“Had some real problems with this agency. I lived at ......”
1 Star Review
Nov 11,2013
By:
'ST'
Nov 11,2013
Branch: Bristol, 134 Whiteladies Road
Clifton
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS8
Branch: Bristol, 134 Whiteladies Road
Clifton
Lettings (as a Tenant)
Postcode: BS8
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Had some real problems with this agency. I lived at a property managed by them for 5+ years and when I moved out the agency claimed excessive deductions (over £500) from the deposit. They claimed not to have a signed inventory and tried to claim damages from the deposit on the basis the property was in new and perfect condition when let. Luckily I had a signed inventory to disprove most of this. They then changed tack to claim ¢â‚¬Å“deep cleaning¢â‚¬Â and ¢â‚¬Å“making good¢â‚¬Â were required to the flat, again the charges they tried to claim totalled over £500. These charges included almost £200 to clean the flat ¢â‚¬â€œ no idea what cleaning firm they are using! I tried to resolve this reasonably but was left with no choice but to file a court claim. During the tenancy I thought they were alright, but the end of tenancy team were terrible ¢â‚¬â€œ arrogant, rude and unreasonable.
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