot of different agencies and can honestly say that Paramount and the service we received from James was excellent and I would highly recommend them
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Paramount Properties

150 West End Lane West Hampstead, London
Greater London

020 7372 0202

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Branch - West Hampstead London, London, NW6

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