Nov 10,2013
By: 'Ryan'
Nov 10,2013
0 people found
this helpful
I would just like to draw attention to the excellent customer service we were given by Darren and his team, in particular Naomi and Bhavin.
We were flat hunting in the Leyton area and spoke to almost all of the agents, but were particularly impressed by Humphrey and Co.
They really listened to what it was we wanted in a property and didn\'t bother us with properties out of our price range or that were too small like so many agents who just want to flog their stock as quickly as possible to anyone they can get through the door.
We missed out on one property with them and we were their first call when they got something similar, taking us round before anyone else had even been called.
For a while, our move in date was delayed and in the end, our move in fell through due to the landlord not acquiring all the essential paperwork, but Humphrey and Co were professional and helpful all along, always responding quickly to our queries and keeping us updated even when we weren\'t ringing. Whilst the property was in a state of limbo, Darren was even out knocking on doors, trying to drum up a similar property for us, something which was well beyond the call of duty most estate agents would go to. They refunded our deposit back in full and were extremely gracious and apologetic about the whole situation.
I would not hesitate to use Humphrey and Co again, nor would I hesitate to recommend them to anyone looking in the Leyton area.
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Humphrey & Co Estates

125 Hoe Street Walthamstow, London
Greater London
E17 4RX

020 8521 0755

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Branch - Walthamstow, London, E17

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