Eccles, Manchester, M30
4.9/5, 355 reviews
98% recommended
98% sales valuation accuracy
98% sales fee satisfaction
Hills Residential - Click to Visit Our Website

“After having problems with numerous estate agents over the last 9 ......”

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Nov 08,2013
Minithumbup
Martin
Chris
By: 'Elaine'
Nov 08,2013
1 people found
this helpful
After having problems with numerous estate agents over the last 9 months i can honesty say that Hills Residential are by far the best. They turned up with an SLR camera instead of the compact cameras the rest of the estate agents seem to use. The photos turned out great and showed my property in the best possible light. after the first day i had 3 people wanting to come and view, then, after 3 days i had accepted an offer. Hills kept in touch with me all the way through my sale letting me know what was going on and also about any problems we encountered. I also went to view a propety Hills were selling and this was sorted out for me promply and efficiently. My mum and dad are selling next year and Hills will be the first estate agent they go to. It is the only estate agent i now recommend. Thank you Martin & Chris for a wonderful service :-)
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Opening Hours
Address

Hills Residential
Sentinel House, Albert Street
Eccles,Manchester
Greater Manchester
M30 0SS
0161 7074900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £60,000 £1,920,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 12 0 207 1 113 1 4 4
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M44
  • Irlam
  • M41
  • Worsley
  • M32
  • Cadishead
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“I cannot recommend Hollie enough. From start ......”

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Feb 26,2021
Minithumbup
Hollie
By: 'Elle-Jay'
Feb 26,2021
0 people found
this helpful
I cannot recommend Hollie enough. From start to finish she has made the whole process of selling our home and purchasing another so much easier for us, we haven't had to worry one slight bit. We are so grateful and appreciative. Thank you for making ...
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“Amazing Estate Agents from start to finish!...”

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Feb 26,2021
Minithumbup
By: 'Lorna'
Feb 26,2021
0 people found
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Hills were superb from start to finish - they pushed more than our solicitors and genuinely cared about our next move even though we didn’t buy via them. Charlotte and Beth in particular were absolute stars - thank you!...
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“Hills have been excellent...”

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Feb 25,2021
Minithumbup
By: 'Matthew'
Feb 25,2021
0 people found
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Hills have been excellent, getting us viewings at short notice and answering all our questions, they have also been very helpful explaining the full processes as we are first time buyers....
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“Poor experiences with Hill's Residential - Be......”

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Feb 23,2021
Minithumbdown
By: 'C'
Feb 23,2021
0 people found
this helpful
Poor experiences with Hill's Residential - * has been very unprofessional and unfriendly towards the later stages of the process since the house offer had been accepted, and left an angry voicemail on my phone as I did not appear at the house for a second ...
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“Best team in Salford .Excellent service E......”

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Feb 10,2021
Minithumbup
Hollie
By: 'Gaurav'
Feb 10,2021
0 people found
this helpful
Best team in Salford . Excellent service Extremely professional . Hills Residential are very very good. Valuation , Communication and Negotiation are 10/10...
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“Couldn't ask for a better service. Always we......”

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Feb 04,2021
Minithumbup
Charlotte
By: 'Marie'
Feb 04,2021
0 people found
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Couldn't ask for a better service. Always went the extra mile when we had any queries with anything. All staff are so friendly. A great experience....
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“Very professional company who go out of their......”

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Feb 02,2021
Minithumbup
By: 'Trev'
Feb 02,2021
0 people found
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Very professional company who go out of their way to make the sale move swiftly and always putting their customers first. Highly recommend...
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“Charlotte is amazing ☆...”

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Jan 26,2021
Minithumbup
Charlotte
By: 'Rachael Craven'
Jan 26,2021
0 people found
this helpful
I can not thank Hills Residential enough. Charlotte was absolutly amazing. Buying our house was no easy ride especially during a pandemic. The sale went through on the final hour and Charlotte put us above anything to make sure it happened. Even staying past hours ...
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“Excellent service!...”

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Jan 23,2021
Minithumbup
Charlotte
By: 'Kellyg'
Jan 23,2021
0 people found
this helpful
We were very impressed with Hills Residential when we sold our house with them last year. It sold in less than 24hours! The team were lovely to deal with and Charlotte Coleby kept us updated on the process throughout. She was very professional, helpful and ...
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“From start to finish Hills were spot on, very......”

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Jan 22,2021
Minithumbup
Charlotte
By: 'Mike'
Jan 22,2021
0 people found
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From start to finish Hills were spot on, very very easy to get in touch with via email and via telephone .. the best estate agent I have dealt with, this was down to Charlotte Coleby, she was amazing.. very good agent!...
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“Our Experience with Hills Residential has been top notch....”

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Dec 03,2020
Minithumbup
By: 'Michael'
Dec 03,2020
0 people found
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Our Experience with Hills Residential has been outstanding from start to finish. After some poor experiences with other estate agents we really felt that we were treated as human beings rather than as numbers. The staff have always been really friendly and attentive and we ...
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“charlotte provided an exceptional service in ......”

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Nov 26,2020
Minithumbup
Charlotte
By: 'Mohsin'
Nov 26,2020
0 people found
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charlotte provided an exceptional service in helping me to sell my property Always polite ,friendly and professional . 5 stars from start to finish...
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“Katie Feedback - We are extremely impressed......”

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Nov 19,2020
Minithumbup
By: 'Joel'
Nov 19,2020
0 people found
this helpful
Katie Feedback - We are extremely impressed with the service we received from Katie. We called on a saturday afternoon and she was more than happy to squeeze in a same day viewing. After explaining we wanted to move quickly Katie did everything in her ...
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“I found Hollie from Hills Residential to be v......”

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Nov 16,2020
Minithumbup
Hollie
By: 'GILLIAN'
Nov 16,2020
0 people found
this helpful
I found Hollie from Hills Residential to be very driven very determined and very dedicated with only one thing on her mind - to get the job done! and that's exactly what she did for me. She had my property sold within days. Having just ...
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“Katie Quin has been a star throughout the who......”

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Nov 10,2020
Minithumbup
Katie
By: 'Amnah'
Nov 10,2020
1 people found
this helpful
Katie Quin has been a star throughout the whole process of letting our properties. She is attentive, customer focused and professional. It’s not always easy finding good agents or/and tenants but with Katie the whole process was so stress-free and easy. She is ...
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“Literally can’t fault the team at all - from ......”

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Nov 07,2020
Minithumbup
Charlotte
Hollie
By: 'Niamh'
Nov 07,2020
0 people found
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Literally can’t fault the team at all - from start to finish they will guide you through and make you feel reassured every step of the way....
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“HIlls Residential review...”

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Nov 05,2020
Minithumbup
Hollie
By: 'Dave'
Nov 05,2020
0 people found
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Can't give Hills enough praise especially Hollie what a star she is, I was having a bad experience with anther estate agents that had my property on the market for approx 2 month without any offers, Spoke to Hollie who imediatly made me feel like i ...
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“Very deceiving and very unprofessional......”

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Oct 28,2020
Minithumbdown
By: 'Wai'
Oct 28,2020
2 people found
this helpful
I was interested in a property in Eccles so I contacted Hill residential and tried to book a viewing, I was put through to** and he advised me that I would require an AIP before a viewing could take place. I was able to obtain ...
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“Very professional - great service from sellin......”

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Sep 27,2020
Minithumbup
Charlotte
Hollie
By: 'Suzanna'
Sep 27,2020
0 people found
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Very professional - great service from selling your home to needing a mortgage/solicitors. Charlotte was wonderful - always on hand to answer any questions....
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“Charlotte Coleby @ Hills. Myself and my ex ......”

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Sep 15,2020
Minithumbup
Charlotte
By: 'mica'
Sep 15,2020
0 people found
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Charlotte Coleby @ Hills. Myself and my ex partner have recently sold our property via Hills and although it was 'bumpy' due to covid-19, Charlotte was on hand to offer advice and keep me sane at times....
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“We went with Hills due to their good reviews ......”

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Sep 14,2020
Minithumbup
Charlotte
By: 'Anna'
Sep 14,2020
0 people found
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We went with Hills due to their good reviews online, despite them being a little more expensive than other quotes we received. When Chris first came to look round and take photos, he was very friendly and explained everything very well. The pricing strategy was ...
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“Great service...”

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Sep 13,2020
Minithumbup
Charlotte
By: 'rachael'
Sep 13,2020
0 people found
this helpful
Brought and sold through hills and they were always happy to help and even helped with the final push of solicitors when needed!!...
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“Overall a great experience with Hills, Charlo......”

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Sep 12,2020
Minithumbup
Charlotte
Abigail
By: 'Michael'
Sep 12,2020
0 people found
this helpful
Overall a great experience with Hills, Charlotte looked after us very well throughtout, even through the Covid crisis in the U.K. Would highly recommend!...
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“Would definately recommend this company . V......”

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Jul 28,2020
Minithumbup
By: 'Michael'
Jul 28,2020
0 people found
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Would definately recommend this company . Very professional good communication ,speedy response to any queries . Their Results speak for themselves ., They have become the best performing Estate Agent in the Local area....
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“Hills were brilliant. They helped me through ......”

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Jul 21,2020
Minithumbup
Charlotte
By: 'Josh'
Jul 21,2020
0 people found
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Hills were brilliant. They helped me through my first house purchase and were friendly, available and communicative throughout, I would recomend to anyone looking for a property...
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“The staff at Hills Residential were just grea......”

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Jul 21,2020
Minithumbup
Abigail
Charlotte
By: 'John'
Jul 21,2020
0 people found
this helpful
The staff at Hills Residential were just great in helping us sell our property. From the initial meeting to the completion of the sale they were always available, helpful, and kept us informed. I would highly recommend them!...
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“Amazing...”

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Jul 18,2020
Minithumbup
Hollie
By: 'Harriet'
Jul 18,2020
0 people found
this helpful
Hills residential were amazingly helpful the entire house buying process. From speaking to them initially and explaining what kind of property I was looking for, they would contact me with properties they knew I would be interested in. When I finally put an offer in, ...
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“Cannot recommend Hills Residential in Eccles ......”

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Jul 17,2020
Minithumbup
Charlotte
By: 'Katy'
Jul 17,2020
0 people found
this helpful
Cannot recommend Hills Residential in Eccles from start to finish. The team are amazing, Charlotte is an asset to the team, so professional and always helping in every way to help us complete on the house purchase. Would happily go with Hills residential in the ...
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“A very happy customer...”

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Jul 16,2020
Minithumbup
Charlotte
By: 'Catherine'
Jul 16,2020
0 people found
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A difficult time to sell but thankfully all went through and was extremely grateful as Charlotte contacted me many times after hours to keep me updated...
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“Fantastic customer service...”

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Jul 16,2020
Minithumbup
Charlotte
By: 'Charles'
Jul 16,2020
0 people found
this helpful
Hills are a great agency. I bought my house through them and was impressed with the service so it was a no brainier to use them to sell. Got an asking price offer within 2 days of listing even during lockdown and kept up to date ...
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Staff picture Martin
(43)
Staff picture Charlotte
(136)
Staff picture Abigail
(62)
Staff picture Leah
(62)
Staff picture Hollie
(20)
No image available Andy
(4)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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Hills Residential

Branch - Eccles, Manchester, M30