Nov 06,2013
Minithumbdown
By: 'bad savills'
Nov 06,2013
5 people found
this helpful
The Agent, did not respond to problems with the heating in an appropriate time. They were hard to get hold of, did not do a thorough inventory check, and charged us £200 admin fees for exiting the property which was taken out of the deposit. Excessive charges for contract entry, and contract renewal. Overall not very compentant lettings agents and would have had more luck dealing with the landlord directly!
What agent could do to change your mind?
Dealing with problems in a timely manner. Not charging extorshoante exit and entry fees into the contracts, as well as disproportionate renewal fees.
Attached Files
Was this helpful? Yes
By: Lettings Customer Services
Nov 06, 2013
I am sorry to hear that you are unhappy with your recent experience with Savills Winchester Lettings Team. Savills takes all feedback seriously and I would like to investigate the matters raised in your review as soon as possible. Please email your contact details to me directly at lettingscompliance@savills.com so that I can address your concerns. Yours faithfully, Theresa Wallace Head of Compliance and Customer Service, Lettings Savills

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Savills

Jewry Chambers, 44 Jewry Street Winchester
Hampshire
SO23 8RW

01962 841 842

Opening hours


As Seen On

Find the Best Agent to
Sell or Rent Your Home